Reviews and Ratings for Kesatuan Express

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Kesatuan Express
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36 customer reviews for Kesatuan Express

(8 Ratings)
out of 5
5 Stars
0 %
4 Stars
0 %
3 Stars
12 %
2 Stars
25 %
1 Star
62 %
(28 Ratings)
out of 5
5 Stars
0 %
4 Stars
4 %
3 Stars
11 %
2 Stars
7 %
1 Star
79 %
jonathan alley, 10/2/2025
Avoid. 90 minutes late for KL to Malacca run, no explanation , dodgy bus with grinding manual gears eventually turned up and while it did eventually get its passengers to its destination, the attitude ... Avoid. 90 minutes late for KL to Malacca run, no explanation , dodgy bus with grinding manual gears eventually turned up and while it did eventually get its passengers to its destination, the attitude was just terrible. Late, off-hand and you can really can do better. 

jonathan alley on 09/19/2025 travelled from Kuala Lumpur - Malacca and does not recommends Kesatuan Express 👎

Ted Teddy, 7/13/2025
Worst bus operator l have ever travelled on. Last minute cancellation means l was not able to book any other bus service to Penang. Left stranded in Alor setar bus station for 5 hours was my only opti ... Worst bus operator l have ever travelled on. Last minute cancellation means l was not able to book any other bus service to Penang. Left stranded in Alor setar bus station for 5 hours was my only option. Will never travel with this bus operator for the rest of my life. 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎

Ted Teddy on 06/17/2025 travelled from Alor Setar - George Town and does not recommends Kesatuan Express 👎

John Poh, 11/9/2024

(1) Punctuality - Extremely Poor. (2) Coach Conditions - (a) Many seat rest arms were broken. (b) Inside quite dirty. (c) Curtains were very dirty. (d) Air Conditioning was good. John Poh

John Poh on 11/09/2024 travelled from Ipoh - Kuala Lumpur and does not recommends Kesatuan Express 👎

AR, 9/18/2024

Shittiest coach company ever. More than 3 h late, I missed my transit. No refund, impossible to get them by phone or email.

AR on 09/16/2024 travelled from Kuala Perlis - Butterworth and does not recommends Kesatuan Express 👎

LAU CHANG YANG , 6/24/2024

The bus driver fall asleep when driving and cause accident on 23 June at Rawang and we force to find our own transport to the destination.I need refunds as soon as possible

lup, 6/18/2024
Trip kangar to ipoh - 6.10 p.m Stupid driver both smoke in bus. I dont know how stupid can you be to do this. There's a child near the driver seat , coughing when they smoke. They still continue to s ... Trip kangar to ipoh - 6.10 p.m Stupid driver both smoke in bus. I dont know how stupid can you be to do this. There's a child near the driver seat , coughing when they smoke. They still continue to smoke.
Omar Ali, 2/6/2024
Bas saya bagi rating 3 tetapi manusia dia saya bagi rating 1. Jadual bertolak dari Sri Iskandar 8.30 tapi bas muncul 10.00. Lepas tu driver marah2 dan cakap kasar. Buat arahan konon bawa sampah keluar ... Bas saya bagi rating 3 tetapi manusia dia saya bagi rating 1. Jadual bertolak dari Sri Iskandar 8.30 tapi bas muncul 10.00. Lepas tu driver marah2 dan cakap kasar. Buat arahan konon bawa sampah keluar dgn nada marah. Suara kuat bila berckp sesama pemandu. Tiada ‘sense of urgency’ - ikut masa dia. Sepatutnya sampai TBS 1.00 pm tapi jam 4.00. Kena jem hanya 30 minit kat highway.
Cinta Aulia Batrisya , 5/7/2023
Assalamulaikum, di sini saya ingin berkongsi pengalaman pertama saya menaiki bas Kesatuan Express di gate 02 pada 30/4/2023 di Terminal Bersepadu Selatan (Bandar Tasik Selatan) pada pukul 8.30 pag ... Assalamulaikum, di sini saya ingin berkongsi pengalaman pertama saya menaiki bas Kesatuan Express di gate 02 pada 30/4/2023 di Terminal Bersepadu Selatan (Bandar Tasik Selatan) pada pukul 8.30 pagi untuk perjalanan menuju ke Alor Setar dan trip No 696254966. Pada anggaran pukul 11.49 pagi, bas memberhentikan penumpang di pintu utama Terminal Meru Raya (Terminal Amanjaya) dan kami bertiga meminta izin untuk ke tandas dan pemandu berkata “nanti” dengan nada yang keras sambil menunjuk ke arah dalam bas untuk meminta kami duduk semula di kerusi, kami sekeluarga binggung dan mengambil keputusan untuk masuk ke dalam bas. Dan pada 11.53 pagi beliau memberhentikan bas di depan Terminal Meru Raya (Terminal Amanjaya) iaitu di kawasan bas mengambil penumpang dan terus membuka tempat meletak barang dan beg. Beliau naik ke atas bas dan berjalan sambil mengomel sendiri, Dan ketika beliau turun dari bas beliau menjerit ke arah kami dan berkata “Toilet” kami tersentak dan terus keluar dari bas untuk ke toilet. Turun dari bas beliau menunjuk ke arah yang berlainan iaitu jalan mati dan kami panik kerana dijerit olehnya dan terus mengikut arah yang ditunjuk. Setelah kami mencari tandas mengikut arah yang diberikan kami semakin risau bila mendengar beliau menjerit lagi dan kami terus berpatah balik dan mencari tandas di arah yang lain. Setelah selesai ke tandas, kami kembali ke bas dan duduk di tempat duduk kami semula dan saya telah mendapat No plat bas iaitu MDE2899, pemandu berumur 30-40 an dan berbangsa cina. Kami berasa sangat kecewa kerana kerana ketika kami turun di Terminal Bus Shahab Perdana (Alor Setar), seorang lagi pemandu bas memandang kami dengan muka yang tidak senyum sambil memeluk tubuh. Ini adalah pengalaman yang tidak mahu saya ingati kerana sikap pemandu bas yang tidak baik ini telah memberi kesan negatif kepada kami untuk menaiki perkhidmatan bas Kesatuan Express pada masa akan datang, diminta pihak pengurusan Kesatuan Express untuk mengambil tindakan.

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Please note: The purpose of the following reviews is to share your experience with Kesatuan Express so that other users can benefit from it in their choice. Please be fair and polite and follow the rules of netiquette.

If you are looking for information on timetables, prices and rides, we recommend using our search engine. For inquiries related to problems with the ticket purchase or your trip, we advise you to contact Kesatuan Express directly. CheckMyBus is in fact not responsible for any shortcomings on the part of the company.

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