Reviews and Ratings for Alibaba Express

Share your experience with Alibaba Express
1
swap
Search accommodation with Booking.com
The Best Deals Save up to 70%
The Most Choices Millions of routes worldwide
Easy and Transparent Compare offers with 1 click
Alibaba Express
Find out about the experiences of other customers who have traveled with Alibaba Express or submit your own rating for Alibaba Express.

20 customer reviews for Alibaba Express

(20 Ratings)
out of 5
5 Stars
0 %
4 Stars
0 %
3 Stars
15 %
2 Stars
10 %
1 Star
75 %
Ahmad Fahimi Bin Azman, 2/23/2025
Hi, sy beli tiket pergi dan balik dari Dungun-TBS pd 23/2/25 0015hr dan TBS ke Dungun 23/2/25 2330hr. Untuk trip ke TBS pengecas wayar USB tidak berfungsi dan tandas tidak boleh digunakan. Untuk tri ... Hi, sy beli tiket pergi dan balik dari Dungun-TBS pd 23/2/25 0015hr dan TBS ke Dungun 23/2/25 2330hr. Untuk trip ke TBS pengecas wayar USB tidak berfungsi dan tandas tidak boleh digunakan. Untuk trip balik ke Dungun amat mengerikan. Seat tidak berfungsi. Perehat kaki tidak dapat dinafikan, seat tak boleh dijatuhkan, USB charger tidak berfungsi, tandas tidak dapat digunakan. Dengan harga tiket bernilai RM50 jika dibandingkan dengan harga tiket bas lain dalam lingkungan RM35-40 amat saya kecewa... Pengalaman seperti menaiki bas rapid dalam dari TBS ke Dungun. Teramat tidak layak untuk dijadikan bas dalam kategori premium.

Ahmad Fahimi Bin Azman on 02/24/2025 travelled from Kuala Dungun - Kuala Lumpur and does not recommends Alibaba Express 👎

Passenger yang tersakiti, 1/28/2025
takyah naikla bas ni sebab trip cancel tapi tak bagitau awal awal pdhl kita tunggu dekat sejam kottt kt tbs tu??!? astu bile call operator dia pon just bgitau nanti dorang refund sbb bas kene tahan pu ... takyah naikla bas ni sebab trip cancel tapi tak bagitau awal awal pdhl kita tunggu dekat sejam kottt kt tbs tu??!? astu bile call operator dia pon just bgitau nanti dorang refund sbb bas kene tahan puspakom blablablabla dahla cuti sekolah so tiket bas memang habis terus la haihhhh baik korang naik je mutiara ke adik beradik ke sani ke lagi elok astu tak payahla membazir beli mahal mahal astu expect tinggi nanti kiciwa

Passenger yang tersakiti on 01/28/2025 travelled from Kuala Lumpur - Kuala Terengganu and does not recommends Alibaba Express 👎

Dave, 12/18/2024
Worst experience ever. Bus was 2hrs late. Driver was so rude. Demanded 20 myr extra from customers for baggage even doh tickets paid for. Verbally abused a Malay lady with her child. Shouted a my wife ... Worst experience ever. Bus was 2hrs late. Driver was so rude. Demanded 20 myr extra from customers for baggage even doh tickets paid for. Verbally abused a Malay lady with her child. Shouted a my wife and myself. Said he will stop at ATM as we had no cash lol. I've genuinely never experienced anything like it from all my travels. !! To shout and humiliate a lovely Malay lady with her child. Shame on you. I'm a tourist try scam me but dont scam your own. SHAMEFULL Avoid Billion Star and please please avoid Alibaba 🙏✌️❤️

Dave on 12/18/2024 travelled from George Town - Kuala Lumpur and does not recommends Alibaba Express 👎

xyz, 11/28/2024

Bad service. Driver was very rude. The bus was empty but driver did not allow change of seat. The USB port charges was not usuable. worst bus service. Please filter drivers.

xyz on 11/28/2024 travelled from Kuala Terengganu - Kuala Lumpur and does not recommends Alibaba Express 👎

Passenger , 11/27/2024
Tiket bas pukul 10pagi dari TBS,bas sampai pukul 11. Punctuality obviously out if lewat sampai sejam on normal day. Ticket from TBS to Dungun, ticket mahal from other bus, tapi service mmg tak ok. Dec ... Tiket bas pukul 10pagi dari TBS,bas sampai pukul 11. Punctuality obviously out if lewat sampai sejam on normal day. Ticket from TBS to Dungun, ticket mahal from other bus, tapi service mmg tak ok. Decide beli Alibaba express sebab tahu route guna highway, this time sama je dengan bus lain, exit Jabor & ikut jalan biasa & bukan direct LPT2 mcm yg pernah naik sebelum ni. So xberbaloi byr mahal. Sampai Dungun 6.20ptg, almost 7jam perjalanan 😪

