Trailways bus tickets

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Trailways
Originally founded as National Trailways Bus System (NTBS) in 1936, the Trailways Transportation System (often known as Trailways) is a large bus association of over 70 independent bus companies throughout the US and Canada. Unlike other major bus companies, which operated with centralized ownership, Trailways started its network with approximately 100 company members that were both competitors and partners on a common brand licensing. During the 1950s and 1960s four original Trailways members forged into a new bus company called Continental Trailways that operated most of Trailways’ bus routes from that point onwards. It was later acquired by Holiday Inn in 1968. In 1987, Greyhound purchased Continental Trailways, which largely enhanced its competitive power against NTBS. Soon afterwards another two members of the Trailways system were merged by Greyhound Lines and the majority of the remaining bus companies became charter buses. Therefore, Trailways members provide three major types of bus services today, namely the regular scheduled bus routes across cities, charter bus rentals as well as bus tours. In order to maintain competitive on the Northern American bus market, some of the Trailways bus companies also offer bus routes that are not covered by others.

Trailways has become a giant bus network, covering over 40 states of the USA and some major parts of Canada, serving 183 bus connections in 88 cities.

Insider-Tips: Trailways bus service is provided by independent bus companies in North America. Therefore, they offer a huge variety of services and operate a numerous different vehicles. For instance, riding with Trailways Travel, passengers can enjoy these amenities: satellite, TV, DVD Players, AM/FM radios and PA systems. Plus, since some members are affiliated with Greyhound, such as the famous Trailways of New York, passengers are able to board their buses with a Greyhound ticket as well. Other charter bus services like Burlington Trailways additionally provide magazine boxes, wheelchair lifts and even a kitchen!

More information about the bus amenities and services of the bus provider Trailways

free:
  • WiFi on Board
  • Restrooms
  • Power Plugs
  • Air-conditioning
  • Compartments for hand-luggage
  • Luggage transportation

13 customer reviews for Trailways

Rating in the United States
3.3
 13
5 Stars
4 Stars
3 Stars
2 Stars
1 Star


Latest customer review in the US


, 1/12/2019   
Super bad customer service. If the weather is not good, don’t trust on t ... Super bad customer service. If the weather is not good, don’t trust on them. They hired highly incompetent people for customer care. My bus got cancelled due to bad whether and when I called them, the customer care person keeps repeating same statement irrespective of what i am asking. Its just simply annoying. I understand that bad weather can affect travel but if the customer care is helpful, that pain is significantly relieved.

Trailways offers bus connections all across New York State, to cities like New York, NY, Syracuse, Rochester and Buffalo as well as cross-boarder and interstate connections, to cities like Montreal or Ridgewood, NJ.




1/2

Rating for Trailways in the USA

, 1/12/2019   
Super bad customer service. If the weather is not good, don’t trust on them. They hired highly incompetent people for customer care. My bus got cancelled due to bad whether and when I called them, the ... Super bad customer service. If the weather is not good, don’t trust on them. They hired highly incompetent people for customer care. My bus got cancelled due to bad whether and when I called them, the customer care person keeps repeating same statement irrespective of what i am asking. Its just simply annoying. I understand that bad weather can affect travel but if the customer care is helpful, that pain is significantly relieved.


, 11/1/2018                   
Thanks for letting vets ride for free the 1st thru 21st of November! Says alot about a good company!


, 10/28/2018                   
Your driver was extremely considerate of me as I have a broken heel. He gave me the time and space to get settled for the trip from Baltimore to NYC. I believe his name is Taylor bus #86667 running on ... Your driver was extremely considerate of me as I have a broken heel. He gave me the time and space to get settled for the trip from Baltimore to NYC. I believe his name is Taylor bus #86667 running on 10/28/18 from Baltimore to NYC


, 8/28/2018   
Took my money online, but never gave a confirmation email with ticket info. Tried calling the contact number provided and no one answered. I left multiple messages and yet to hear back to find out wha ... Took my money online, but never gave a confirmation email with ticket info. Tried calling the contact number provided and no one answered. I left multiple messages and yet to hear back to find out what is going on.
Diego, 10/1/2018
Same here - just reserved a ticket and got charged for it, but no confirmation.... I guess contact Trialways Costumer Service I suppose...


