OUIBUS bus tickets

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OUIBUS
In September 2015, the French long-distance bus provider iDBUS changed its name to OUIBUS. The bus operator is a member of the French National Railways SNCF and, in addition to lines within France, also has connections to many other European countries. The route network in France includes major cities such as Paris, Toulouse and Lyon, as well as smaller destinations like Bordeaux, Strasbourg or Tours. Even under the new name, customers can expect the same amenities offered by iDBUS will be available. For example, the modern, handicapped-accessible buses on each trip include free Wi-Fi and power sockets. OUIBUS coaches serve 343 cities in many European countries, including France, Germany, Spain and Italy. Overall, the network connects cities and offers passengers 64148 bus connections to choose from.

Insider Tips: When boarding you do not need your ticket, a valid ID card is sufficient. Children from 0 to 2 years old only pay 50% the ticket price when traveling with their parents. OUIBUS offers special rates for group travel to major destinations within France and Europe. In addition, various deals and special prices are offered on selected trips throughout the year.

More information about the bus amenities and services of the bus provider OUIBUS

free:
  • WiFi on Board
  • Restrooms
  • Power Plugs
  • Air-conditioning
  • Extra legroom
  • Compartments for hand-luggage
  • Luggage transportation
  • Specific seat selection

Contact OUIBUS

For any questions or feedback, travelers can complete the contact form on the OUIBUS website.

96 customer reviews for OUIBUS

Rating in the United States
1.5
 17
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Rating international
 79
5 Stars
4 Stars
3 Stars
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1 Star


Latest customer review in the US


, 8/31/2019   
Do not use this bus company, take a train. Dishonest, horrible customer ... Do not use this bus company, take a train. Dishonest, horrible customer service.

Popular Ouibus Routes

Ouibus connects the largest and most frequented cities in France and surrounding countries, such as Lille or Strasbourg. These connections are popular with travelers interested in short breaks, weekend getaways, shopping trips and vacations with family and friends.

Transfer lines to and from airports are also offered by Ouibus and are often in high demand by customers; by traveling by bus to the airport, you save the costs of parking or high taxi fares so that you can spend more money on your trip. In addition to the national airports served by OUIBUS, such as Paris-Charles-de-Gaulle and Lyon-Saint- Exupéry, the carrier also serves international airports, such as Geneva Airport.




1/2

Rating for OUIBUS in the USA

, 8/31/2019   
Do not use this bus company, take a train. Dishonest, horrible customer service.


, 6/18/2019   
DON'T EVER USE Ouibus. I have had a really horrible experience with this bus company. I bought my ticket from Brussels to Amsterdam and the bus driver did not allow me to get inside the bus becaus ... DON'T EVER USE Ouibus. I have had a really horrible experience with this bus company. I bought my ticket from Brussels to Amsterdam and the bus driver did not allow me to get inside the bus because apparently I wasn't in the passenger list. The bus left without me and although I've complaint multiple times they won't give me the full refund of my ticket. I wouldn't recommend travelling with Ouibus to anyone.


, 4/29/2019   
Ouibus left us stranded in Perpignan at 9:00 at night. We went from Barcelona to Perpignan to a wine festival for the day with Spain NIE's (national residence permits) not knowing we should have t ... Ouibus left us stranded in Perpignan at 9:00 at night. We went from Barcelona to Perpignan to a wine festival for the day with Spain NIE's (national residence permits) not knowing we should have taken our passports (Schengen countries, no internal borders, right?). We took a different company to Perpignan - French police boarded the bus at the border, checked our documents and let us pass without incident. On the return trip, however, Ouibus wouldn't even let us board. They left us stranded at the bus station in Perpignan - two women at 9:00 at night, with nowhere to go and no way to get home. Other passengers stood up for us to argue on our behalf - we had Spanish state ID's, tickets to show we'd been in France for the day and were clearly going home. But the bus driver couldn't have cared less and closed the door in our faces. We ended up finding a hotel and taking another company in the morning. I'm only now discovering that lots of other passengers have also had horrible experiences with Ouibus. Sure, you might get to your destination and you might even have a decent experience. You'd be in the minority. If you want to risk that, be my guest. But there are plenty of other companies out there who care about their passengers. I'll stick with them - and give Ouibus a miss.


