Reviews and Ratings for City to City

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City to City
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18 customer reviews for City to City

(17 Ratings)
out of 5
5 Stars
18 %
4 Stars
18 %
3 Stars
12 %
2 Stars
24 %
1 Star
29 %
(1 Ratings)
out of 5
5 Stars
0 %
4 Stars
0 %
3 Stars
0 %
2 Stars
0 %
1 Star
100 %
Charnell, 7/25/2026
My bus was supposed to be 22:40 and it arrive 00:20 the was a smell on the season I had to spray perfume they have to clean the bus or renivate the bus I had to be at work the next day but the one thi ... My bus was supposed to be 22:40 and it arrive 00:20 the was a smell on the season I had to spray perfume they have to clean the bus or renivate the bus I had to be at work the next day but the one thing I like is they where driving very fast so that made up for everything I was jn Pretoria around 8 in the morning

Charnell on 06/25/2026 travelled from Kimberley - Pretoria and recommends City to City 👍

simo, 7/10/2026
The driver was very rude...asking why are we carrying so much bags because now the bus is full there is no space.we have sit with our bags next to us.bus was late and dirty.please improve customer ser ... The driver was very rude...asking why are we carrying so much bags because now the bus is full there is no space.we have sit with our bags next to us.bus was late and dirty.please improve customer service....driver must be taken for induction for customer care

simo on 07/05/2026 travelled from Mbombela (Nelspruit) - Johannesburg and does not recommends City to City 👎

Leletu , 7/2/2026
I am utterly disgusted and devastated by the service from this company. The bus got stuck for 12 hours straight in Rouxville. We were stranded for that long at an old total energies garage. No comm ... I am utterly disgusted and devastated by the service from this company. The bus got stuck for 12 hours straight in Rouxville. We were stranded for that long at an old total energies garage. No communication from the company to at least apologize for inconvenience, no communication back from email I wrote to both the company city to city and customer care. I have never experienced such a long delay of 12 hours, as a result I missed on a whole day of what I was traveling for. For that I demand a full refund. I have to make my way back to Johannesburg after a redundant trip with City to City. This is me writing still on the road and it has been exactly 27hours 7 minutes. Yours sincerely A very concerned passenger. Food and water were provided

Leletu on 07/02/2026 travelled from Johannesburg - Alice and does not recommends City to City 👎

Cartilha Fumbeco, 6/24/2026

The bus wasn't clean and was cold. We had so many stop and go

Cartilha Fumbeco on 06/24/2026 travelled from Johannesburg - Maputo and does not recommends City to City 👎

Letlhogonolo Maringa, 6/21/2026

Besides The Cockoroaches On The Window, I Had A Fantastic Trip

Letlhogonolo Maringa on 06/21/2026 travelled from Pretoria - Durban and recommends City to City 👍

johannes hloahloa, 4/16/2026

You need to upgrade the buses to newly models that have charging ports and heater

johannes hloahloa on 04/14/2026 travelled from Johannesburg - Matatiele and recommends City to City 👍

lilitha nyengane, 3/29/2026
The tickets for City to City may be cheap, but the service is really bad. I waited 7 hours for the bus it never arrived In the process of waiting for it. I ended up losing some of my important stuff, ... The tickets for City to City may be cheap, but the service is really bad. I waited 7 hours for the bus it never arrived In the process of waiting for it. I ended up losing some of my important stuff, because I was panicking. I will never book that bus again.

lilitha nyengane on 03/28/2026 travelled from Bloemfontein - Butterworth (ZA) and does not recommends City to City 👎

Kayla, 3/21/2026
How can city to city allow paying customers to be transported in a broken run down bus that is very clearly in need to be scrapped.. broke down twice today over heating each time it overheated the bus ... How can city to city allow paying customers to be transported in a broken run down bus that is very clearly in need to be scrapped.. broke down twice today over heating each time it overheated the bus switches off for 2 hours so we are delayed by 4 hours already. And city to city sit back like its nothing . Dont even bother trying to phone them... dont use city to city.

Kayla on 03/21/2026 travelled from Fort Beaufort - Midrand and does not recommends City to City 👎

Farai Vevekayi, 3/4/2026

Excellent service

Farai Vevekayi on 03/04/2026 travelled from East London - Hopetown and recommends City to City 👍

Nelie, 3/2/2026

Still waiting for the bus it's 3 hours late now no communication nothing what a poor service yerr

Nelie on 03/02/2026 travelled from Johannesburg - Mount Frere and does not recommends City to City 👎

Yonela sohanyile, 3/5/2026
I have been waitng for city to city bus in Worcester it was around seven at night I wait until 10 one driver i ask he said the bus already drive away around 4 o'clock so what must I do bcs my ticket s ... I have been waitng for city to city bus in Worcester it was around seven at night I wait until 10 one driver i ask he said the bus already drive away around 4 o'clock so what must I do bcs my ticket said 7 o'clock at evening not 4 at evening 😭😭💔💙

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