Trailways bus tickets

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Trailways Originally founded as National Trailways Bus System (NTBS) in 1936, the Trailways Transportation System (often known as Trailways) is a large bus association of over 70 independent bus companies throughout the US and Canada. Unlike other major bus companies, which operated with centralized ownership, Trailways started its network with approximately 100 company members that were both competitors and partners on a common brand licensing. During the 1950s and 1960s four original Trailways members forged into a new bus company called Continental Trailways that operated most of Trailways’ bus routes from that point onwards. It was later acquired by Holiday Inn in 1968. In 1987, Greyhound purchased Continental Trailways, which largely enhanced its competitive power against NTBS. Soon afterwards another two members of the Trailways system were merged by Greyhound Lines and the majority of the remaining bus companies became charter buses. Therefore, Trailways members provide three major types of bus services today, namely the regular scheduled bus routes across cities, charter bus rentals as well as bus tours. In order to maintain competitive on the Northern American bus market, some of the Trailways bus companies also offer bus routes that are not covered by others.
Trailways has become a giant bus network, covering over 40 states of the USA and some major parts of Canada, serving 0 bus connections in 0 cities.
Insider-Tips: Trailways bus service is provided by independent bus companies in North America. Therefore, they offer a huge variety of services and operate a numerous different vehicles. For instance, riding with Trailways Travel, passengers can enjoy these amenities: satellite, TV, DVD Players, AM/FM radios and PA systems. Plus, since some members are affiliated with Greyhound, such as the famous Trailways of New York, passengers are able to board their buses with a Greyhound ticket as well. Other charter bus services like Burlington Trailways additionally provide magazine boxes, wheelchair lifts and even a kitchen!

Trailways COVID-19 Updates

Trailways Network

Trailways has suspended services across North America in the communities most affected by the virus. For more information please check the travel advice section on Trailways' website.

Trailways Rebooking and Cancellation

Trailways will waive all rebooking fees for travel between Wednesday March 4th, 2020 and Wednesday April 30th, 2020.

More information about the bus amenities and services of the bus provider Trailways

free:
  • WiFi on Board
  • Restrooms
  • Power Plugs
  • Air-conditioning
  • Compartments for hand-luggage
  • Luggage transportation

28 customer reviews for Trailways

Rating in the United States
2.8
28
5 Stars
4 Stars
3 Stars
2 Stars
1 Star


Latest customer review in the US


, 8/4/2020
How much would it be to go to indianapolis, indiana from freeport Illino ... How much would it be to go to indianapolis, indiana from freeport Illinois one way ,one person, I have a couple things that I can carry on with me that doesn't get in the way.

Popular Trailways Routes

Trailways offers bus connections all across New York State, to cities like New York, NY, Syracuse, Rochester and Buffalo as well as cross-boarder and interstate connections, to cities like Montreal or Ridgewood, NJ.
1/3

Rating for Trailways in the USA

, 8/4/2020
How much would it be to go to indianapolis, indiana from freeport Illinois one way ,one person, I have a couple things that I can carry on with me that doesn't get in the way.
CheckMyBus-Team, 8/5/2020
Dear Mike, Thank you for your message. For one person, travelling between Freeport and Indianapolis would cost about $53 - $90, and unfortunately there isn’t a direct connection in our system at thi ... Dear Mike, Thank you for your message. For one person, travelling between Freeport and Indianapolis would cost about $53 - $90, and unfortunately there isn’t a direct connection in our system at this time. You would need to transfer and take at least two buses to complete the route. If you have any further questions, please feel free to get in touch with us again. Best regards, Your CheckMyBus Support Team


, 7/27/2020
CAN TICKET PURCHASE ON THE BUS BE PAID WITH CASH?
CheckMyBus-Team, 7/27/2020
Dear Michele, Thank you for your message. While normally you can purchase your bus tickets with cash at the station, due to the current situation, many bus companies strongly encourage their passeng ... Dear Michele, Thank you for your message. While normally you can purchase your bus tickets with cash at the station, due to the current situation, many bus companies strongly encourage their passengers to book online. We suggest contacting Trailways directly to know what is allowed as the company has multiple branches (i.e. Burlington Trailways, Adirondack NY Trailways, etc.). Best regards, Your CheckMyBus Support Team


, 3/3/2020
3/2/20 I boarded a 6 30 pm Adirondack Trailways Bus at NYPA Terminal destination Montreal I was going to Albany NY Bus was beyond Full. The driver said please limit noise and more so I can focus on Ru ... 3/2/20 I boarded a 6 30 pm Adirondack Trailways Bus at NYPA Terminal destination Montreal I was going to Albany NY Bus was beyond Full. The driver said please limit noise and more so I can focus on Rush Hour traffic which was very heavy and delayed the bus for a least 45 minutes or more. I like his professionalism and the best surprise was somehow the Bus arrived at Albany NY 15 minutes early. I was watching cars pass us and I don't know how he was able to make up the time because cars were passing us regularly. To our surprise the driver informed us arrival time at Albany was 15 minutes ahead of schedule. Yeah.The Bus ride was very comfortable considering how crowded it was and how poor conditions some of the NYS Thruway was in. I was impressed by Driver's professionalism.


