Find out about the experiences of other customers who have traveled with Greyhound South Africa or submit your own rating for Greyhound South Africa.
114
customer reviews for Greyhound South Africa
(114 Ratings)
out of 5
5 Stars
3 %
4 Stars
1 %
3 Stars
3 %
2 Stars
11 %
1 Star
83 %
Jasmine, 1/24/2026
Very disappointed in Greyhound. It use to be one of the top luxury buses in SA but my experience on the bus was horrible. There were cockroaches not just one, PLENTY! Walking on the window, I had to s ...
Very disappointed in Greyhound. It use to be one of the top luxury buses in SA but my experience on the bus was horrible. There were cockroaches not just one, PLENTY! Walking on the window, I had to stay awake to make sure they don’t crawl on my son while he was asleep. The toilet was disgusting, it looked and smelled like a public toilet and of cause cockroaches in there too.
Skhona4sho Nxele on 01/13/2026 travelled from
Johannesburg - Durbanand does not recommends Greyhound South Africa 👎
Khanyisile Diphoto, 1/11/2026
First time in a greyhound bus and I am absolutely horrified with what I am experiencing. The bus is completely filthy. There is an infestation of cockroaches. One managed to crawl on my neck as I was ...
First time in a greyhound bus and I am absolutely horrified with what I am experiencing. The bus is completely filthy. There is an infestation of cockroaches. One managed to crawl on my neck as I was sleeping. I am never taking this bus ever again. It's honestly disgusting.
Khanyisile Diphoto on 01/11/2026 travelled from
Cape Town - Johannesburgand does not recommends Greyhound South Africa 👎
Ntando , 1/1/2026
What a bad experience some of the seat adjustments do not work and waiting for stops is a nightmare just a horrible experience since I was going from Cape Town to Pretoria nothing hurts more than sit ...
What a bad experience some of the seat adjustments do not work and waiting for stops is a nightmare just a horrible experience since I was going from Cape Town to Pretoria nothing hurts more than sitting uncomfortably for 17hr straight Evan Intercape was a hundred times better than this don’t recommend 😪
Ntando on 01/01/2026 travelled from
Cape Town - Pretoriaand does not recommends Greyhound South Africa 👎
Elizabeth Dolasi, 12/20/2025
The driver was hostile delayed and was very rough when l asked when we will arrive l was supposed to catch a bus at 3PM and this greyhound bus was supposed to arrive at 1 but by 3:30 we where still 25 ...
The driver was hostile delayed and was very rough when l asked when we will arrive l was supposed to catch a bus at 3PM and this greyhound bus was supposed to arrive at 1 but by 3:30 we where still 25 minutes away l will never recommend this bus terrible driver only speaking your language when there’s people that don’t understand very rude and rough
Elizabeth Dolasi on 12/19/2025 travelled from
Cape Town - Johannesburgand does not recommends Greyhound South Africa 👎
Kyle, 12/6/2025
The bus was clean but I had a problem with the seats they were to hard and uncomfortable that was the only problem for me but the bus was nice
I booked greyhound premium but I was allocated the normal bus....my charging point was not working...the seats were not comfortable ...not enough space within the seats to create a room for my legs
Magreth Mkhabele on 11/27/2025 travelled from
Bellville - Midrandand does not recommends Greyhound South Africa 👎
Nosimilo, 10/3/2025
I am absolutely furious and deeply disappointed with Greyhound. What a rip-off!
I booked Greyhound Premium (Dreamliner) for 03 October 2025, departing from Midrand at 18:35 — ticket references GHA612 ...
I am absolutely furious and deeply disappointed with Greyhound. What a rip-off!
I booked Greyhound Premium (Dreamliner) for 03 October 2025, departing from Midrand at 18:35 — ticket references GHA612O01, GHA612O02, and GHA612O03.
I was travelling with two kids, expecting a Premium service with a spacious, clean bus and the 2-1 seat layout that makes travelling more comfortable for families. That was the main reason I paid extra for Premium.
The experience was a nightmare from the start. The bus was over an hour late, and there was no communication, update, or apology. I had to call the call centre myself to find out what was going on — only to be told they didn’t even know it was delayed.
When the bus eventually arrived, it was not the Premium Dreamliner I paid for. It was a standard single-deck bus, dirty, smelling of urine, and cramped. The seats were filthy, recliners didn’t work, and the layout was wrong — two seats on each side, not the Premium layout advertised.
I booked well in advance (on 5 September) expecting quality service and comfort. Instead, I got false advertising, poor service, and no value for my money.
This is unacceptable, misleading, and unfair. I was inconvenienced, disrespected, and taken advantage of as a paying customer.
I demand a full refund for this terrible experience and for the false promise of a Premium Dreamliner service that I never received. Greyhound should be ashamed — this is not how you treat loyal customers!
Nosimilo on 10/03/2025 travelled from
Midrand - Pietermaritzburgand does not recommends Greyhound South Africa 👎
Hloni , 9/30/2025
I recently used Greyhound for the first time, and unfortunately, the experience was very disappointing. The bus was delayed by two hours without any prior communication. When it finally arrived, it lo ...
I recently used Greyhound for the first time, and unfortunately, the experience was very disappointing. The bus was delayed by two hours without any prior communication. When it finally arrived, it looked old and made concerning noises while on the road. The driver never informed us when the bus stopped for a break; he simply stepped outside, and passengers had to figure it out ourselves. On top of that, the bus was dirty, and the charging ports were not working. Never again. I don't recommend this to anyone!!
I would like to compliment and thank, 2 drivers , Charles and Patrick on their friendliness and making my journey comfortable. They were cautious and careful on the road.
However, the bus needed lot ...
I would like to compliment and thank, 2 drivers , Charles and Patrick on their friendliness and making my journey comfortable. They were cautious and careful on the road.
However, the bus needed lots of TLC. The charging ports needs to be fixed. Toilets need a lot of attention for hygiene purposes on long journeys.
The chairs need fixing as some are broken.
Customer satisfaction is priority.
Roja Moodley on 09/11/2025 travelled from
Cape Town - Kroonstadand recommends Greyhound South Africa 👍
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The purpose of the following reviews is to share your experience with Greyhound South Africa so that other users can benefit from it in their choice. Please be fair and polite and follow the rules of netiquette.
If you are looking for information on timetables, prices and rides, we recommend using our search engine. For inquiries related to problems with the ticket purchase or your trip, we advise you to contact Greyhound South Africa directly. CheckMyBus is in fact not responsible for any shortcomings on the part of the company.
