Trailways bus tickets

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Trailways Originally founded as National Trailways Bus System (NTBS) in 1936, the Trailways Transportation System (often known as Trailways) is a large bus association of over 70 independent bus companies throughout the US and Canada. Unlike other major bus companies, which operated with centralized ownership, Trailways started its network with approximately 100 company members that were both competitors and partners on a common brand licensing. During the 1950s and 1960s four original Trailways members forged into a new bus company called Continental Trailways that operated most of Trailways’ bus routes from that point onwards. It was later acquired by Holiday Inn in 1968. In 1987, Greyhound purchased Continental Trailways, which largely enhanced its competitive power against NTBS. Soon afterwards another two members of the Trailways system were merged by Greyhound Lines and the majority of the remaining bus companies became charter buses. Therefore, Trailways members provide three major types of bus services today, namely the regular scheduled bus routes across cities, charter bus rentals as well as bus tours. In order to maintain competitive on the Northern American bus market, some of the Trailways bus companies also offer bus routes that are not covered by others.
Trailways has become a giant bus network, covering over 40 states of the USA and some major parts of Canada, serving 0 bus connections in 0 cities.
Insider-Tips: Trailways bus service is provided by independent bus companies in North America. Therefore, they offer a huge variety of services and operate a numerous different vehicles. For instance, riding with Trailways Travel, passengers can enjoy these amenities: satellite, TV, DVD Players, AM/FM radios and PA systems. Plus, since some members are affiliated with Greyhound, such as the famous Trailways of New York, passengers are able to board their buses with a Greyhound ticket as well. Other charter bus services like Burlington Trailways additionally provide magazine boxes, wheelchair lifts and even a kitchen!

More information about the bus amenities and services of the bus provider Trailways

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32 customer reviews for Trailways

Rating in the United States
2.8
32
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Latest customer review in the US

T, 9/4/2021
This was my first time using a bus that travelled a distance farther tha ... This was my first time using a bus that travelled a distance farther than 15 miles. Unfortunately, it was awful. On the way up to my destination, I missed my stop. Which I’m assuming was my fault, as I had no idea where the actual stop was and I did not notice the door open at any point that we were in my destination town. A few miles down the road I realize I must’ve missed it, and exit the bus when it stops next. I’m able to get back to my destination with no serious issues. I get back on the bus about 3 hours later and it’s the same driver. He greets me with a “You again?” which I assumed was a joke. I now understand it was not. I’m assuming he was upset that I had missed my stop earlier, even though it had caused him no personal trouble at all. 30 minutes later, after he dropped the rest of the passengers off at my “layover” station, he heads back to the bus garage, apparently forgetting I am still on the bus. When he parks the bus in a spot, it’s clear that something isn’t right. I approach him and ask what’s happening and he gets extremely upset, yelling and asking what my problem is and why I’m still on the bus. Mind you, the website told me to stay on this bus to get back home. So I’m on the correct bus. He calls into my “layover” station and asks if there’s a bus there that can take me and in the meantime threatens to run me over with his car. Eventually I get back home with a different bus/driver. I wrote this review to say beware of the drivers here, they seem to be touchy jerk-offs who blow up at teenagers when they make a mistake. This was my first and last time riding a Trailways bus. If the driver ever sees this, GFY.

Popular Trailways Routes

Trailways offers bus connections all across New York State, to cities like New York, NY, Syracuse, Rochester and Buffalo as well as cross-boarder and interstate connections, to cities like Montreal or Ridgewood, NJ.

Payment Methods

  • Bancontact
  • VISA
  • JCB
  • Apple Pay
  • iDeal
  • Hipercard
  • Discover
  • elo
  • Klarna
  • American Express
  • Diners Club International
  • Troy
  • Wechat Pay
  • UnionPay
  • Mastercard

Cancellation Policies

Cancellation policy can vary
1/4

Rating for Trailways in the USA

T, 9/4/2021

This was my first time using a bus that travelled a distance farther than 15 miles. Unfortunately, it was awful. On the way up to my destination, I missed my stop. Which I’m assuming was my fault, as ... This was my first time using a bus that travelled a distance farther than 15 miles. Unfortunately, it was awful. On the way up to my destination, I missed my stop. Which I’m assuming was my fault, as I had no idea where the actual stop was and I did not notice the door open at any point that we were in my destination town. A few miles down the road I realize I must’ve missed it, and exit the bus when it stops next. I’m able to get back to my destination with no serious issues. I get back on the bus about 3 hours later and it’s the same driver. He greets me with a “You again?” which I assumed was a joke. I now understand it was not. I’m assuming he was upset that I had missed my stop earlier, even though it had caused him no personal trouble at all. 30 minutes later, after he dropped the rest of the passengers off at my “layover” station, he heads back to the bus garage, apparently forgetting I am still on the bus. When he parks the bus in a spot, it’s clear that something isn’t right. I approach him and ask what’s happening and he gets extremely upset, yelling and asking what my problem is and why I’m still on the bus. Mind you, the website told me to stay on this bus to get back home. So I’m on the correct bus. He calls into my “layover” station and asks if there’s a bus there that can take me and in the meantime threatens to run me over with his car. Eventually I get back home with a different bus/driver. I wrote this review to say beware of the drivers here, they seem to be touchy jerk-offs who blow up at teenagers when they make a mistake. This was my first and last time riding a Trailways bus. If the driver ever sees this, GFY.