, 12/29/2019
I paid money for a seat on the Trailways bus from Lake Placid to Albany NY the bus driver was very rude and nasty. I then in return had to purchase another ticket to go back to lake placid from Alban ... I paid money for a seat on the Trailways bus from Lake Placid to Albany NY the bus driver was very rude and nasty. I then in return had to purchase another ticket to go back to lake placid from Albany NY same rude and nasty driver. This time he was in the terminal screaming at me because I didn't here the announcement due to the fact that I was purchasing my ticket at the time(1:20pm). The bus doesn't leave until 1:30pm. I DO NOT appreciate the ignorance of the driver you all employed. The numbers on the inside of the bus are(62182) he's a short white male with a stiff wig on. He also made a rule of no cell phone usage unless of an emergency. This bus has an outlet for cellphones also Wi-fi so why are we paying for bus service and we cannot use the pho e to speak with our loved ones or to be disrespected by this individual. I need an answer
CheckMyBus-Team, 12/30/2019
Hi Jacqueline, we are so sorry to hear about your bad experience. We recommend that you contact Trailways directly. You can do this on their social media on www.facebook.com/Trailways/ or directly wit ... Hi Jacqueline, we are so sorry to hear about your bad experience. We recommend that you contact Trailways directly. You can do this on their social media on www.facebook.com/Trailways/ or directly with their customer service on www.trailways.com/contacts/ - Regards, Your CheckMyBus Team


, 11/15/2019
I travel on Trailways alot and I would recommend it to others they are very good in their performance of the job and very helpful when it was needed


, 9/19/2019
I booked a bus to go to NY and it was overbooked, it was the last bus of the night and they didn't offer any hotel or money compensation for the night. Five passengers were able to travel with Grayhou ... I booked a bus to go to NY and it was overbooked, it was the last bus of the night and they didn't offer any hotel or money compensation for the night. Five passengers were able to travel with Grayhound instead, the employee of Trailways arranged it for us. After departing with 2h delay the bus broke down after the border, we spent 8h in the middle of the highway waiting for the bus replacement and we get to New York ten hours later than it was planned. When I tried to set up a claim, both Greyhound and Trailways claim than the other is responsible. Really rude and unprofessional customer service.


, 8/23/2019
I take Trailways to work pretty much every day. The bus drivers all know me and make me feel welcome they are great. Takeing the bus for 2 years now they are like family.


, 8/23/2019
Some drivers are extremely unprofessional, rude, don't announce safety instructions at the start of a trip, drive too fast, are bullies on the road. I try to avoid Adirondack Trailways as often as po ... Some drivers are extremely unprofessional, rude, don't announce safety instructions at the start of a trip, drive too fast, are bullies on the road. I try to avoid Adirondack Trailways as often as possible. Way too expensive also!!!


, 8/23/2019
Rude, nasty bus driver wouldn’t move his suitcase from the seat with not enough seating for passengers. After asking him to remove his suitcase he wanted to remove me from the bus. DON’T TAKE ADIRON ... Rude, nasty bus driver wouldn’t move his suitcase from the seat with not enough seating for passengers. After asking him to remove his suitcase he wanted to remove me from the bus. DON’T TAKE ADIRONDACK TRAILWAYS IF YOU CAN AVOID THEM. THEY STINK!!!!!!


, 8/16/2019
Bus driver accused me of drinking, insisted my breathe smelled like alcohol. I DO NOT DRINK. Then he insisted I give him 15 bucks in cash for extra luggage. I refused but agreed to go inside and pay w ... Bus driver accused me of drinking, insisted my breathe smelled like alcohol. I DO NOT DRINK. Then he insisted I give him 15 bucks in cash for extra luggage. I refused but agreed to go inside and pay with a credit card. He told me to get on the bus and never said another word. On the bus he told everyone quite loudly that he was " non-bullshit so don't test me, this is my bus". There were no disturbances on the bus. I am elderly and disabled. I will never ride on your bus again.

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1/3

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