, 4/23/2019   
Avoid they will kill passengers one day. Are rude incompetent driver refused to put air con on and had shut off vents and had heating full blast it was 35 in the bus and 18 outside . Several of us com ... Avoid they will kill passengers one day. Are rude incompetent driver refused to put air con on and had shut off vents and had heating full blast it was 35 in the bus and 18 outside . Several of us complains on the phone and they changed driver. Strange how the new driver got the air on working. He should be struck of. I’m writing to the French authorities.


, 4/22/2019   
Suck! No wifi, one hour and a half of delay without saying anything to the customers. The conductors didn't speak a world of english/french. And futhermore the seat where terrible ! Take flixbus ... Suck! No wifi, one hour and a half of delay without saying anything to the customers. The conductors didn't speak a world of english/french. And futhermore the seat where terrible ! Take flixbus !


, 4/22/2019   
The worst experience ever , the bus took off from the station without any communication , the screens were showing that it still late for its time., but it came and took off without any prevention or ... The worst experience ever , the bus took off from the station without any communication , the screens were showing that it still late for its time., but it came and took off without any prevention or communication , nobody to ask no information, no number to call for explanation , in the coming back bus , thr adress wasnt correct we had to look for the bus elsewhere , If you dont want to mess up ur traveling experience , find another way other than Ouibus, its the worst you can use


, 3/11/2019       
We want to booked an return from lyon airport to bourg st Maurice ( 19 april 9.30h and return on 22 april 12.00h) for 3 youths ( 21,20 and 19 years) but we cannot find a bus. Can you help us?
CheckMyBus-Team, 3/11/2019
Dear Willeke,

Thank you for your message. There is a train via SNCF that goes between Lyon and Bourg-Saint-Maurice. This will cost €35.30 for each passenger. If you have any further questi ...
Dear Willeke,

Thank you for your message. There is a train via SNCF that goes between Lyon and Bourg-Saint-Maurice. This will cost €35.30 for each passenger. If you have any further questions, please feel free to get in touch with us again.

Best regards,
Your CheckMyBus Support


, 3/7/2019   
Ouibus have the worst customer care and non existent service. I was supposed to take a Bus from Amsterdam Schiphol to Brussels Zaventem at 9:30 am. The bus never came and I was there since 9:15. At 9: ... Ouibus have the worst customer care and non existent service. I was supposed to take a Bus from Amsterdam Schiphol to Brussels Zaventem at 9:30 am. The bus never came and I was there since 9:15. At 9:40 I called the English emergency line and the guy hardly spoke English. Luckily i speak a bit of french and I asked him to track the bus because the service in the app was not available. He said initially that i lost the bus but after 20 min talking to him on the line, he advised me that he cannot call or check where is the bus and he believes is delayed but theres no way for him to check and he told me to call again after 5 min. I called again and he told me the same story and that I was the only one schedule to be picked up in the airport. At this point it was already 10:15am, I asked him if he can see wether the passengers in the stop before were picked up and he said he can see this and they were picked up on time at 9:00. My only explanation to this is that the driver skipped the airport because I am 100% sure I was at the right place which, by the way is not signed anywhere but drivers from Flixbus confirmed to me that they also stop there. All this nightmare ended up costing me 50 euros in a last minute train to Brussels airport to ensure I was able to take my flight. After the first called went so bad I recorded the second call to the emergency line because it is really a disgrace how they operate and it is unbelievable that they dont have a contact number or way to locate a bus


, 1/19/2019                   
My experience was first rate. Lyon to Annecy. January. I had read numerous negative reviews about Ouibus - so was hesitant to use but it was the only bus option I could find which suited me - so I too ... My experience was first rate. Lyon to Annecy. January. I had read numerous negative reviews about Ouibus - so was hesitant to use but it was the only bus option I could find which suited me - so I took the "chance". Booking on-line was easy (English option is available) - you book for a specific route and time. Note - you could only book on-line. I paid extra for a specific front seat, but you can also just pay for a ticket and you will be allocated a seat one hour before. The driver had a computerised devise with a list of her passengers and their seat allocations and checked us off. The bus was ready to take passengers on board 10 minutes before departure. We left on time, the bus was clean and comfortable, quite new, with seat belts (sash). We arrived on time. The only downside for some people is that we had to put our own luggage in the undercarriage of the bus. This wasn't a problem for me (solo female 60y/o) as I had small bags. I would use Ouibus again based on this experience.


, 10/14/2018   
They cancelled our trip from London to Paris without explanation and let passengers waiting at the bus station for over10hours, and they don’t even take any responsibility for that

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1/2

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