BoltBus bus tickets

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BoltBus
When Greyhound and Peter Pan Bus Lines faced increasing competition from Chinatown bus carriers in the northeast, the companies launched BoltBus as an affordable brand in 2008. The company’s first routes were in the Northeast Corridor before 2012, when BoltBus expanded to the Pacific Northwest with routes between Seattle and Portland, and later Vancouver, British Columbia among other cities in Oregon and Washington. After more success, the company began operations in California in October 2013 with connections between Los Angeles and San Francisco. It’s network in this region also began to grow in time, expanding to cities like San Jose and Oakland. In September 2017, Greyhound became the company’s sole owner after splitting with Peter Pan. BoltBus buses are equipped with WiFi, armrests, footrests, cup holders and 120-volt outlets.

Insider Tips: Try to be fast when booking your trip as BoltBus randomly sells $1 tickets within the first few seats being sold on a bus. This has earned the company’s slogan “Bolt for a Buck.”

More information about the bus amenities and services of the bus provider BoltBus

free:
  • Compartments for hand-luggage
  • Luggage transportation

Contact BoltBus

BoltBus can be reached for any questions or customer feedback either via phone at 1-877-265-8287 or by email at customerservice@boltbus.com.

2 customer reviews for BoltBus

Rating in the United States
3.5
 2
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1 Star


Latest customer review in the US


, 4/9/2019       
When ordering tickets on line I typed in the wrong name of a passenger. ... When ordering tickets on line I typed in the wrong name of a passenger. Since I could not find a way to change the name on the ticket/boarding pass I called customer service. They wre able to change the name but it cost me $5.00 to simply have a last name changed. Don't think this is a good way to build up customer loyalty. Secondly after I booked the tickets I printed a copy, fortunately. After I closed out the booking I could not find a way to go back to the site and print out another copy. Customer service was willing to do that for a $5.00 charge per ticket. This is not a way to build up customer satisfaction and loyalty. I worked in customer service for almost 40years. I did not try to get every extra dollar I could from a customer when they asked for simple assistance that clearly was not costing Bolt my company anything to help them out.

BoltBus offers bus routes throughout some of the country's most trafficked routes throughout the Northeast, and the West Coast in cities, such as New York, Portland and Baltimore.




Rating for BoltBus in the USA

, 4/9/2019       
When ordering tickets on line I typed in the wrong name of a passenger. Since I could not find a way to change the name on the ticket/boarding pass I called customer service. They wre able to change ... When ordering tickets on line I typed in the wrong name of a passenger. Since I could not find a way to change the name on the ticket/boarding pass I called customer service. They wre able to change the name but it cost me $5.00 to simply have a last name changed. Don't think this is a good way to build up customer loyalty. Secondly after I booked the tickets I printed a copy, fortunately. After I closed out the booking I could not find a way to go back to the site and print out another copy. Customer service was willing to do that for a $5.00 charge per ticket. This is not a way to build up customer satisfaction and loyalty. I worked in customer service for almost 40years. I did not try to get every extra dollar I could from a customer when they asked for simple assistance that clearly was not costing Bolt my company anything to help them out.


, 12/13/2017                   

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