Marc Cohen, 6/6/2021

Wanted to change ticket to a day earlier same day purchased and since they wouldn’t do it had to buy a second ticket!


Codey harbison, 12/27/2020

Ticket price

CheckMyBus-Team, 12/28/2020
Thank you for your message. To compare and book your tickets, check all times and prices, please enter the link below: https://www.checkmybus.com/ Best regards, Your CheckMyBus Support Team


Elizabeth Kenneally, 10/27/2020

I LOVE THE RIDE SAFE AND COMFORTABLE.


Mike w olson, 8/4/2020

How much would it be to go to indianapolis, indiana from freeport Illinois one way ,one person, I have a couple things that I can carry on with me that doesn't get in the way.

CheckMyBus-Team, 8/5/2020
Dear Mike, Thank you for your message. For one person, travelling between Freeport and Indianapolis would cost about $53 - $90, and unfortunately there isn’t a direct connection in our system at thi ... Dear Mike, Thank you for your message. For one person, travelling between Freeport and Indianapolis would cost about $53 - $90, and unfortunately there isn’t a direct connection in our system at this time. You would need to transfer and take at least two buses to complete the route. If you have any further questions, please feel free to get in touch with us again. Best regards, Your CheckMyBus Support Team


Michele Gilbo, 7/27/2020

CAN TICKET PURCHASE ON THE BUS BE PAID WITH CASH?

CheckMyBus-Team, 7/27/2020
Dear Michele, Thank you for your message. While normally you can purchase your bus tickets with cash at the station, due to the current situation, many bus companies strongly encourage their passeng ... Dear Michele, Thank you for your message. While normally you can purchase your bus tickets with cash at the station, due to the current situation, many bus companies strongly encourage their passengers to book online. We suggest contacting Trailways directly to know what is allowed as the company has multiple branches (i.e. Burlington Trailways, Adirondack NY Trailways, etc.). Best regards, Your CheckMyBus Support Team


Lee, 3/3/2020

3/2/20 I boarded a 6 30 pm Adirondack Trailways Bus at NYPA Terminal destination Montreal I was going to Albany NY Bus was beyond Full. The driver said please limit noise and more so I can focus on Ru ... 3/2/20 I boarded a 6 30 pm Adirondack Trailways Bus at NYPA Terminal destination Montreal I was going to Albany NY Bus was beyond Full. The driver said please limit noise and more so I can focus on Rush Hour traffic which was very heavy and delayed the bus for a least 45 minutes or more. I like his professionalism and the best surprise was somehow the Bus arrived at Albany NY 15 minutes early. I was watching cars pass us and I don't know how he was able to make up the time because cars were passing us regularly. To our surprise the driver informed us arrival time at Albany was 15 minutes ahead of schedule. Yeah.The Bus ride was very comfortable considering how crowded it was and how poor conditions some of the NYS Thruway was in. I was impressed by Driver's professionalism.


Jacqueline, 12/29/2019

I paid money for a seat on the Trailways bus from Lake Placid to Albany NY the bus driver was very rude and nasty. I then in return had to purchase another ticket to go back to lake placid from Alban ... I paid money for a seat on the Trailways bus from Lake Placid to Albany NY the bus driver was very rude and nasty. I then in return had to purchase another ticket to go back to lake placid from Albany NY same rude and nasty driver. This time he was in the terminal screaming at me because I didn't here the announcement due to the fact that I was purchasing my ticket at the time(1:20pm). The bus doesn't leave until 1:30pm. I DO NOT appreciate the ignorance of the driver you all employed. The numbers on the inside of the bus are(62182) he's a short white male with a stiff wig on. He also made a rule of no cell phone usage unless of an emergency. This bus has an outlet for cellphones also Wi-fi so why are we paying for bus service and we cannot use the pho e to speak with our loved ones or to be disrespected by this individual. I need an answer

CheckMyBus-Team, 12/30/2019
Hi Jacqueline, we are so sorry to hear about your bad experience. We recommend that you contact Trailways directly. You can do this on their social media on www.facebook.com/Trailways/ or directly wit ... Hi Jacqueline, we are so sorry to hear about your bad experience. We recommend that you contact Trailways directly. You can do this on their social media on www.facebook.com/Trailways/ or directly with their customer service on www.trailways.com/contacts/ - Regards, Your CheckMyBus Team


Suzanne Cote, 11/15/2019

I travel on Trailways alot and I would recommend it to others they are very good in their performance of the job and very helpful when it was needed


Clara Fe, 9/19/2019

I booked a bus to go to NY and it was overbooked, it was the last bus of the night and they didn't offer any hotel or money compensation for the night. Five passengers were able to travel with Grayhou ... I booked a bus to go to NY and it was overbooked, it was the last bus of the night and they didn't offer any hotel or money compensation for the night. Five passengers were able to travel with Grayhound instead, the employee of Trailways arranged it for us. After departing with 2h delay the bus broke down after the border, we spent 8h in the middle of the highway waiting for the bus replacement and we get to New York ten hours later than it was planned. When I tried to set up a claim, both Greyhound and Trailways claim than the other is responsible. Really rude and unprofessional customer service.

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1/4

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