24 customer reviews for Brioni Pula
(1 Ratings)
out of 5
5 Stars
0 %
4 Stars
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3 Stars
100 %
2 Stars
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1 Star
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(23 Ratings)
out of 5
5 Stars
35 %
4 Stars
4 %
3 Stars
13 %
2 Stars
35 %
1 Star
13 %
My wife and I had a regrettable experience with Brioni Bus Lines. We purchased Shuttle tickets at the main station in Split to take us to the Split Airport. The tickets were purchased from Autobusni K ...
My wife and I had a regrettable experience with Brioni Bus Lines. We purchased Shuttle tickets at the main station in Split to take us to the Split Airport. The tickets were purchased from Autobusni Kolodvor. It was a 2:00 PM departure from Platform 1 on April 24/26. We arrived at Platform 1 at 2:00 PM. We gave our QR tickets to the driver and my wife confirmed with the driver that the bus was going to the Split Airport which is typically a 40 minute ride. After an hour passed I saw we were not headed to the Split Airport but Zagreb. How could a bus driver from a different company accept our tickets when this bus parked in platform 1 accept our ticket. We were at the right platform and time noted on our tickets. As I found out later Brioni doesn't have a Shuttle to the Split Airport so they are shifting the responsibility for us to have known . Now we were on our way to Zagreb. We had rented a car at the Split Airport to get us started on our travels. When we were aware we were going 6 hours to Zagreb instead of the Airport, we cancelled and lost our payment on our first night accomodation and rebooked in Zagreb. We also cancelled our car rental at the Airport. We rebooked our car rental in Zagreb and paid dearly for that. Then we drove back to Zadar which was another 3 hours just to get back to where we should have been. We lost a full day of our Vacation, lost our payment on 1st night, paid a premium for last minute car rental and paid for fuel to get back to where we should have been if the driver of the Brioni bus hadn't accepted the QR ticket from a bus line he didn't drive for. I have reached out to Brioni and they are unwilling to compendate us for a lost day of travel and the extra costs we absorbed. The other bus driver who drove the last 3 hours said these things "just happen" and was in agreement that I should file a complaint.
Brian Sidor on 04/24/2026 travelled from Split - Zagreb and does not recommends Brioni Pula 👎
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