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Intercity Xpress
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82 customer reviews for Intercity Xpress

(82 Ratings)
out of 5
5 Stars
6 %
4 Stars
4 %
3 Stars
6 %
2 Stars
16 %
1 Star
68 %
Glynnis Potgieter, 6/23/2026
Busses have never been on time and I am a frequent passenger. Ticket price went through the roof in a matter of 2 months. ( I am a pensioner )Had to change busses in Harrismith. Had an awful piercing ... Busses have never been on time and I am a frequent passenger. Ticket price went through the roof in a matter of 2 months. ( I am a pensioner )Had to change busses in Harrismith. Had an awful piercing noise all the way to pinetown. Some drivers on this route are friendly but others don't really care. I would recommend that something be done about the bus changes and the pickup times. But thanks for getting us safely to our destination.

Glynnis Potgieter on 06/22/2026 travelled from Boksburg - Pinetown and recommends Intercity Xpress 👍

Sue, 5/20/2026
We booked intercity express from Joburg to Byo and it was scheduled to depart at 1600 hours on 19/05/26. Surprisingly no such bus was available and we were forced into Eagle liner bus which was headed ... We booked intercity express from Joburg to Byo and it was scheduled to depart at 1600 hours on 19/05/26. Surprisingly no such bus was available and we were forced into Eagle liner bus which was headed to Harare at 1800 hours without no explanation. The eagle liner drivers were very rude throughout the way. The bus was carrying all manner and sorts of luggage with other passengers drinking beer and smoking dagga. We changed buses after Beitbridge border post and this is where we found the intercity bus parked and waiting for Byo passengers. They gave excuses of diesel shortage but that does not redo the inconvenience caused on us passengers. In the future the company must learn to be honest and communicate properly with customers. We can’t book intercity express bus and find ourselves in your eagle liner chicken bus. The prices are not the same for those two buses and no one is talking of a refund.

Sue on 05/19/2026 travelled from Johannesburg - Bulawayo and does not recommends Intercity Xpress 👎

Lihle, 5/19/2026
The bus was extremely dirty, smelling like urine the entire trip. It felt like it had not been cleaned properly for a long time. Imagine travelling a long distance with such a bad smell — it was very ... The bus was extremely dirty, smelling like urine the entire trip. It felt like it had not been cleaned properly for a long time. Imagine travelling a long distance with such a bad smell — it was very uncomfortable and unpleasant. The charging ports were also not working, which made the journey even more frustrating. Please improve the cleanliness and maintenance of the buses for passengers.

Lihle on 05/19/2026 travelled from Johannesburg - Durban and does not recommends Intercity Xpress 👎

Lindiwe , 5/19/2026

Joh this bus is the worst worst always late dirty rude drivers joh haa

Lindiwe on 05/19/2026 travelled from Kimberley - Pretoria and does not recommends Intercity Xpress 👎

Felicity Kock, 5/18/2026
Our bus was scheduled for 11:30 from Durban to Pretoria. Bus arrived on time looking nice from outside , unfortunately NO. Aircon ,charging points not working, bus untidy looked like a dumped vehicle ... Our bus was scheduled for 11:30 from Durban to Pretoria. Bus arrived on time looking nice from outside , unfortunately NO. Aircon ,charging points not working, bus untidy looked like a dumped vehicle , worst thing and dangerous for passengers was the steering wheel it was like something the kids can play with in the yard, flooring and everything inside looked like we asked for a lift or we were taken to prison . We went to the depot to change for one that have charging points and aircon but still the same inside .I'm so disappointed cause it was my 1st time travelling with Intercity to Durban, note that the bus for Friday was neat and tidy and the floors covered and you could relax your feet . Worst bus service i ever travelled with cause maintenance and even the sound it made was not a one could relax and say that you are safe. Not sure i will use one of your buses as long as you treat your customers as animals, thanks for me

Felicity Kock on 05/16/2026 travelled from Durban - Pretoria and does not recommends Intercity Xpress 👎

Shirley Molefe , 5/10/2026

The bus I bought was smelling of urine and lots of cawcroges , this was horrible trip I've even had. I wil love to use your busses in my future's travels it's reasonable and confortable

Shirley Molefe on 05/10/2026 travelled from Durban - Johannesburg and does not recommends Intercity Xpress 👎

Lazola , 4/14/2026

Poor service till date I am still waiting for my refund. It's been 4 months....The experience is so tiring and frustrating. I don't know what to do anymore.

Lazola on 01/03/2026 travelled from Mthatha - Johannesburg and does not recommends Intercity Xpress 👎

Ziyanda Bokolo, 4/1/2026
I traveled on the 23rd march at 4:30pm from East London to Johannesburg everything went when but I had a problem when I was coming back on the 30th from Johannesburg to East London traveling 6pm busw ... I traveled on the 23rd march at 4:30pm from East London to Johannesburg everything went when but I had a problem when I was coming back on the 30th from Johannesburg to East London traveling 6pm buswith my family, the driver was very restless over taking I couldn’t even sleep it felt like the bus did not care about us, I mean if the bus is late or rushing but bot with our life’s…. I recommend this bus to my family but I was very disappointed how the driver was driving

Ziyanda Bokolo on 03/31/2026 travelled from Johannesburg - East London and does not recommends Intercity Xpress 👎

Itumeleng Msimango, 4/1/2026

The departure was on time...but we arrived late at Johannesburg

Itumeleng Msimango on 03/31/2026 travelled from Durban - Johannesburg and recommends Intercity Xpress 👍

Khwatsi, 3/28/2026

The bus was very late; and communication was sent that instead we will use eagle liner which also came late; very old and rusty. cockroaches everywhere , highly not recommend to anyone!!!!!

Khwatsi on 03/27/2026 travelled from Port Elizabeth - Johannesburg and does not recommends Intercity Xpress 👎

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Please note: The purpose of the following reviews is to share your experience with Intercity Xpress so that other users can benefit from it in their choice. Please be fair and polite and follow the rules of netiquette.

If you are looking for information on timetables, prices and rides, we recommend using our search engine. For inquiries related to problems with the ticket purchase or your trip, we advise you to contact Intercity Xpress directly. CheckMyBus is in fact not responsible for any shortcomings on the part of the company.

CheckMyBus › Coach-Providers › Intercity Xpress › Reviews

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