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66
customer reviews for Intercity Xpress
(66 Ratings)
out of 5
5 Stars
6 %
4 Stars
3 %
3 Stars
3 %
2 Stars
12 %
1 Star
76 %
Mpai Nhlapo, 11/10/2025
The worst experience ever. Firstly the bus was late, then it broke down after we pass Pietermaritzburg. We waited for three hours, we had to phone their customer service, which they told us that the b ...
The worst experience ever. Firstly the bus was late, then it broke down after we pass Pietermaritzburg. We waited for three hours, we had to phone their customer service, which they told us that the bus is coming, which it never happened. And there was a mechanic who was on his way to Estcourt for another break down bus and he tried helping with our bus problem. The bus we were promised never came, our bus driver tried to drive that bus until we arrive at our destination where we connected to another small bus/shuttle. It was around 7pm. The driver of the shuttle was driving so fast and the road is dark and full of potholes, he needed to be cautious. He got inside the pothole, lost control of the bus and it got out of the road, we had an accident. We waited for almost three hours for another transport to collect us. It was dark, cold and dangerous where we were waiting. I tried calling their office, asking what was the delay, they kept on telling us that the bus is coming. I was so heartbroken and furious with their reply,
Mpai Nhlapo on 11/08/2025 travelled from
Durban - Vereenigingand does not recommends Intercity Xpress 👎
Monica, 10/23/2025
Bus very very late (1.30 hours), dirty and old. Drivers don’t speak English properly and you can’t understand them. We stopped in bus station an changed to a little car where our luggage didn’t fit. ...
Bus very very late (1.30 hours), dirty and old. Drivers don’t speak English properly and you can’t understand them. We stopped in bus station an changed to a little car where our luggage didn’t fit. I will never take again this company.
Monica on 10/19/2025 travelled from
Toronto, ON - London, ONand does not recommends Intercity Xpress 👎
Vanishree , 10/18/2025
The bus driver who was the one driving us from bus he was not Friendly at all he doesn't know how to speak with the passengers, Even he not allowed to stop for washroom
Vanishree on 10/18/2025 travelled from
Battifolle-Ruscello-Poggiola - Belgaumand does not recommends Intercity Xpress 👎
Nasiphi Flanis, 10/18/2025
Everything was good.i was stressed since it come to me 30 minutes later but I understand because they were coming from pitoli so the road was busy.
The drivers were so calm and respecting.
The give us the wrong bus it was smelling and full shit and and someone almost lost her life due to standing for long it was to cold and very unclean I was so uncomfortable I was even afraid to ...
The give us the wrong bus it was smelling and full shit and and someone almost lost her life due to standing for long it was to cold and very unclean I was so uncomfortable I was even afraid to drink water even the driver was abusing even our luggage 🧳 are abused scratch and broken there's no oder I am angry I want my money and Iam going to moja love skiphaamafile you don't care about people's healthy it must be stopped sies
Dineo Hlabedi on 10/11/2025 travelled from
Vereeniging - Durbanand does not recommends Intercity Xpress 👎
Ai, 9/24/2025
We arrived 40min after th time of arrived indicated online and on the ticket. We were ate bus the bus driver still wanted to make a stop. When I raised my concern about the time, he was so nonchalant ...
We arrived 40min after th time of arrived indicated online and on the ticket. We were ate bus the bus driver still wanted to make a stop. When I raised my concern about the time, he was so nonchalant about it and scolded me for choosing to take a bus at this time.
Never again.
saya suka n kalau nk naik bas saya akan pilih intercity, tpi malam ni sya sngt kecewa, bas lama tu tkpa la, driver bawak sumpah lambat, saya boleh kira berapa btng pokok tepi highway ni satu ii, drive ...
saya suka n kalau nk naik bas saya akan pilih intercity, tpi malam ni sya sngt kecewa, bas lama tu tkpa la, driver bawak sumpah lambat, saya boleh kira berapa btng pokok tepi highway ni satu ii, driver lembab mcm microsleep pun ada, bas ii lain semua dh kedepan tknmpk bayang, bas kami ni mcm kura, lembab, driver tkcukup zat maybe, lepasni sya tkkan amik intercity lagi, takot terulang, waktu anggaran smpai 6:30am, dngn cara ni tktau la boleh smpai pukul brpa, ka tnghari maybe!!
Muhammad Shamil Bin Zakaria on 08/18/2025 travelled from
Jitra - Malaccaand does not recommends Intercity Xpress 👎
Nazir , 7/15/2025
Never ever travel with this bus.unclean smelly.not come in the right time.cosmic bus its better company.
Intercity should take lessons from Intercape. The bus is smelling of urine and faces, it is so cold and there is no order. Upon boarding the bus people were pushing each other because the one no one ...
Intercity should take lessons from Intercape. The bus is smelling of urine and faces, it is so cold and there is no order. Upon boarding the bus people were pushing each other because the one no one to usher us in.
Horrible service.... I regret buying intercity ticket..... Yeses the bus is not fit for animals even.
Intercity busses belongs in the trash.. PERIOD!!!!
The bus I took at night arrived an hour late and departed 1 hr 30 minutes late. The bus was extremely cold. The return bus was also late and the heater was extremely hot and the windows could not open ...
The bus I took at night arrived an hour late and departed 1 hr 30 minutes late. The bus was extremely cold. The return bus was also late and the heater was extremely hot and the windows could not open. YALL NEED TO FIX THE HEATERS AND THE AIR CONDITIONERS. The toilet? Ohh God one could throw up in there, it is like yall do not even bother to clean them.
Amanda on 06/06/2025 travelled from
Johannesburg - Durbanand does not recommends Intercity Xpress 👎
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