, 8/26/2018   
We will never buy a ticket from trailways again! My son took a bus that I paid for from Tacoma to Nampa Idaho. a 7 hour drive has turned into a 24 hour trip. it would be longer ...but we are now drivi ... We will never buy a ticket from trailways again! My son took a bus that I paid for from Tacoma to Nampa Idaho. a 7 hour drive has turned into a 24 hour trip. it would be longer ...but we are now driving 6 hours to portland to pick him. up. otherwise he'd still be sitting in portland. he's been stranded there since last night. his bus was late so the connecting bus left. multiple people were stranded overnight in a very seedy part of town. most are able to catch another bus going south several hours later. they offered no accommodation to anyone. he wasn't going south so he is still sitting in portland. never again!!!!


, 8/15/2018   
I tried to find a “contact us” page and was unsuccessful so I am going to write here instead. The bus I was on had neither WiFi nor power outlets as was promised. When the bus arrived in Everett Wa, i ... I tried to find a “contact us” page and was unsuccessful so I am going to write here instead. The bus I was on had neither WiFi nor power outlets as was promised. When the bus arrived in Everett Wa, it was an hour late which I found a little odd since the bus route originated in Seattle, 30 miles away. When we got to Wenatchee, the driver got on his phone. After that he informed me, and the one other person who was going to Ephrata, that we were going to be dropped off in Quincy, about 20 miles short of our destination. The driver said we could catch a bus there to take us into Ephrata. We were going to be dropped off at the Senior Center in Quincy where the driver said we could go in to wait for the bus to take us to Ephrata. So myself and what turned out to be a minor boy, got off the bus in 105 degree heat only to find the Senior Center closed so we had to stand there in the heat. Neither of us saw a bus stop so we went around the building and found a woman working back there who told us there was no buses that stopped there. So I called a friend from Ephrata to pick me and the boy up. A few minutes later, after my friend was on her way, a local bus did show up, but it was too late since my friend was on her way. I find it disturbing that the driver left a 17 year-old minor in the charge of a grown man. Many bad things could have happened if the man hadn’t been me. My friend took him home so it all turned out well this time.
Cathy, 11/9/2018
Oh thank-you for reporting your story. That's incredible that a company is run like that. I will now look elsewhere for transportation. I'm grateful, bc of your info, that I do not have to choose T ... Oh thank-you for reporting your story. That's incredible that a company is run like that. I will now look elsewhere for transportation. I'm grateful, bc of your info, that I do not have to choose Trailways and go through an experience like that.


, 6/30/2018                   
Nice to ride


, 4/19/2018                   
Nowhere can I find an actual Trailways bus schedule. I am interested in the route from Pittsburgh, PA, to Atlantic City, NJ. I need to know the times, dates, and fares, round trip.
CheckMyBus-Team, 4/20/2018
Dear Katie,

Thank you for your message. There are direct bus connections between Pittsburgh, PA and Atlantic City, NJ available in our system. You can find all available bus connections fo ...
Dear Katie,

Thank you for your message. There are direct bus connections between Pittsburgh, PA and Atlantic City, NJ available in our system. You can find all available bus connections for a selected date at different times, prices, travel times, and from different bus providers by searching your desired route in the CheckMyBus search engine. If you have any further questions, please feel free to get in touch with us again.

Best regards,
Your CheckMyBus Support


, 2/23/2018           


, 11/22/2017   
Bus Schedule 0730. I have taken this bus to Pittsburgh twice now to get home for a holiday and it's been extremely late both times. I've shown up half an hour early everytime because my roommate took ... Bus Schedule 0730. I have taken this bus to Pittsburgh twice now to get home for a holiday and it's been extremely late both times. I've shown up half an hour early everytime because my roommate took this bus and they were half an hour early and didn't wait for there scheduled time. I will be refraining from using there services in the future.

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