Reviews and Ratings for Alpine Fleet

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Alpine Fleet
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6 customer reviews for Alpine Fleet

(5 Ratings)
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(1 Ratings)
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Chris P, 4/12/2025
This company priorities profits over your schedule. I was very disappointed that my return trip back to Geneva was moved up 1.5hrs the night before. I had to cut short my activity that day, rush to ge ... This company priorities profits over your schedule. I was very disappointed that my return trip back to Geneva was moved up 1.5hrs the night before. I had to cut short my activity that day, rush to get to the bus station, only to arrive at the airport ~5hrs before my flight. This was excessively early. I couldn't even check my bags for another 2.5hrs, which was also frustrating because I had 4 bags, 2 of them very heavy sporting equipment bags. Worse yet, their customer service was not helpful at all, saying the change was to better serve me, repeating that point several times. It was like I was corresponding with a glitching AI. This was a bad way to cut short my vacation in Chamonix.

Chris P on 04/09/2025 travelled from Chamonix - Geneva and does not recommends Alpine Fleet 👎

Wil, 3/21/2025

This company is a shame… to avoid absolutely

Wil on 03/21/2025 travelled from Geneva - Avoriaz and does not recommends Alpine Fleet 👎

Catarina , 1/4/2025
An authentic disaster. We booked an online transfer from Geneva airport to Chamonix for 7:00 PM, and when we arrived at the stand about 10 minutes before the scheduled time, we were informed that w ... An authentic disaster. We booked an online transfer from Geneva airport to Chamonix for 7:00 PM, and when we arrived at the stand about 10 minutes before the scheduled time, we were informed that we would have to wait 45 minutes for all the people going to Chamonix to arrive. It was delayed to the point that we only left at 8:20 PM without any explanation or an apology for the situation. On the return trip, a week later, we confirmed with the company that the departure from Chamonix would indeed be at 8:55 AM as we had initially booked, and they responded the night before that the transfer would leave at 9:15 AM. After insisting and explaining that we had a flight at 12:00 PM to catch, the transfer arrived with a 50-minute delay from the initially scheduled time, causing us to miss our flight. The policy of this company really leaves much to be desired, and I will not recommend it to anyone.

Catarina on 01/04/2025 travelled from Chamonix - Geneva and does not recommends Alpine Fleet 👎

Emily, 8/30/2024

Great experience with Alpine Fleet, everything went well, it took 1h and 20 minutes to get to Chamonix and the shuttle was comfortable and the driver was nice too.

Emily on 07/17/2024 travelled from Geneva - Chamonix and recommends Alpine Fleet 👍

Tsvetalina Moyankova , 2/4/2024
Very bad experience with Alpine Fleet on both journeys. As we had an early flight, we chose them over other transfer companies because they offered the earliest possible transfer from Geneva to Val d' ... Very bad experience with Alpine Fleet on both journeys. As we had an early flight, we chose them over other transfer companies because they offered the earliest possible transfer from Geneva to Val d'Isère at 10:30. Don't fall into this trap! The previous day we received a message that our transfer time is 11:30 because the flight MIGHT be delayed (which it wasn't), the bus actually left at 12:05 after waiting for later passengers until it was full and hit the heaviest traffic, arriving after 6 hours. All our plans for the day were ruined. The return journey was even more disappointing. With a booking for 7 AM, they rescheduled the transfer for 6 AM with the explanation that strikes were announced and they are leaving earlier to avoid road blocks. Together with 4 more passengers we were driven from Val d'Isère to Tignes in a shuttle and loaded on a bus (half full). In Bourg Saint Maurice the bus stopped and waited for one hour for three more shuttles from other resorts until full again and was already behind schedule compared to our booked transfer one hour later. When I texted them that obviously they are not avoiding any road blocks, they had the audacity to lie that the vehicle had a mechanical issue, which was the reason for the delay. Meanwhile the traffic got busier, as can be expected, and we began to worry if we'll make it to the airport on time. It seems it's their practice to announce a lot of time slots to attract clients and combine them in one or two buses for the day. I can understand their intentions to optimise the transfers and I would have even supported the idea, but they start cheating clients from the time of booking and continue lying all through the journey making up ridiculous explanations.

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If you are looking for information on timetables, prices and rides, we recommend using our search engine. For inquiries related to problems with the ticket purchase or your trip, we advise you to contact Alpine Fleet directly. CheckMyBus is in fact not responsible for any shortcomings on the part of the company.

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