Reviews and Ratings for Bus Plana

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Bus Plana
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46 customer reviews for Bus Plana

(7 Ratings)
out of 5
5 Stars
14 %
4 Stars
0 %
3 Stars
29 %
2 Stars
29 %
1 Star
29 %
(39 Ratings)
out of 5
5 Stars
28 %
4 Stars
8 %
3 Stars
3 %
2 Stars
13 %
1 Star
49 %
Cristina , 10/12/2025
Reseña negativa para Plana Bus Reservé online los billetes para hoy desde Barcelona a Tarragona, pero lamentablemente no llegué a recibir los códigos QR antes de subir al autobús. Tras buscar la esta ... Reseña negativa para Plana Bus Reservé online los billetes para hoy desde Barcelona a Tarragona, pero lamentablemente no llegué a recibir los códigos QR antes de subir al autobús. Tras buscar la estación durante 19 minutos —ya que no está indicada ni en el sitio web ni en la reserva— el conductor no aceptó el código de reserva y exigió que pagáramos nuevamente los billetes. Además del problema del doble pago, el conductor fue extremadamente poco cooperativo: nos gritó, se negó a entregarnos los billetes directamente y nos indicó con gestos que debíamos recogerlos del aparato, como si no fuera su responsabilidad. Nos dijo “o pagan o se bajan” en tono agresivo. Durante el trayecto, condujo de forma imprudente, presionando a otros vehículos a acelerar, y la interacción con los demás tres pasajeros fue también poco amigable. Una experiencia decepcionante que no recomendaría. Espero que la empresa tome medidas para mejorar la atención al cliente y la claridad en la información sobre las estaciones.

Cristina on 10/12/2025 travelled from Barcelona - Tarragona and does not recommends Bus Plana 👎

Alex, 9/13/2025
On September 10 (it was supposed to be at 8.49 a.m.), the bus to Barcelona was supposed to arrive at the Vendrell bus stop. However, neither at the scheduled time nor later did the bus arrive. I had t ... On September 10 (it was supposed to be at 8.49 a.m.), the bus to Barcelona was supposed to arrive at the Vendrell bus stop. However, neither at the scheduled time nor later did the bus arrive. I had to pay for a taxi to Barcelona. I had an appointment at the UK Visa Application Center. This is really disappointing. It's disgusting. You can't rely on this carrier. Never. Especially if you're traveling with luggage! This is not the first time that drivers have not followed the schedule. Avoid this company !

Alex on 09/13/2025 travelled from Salou - Barcelona and does not recommends Bus Plana 👎

mama van 5 kids de groot, 5/30/2025

Uur staan wachten op bus maar zowel bus 1 als bus 74 reden ons voorbij na uur wachten nog geen enkele bus die ons liet instappen zijn tevoet gegaan.

mama van 5 kids de groot on 05/29/2025 travelled from Salou - Port Aventura World and does not recommends Bus Plana 👎

Keith Mitchell, 10/6/2024
Charged 2 of us 70 euro for a return trip from salou to Barcelona and back, didn't mind the price till It took us 3hrs to get there and 3hrs back, it's only 65 miles ffs, train station is shut so you ... Charged 2 of us 70 euro for a return trip from salou to Barcelona and back, didn't mind the price till It took us 3hrs to get there and 3hrs back, it's only 65 miles ffs, train station is shut so you think they would run a bus service direct to make up for the trains being off, anyone thinking of using plana while here would be better off hiring a car

Keith Mitchell on 10/06/2024 travelled from Salou - Barcelona and does not recommends Bus Plana 👎

Michael Höfler , 10/4/2024
Online Support was good and really tried to help, but sometimes confusing. Support in English is not every time great in Spain in general. So I wouldn't blame them specifically. But for an question th ... Online Support was good and really tried to help, but sometimes confusing. Support in English is not every time great in Spain in general. So I wouldn't blame them specifically. But for an question they would like to have a "locator number" from the ticket. On the English ticket id nothing called so and so on.... Later the bus was sold as a ride without changes. But since we where the only two people on this on demand bus we had according to the driver "change to car". Commercials told us service in English... But turns out he meant "change the bus". We where seated in an not as bus plana labeled old bus that didn't look or sound safe from the outside. It was full nearly to the last seat. And on my seat was liquid. Hope for a spilled drink but fear it was urine. At the end we arrived in time. But not with the promised experience and me with my last trousers for this holiday wet with who knows what. Based on this experience I am glad I was able to catch my flight in time but would never ever book bus plana again.

Michael Höfler on 10/04/2024 travelled from Salou - Barcelona and does not recommends Bus Plana 👎

John O Loughlin, 8/1/2021

I am unable find an online cancellation for my booking number.16275030640193000002C8 .I want to cancel the booking which was booked in error.Regards John O Loughlin mob (omitted for privacy)

CheckMyBus-Team, 8/2/2021
Dear John, Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn't sell tickets or operate buses. When you click "view deal" on a bus connecti ... Dear John, Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn't sell tickets or operate buses. When you click "view deal" on a bus connection in our search engine, you are then redirected to the company's webpage to make the booking and payment. To finalize your online cancellation, you must get directly in contact with Bus Plana. Best regards, Your CheckMyBus Support Team
M. Idrus Alhamid, 11/2/2019

I am always using Bus Plana to Tarragona. On time.

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Please note: The purpose of the following reviews is to share your experience with Bus Plana so that other users can benefit from it in their choice. Please be fair and polite and follow the rules of netiquette.

If you are looking for information on timetables, prices and rides, we recommend using our search engine. For inquiries related to problems with the ticket purchase or your trip, we advise you to contact Bus Plana directly. CheckMyBus is in fact not responsible for any shortcomings on the part of the company.

CheckMyBus › Coach-Providers › Bus Plana › Reviews

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