Passenger on 11/27/2024 travelled from Kuala Lumpur - Kuala Dungun and does not recommends Alibaba Express 👎

Ammar syaqir, 11/24/2024
WORST BUS EVER. Waited 6 hours as the bus got delayed and not informing the passengers. Call the bus driver fromm 11am till 5pm and the call was not picked up. Other bus services were the one enterta ... WORST BUS EVER. Waited 6 hours as the bus got delayed and not informing the passengers. Call the bus driver fromm 11am till 5pm and the call was not picked up. Other bus services were the one entertaining the passengers. With all these bad reviews, how can this company still operating

Ammar syaqir on 11/24/2024 travelled from Kuala Dungun - Putrajaya and does not recommends Alibaba Express 👎

Krzkmr, 11/24/2024

Beli ticket pukul 11 pagi, tapi bas JVD 7333 sampai pukul 5 petang. Kepala bapak korang bagi orang tunggu 6jam dengan call tak angkat. Ali Baba boleh tukar nama Ali Babi.

Krzkmr on 11/24/2024 travelled from Kuala Dungun - Putrajaya and does not recommends Alibaba Express 👎

Hajar , 11/22/2024

Bus leaking habis basah bus. Nasib X rmai org boleh tukar seat. Bau asap rokok kuat. Not recommended and will not use this service. 1st and last.

Hajar on 11/22/2024 travelled from Kuala Terengganu - Kuala Lumpur and does not recommends Alibaba Express 👎

George, 10/26/2024

The worst ever. Punctuality is zero. If only I knew. Should have read the review before I bought the ticket.

George on 10/26/2024 travelled from Kuala Lumpur - Kuala Terengganu and does not recommends Alibaba Express 👎

ayish, 10/8/2024
i was travelled from TBS to KT FOR business purpose. Pilih bas ini kerana ingin sampai awal tetapi bas lewat selama 47 minit di TBS tanpa sebarang makluman dari pihak bas dan tiada permohonan maaf di ... i was travelled from TBS to KT FOR business purpose. Pilih bas ini kerana ingin sampai awal tetapi bas lewat selama 47 minit di TBS tanpa sebarang makluman dari pihak bas dan tiada permohonan maaf dilakukan oleh pemandu bas sedangkan hari dan waktu perjalanan bukan peak hours. Perjalanan yang sepatutnya mengambil 5-7 jam menjadi 11 jam walaupun jalan tidak sesak. Pemandu hanya membawa bas 50 km/hours. Sepanjang perjalanan pihak bas hanya berhenti 2 kali untuk ke tandas sahaja dan diingatkan hanya untuk 15 minit sahaja. Pemandu tidak berhenti untuk makan dan solat. Sangat memalukan kerana pemandu adalah beragama islam. Mohon latih pemandu dan tambah baik dari segi mutu perkhidmatan dan servis perjalanan. Jangan hanya kenakan bayaran mahal pada tempat duduk sahaja. TQ

ayish on 10/04/2024 travelled from Kuala Lumpur - Kuala Terengganu and does not recommends Alibaba Express 👎

Your e-mail address will not be published. Fields marked with asterisk are required. *

Thank you for your comment. Your answer is awaiting approval.

Rate Alibaba Express now!

Please note: The purpose of the following reviews is to share your experience with Alibaba Express so that other users can benefit from it in their choice. Please be fair and polite and follow the rules of netiquette.

If you are looking for information on timetables, prices and rides, we recommend using our search engine. For inquiries related to problems with the ticket purchase or your trip, we advise you to contact Alibaba Express directly. CheckMyBus is in fact not responsible for any shortcomings on the part of the company.

Super lateOn time
HorribleClean
HostileFriendly
DangerousSafe
Service disasterAs expected
CheckMyBus › Coach-Providers › Alibaba Express › Reviews

The CheckMyBus App

Free Download

App Store
CheckMyBus App
Close
GPDR CheckMyBus shield

We value your privacy!

To show you the best bus offers, we and our partners use technical, analytical, and marketing cookies to personalize the ads. We remember your anonymized details to provide a personalized experience.