Reviews and Ratings for FlixBus

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1168 customer reviews for FlixBus

(121 Ratings)
out of 5
5 Stars
23 %
4 Stars
6 %
3 Stars
5 %
2 Stars
5 %
1 Star
61 %
(1047 Ratings)
out of 5
5 Stars
20 %
4 Stars
8 %
3 Stars
9 %
2 Stars
12 %
1 Star
51 %
Bruce M, 4/25/2026

Very good service.

Bruce M on 04/25/2026 travelled from Parry Sound, ON - Toronto, ON and recommends FlixBus 👍

nijole bielinskiene, 4/13/2026

I like this bus.Was comfortable travel.

nijole bielinskiene on 04/11/2026 travelled from Riga - Vilnius and recommends FlixBus 👍

Mircea Serban, 4/10/2026
Flixbus and stop break policies I am writing to formally complain about the unacceptable treatment I experienced during my journey on FlixBus 095 from Munich Central Bus Station to Klausen (Chiusa) on ... Flixbus and stop break policies I am writing to formally complain about the unacceptable treatment I experienced during my journey on FlixBus 095 from Munich Central Bus Station to Klausen (Chiusa) on 8 March 2026. Details of the incident: During the scheduled stop at Innsbruck Südbahnstraße, Austria, the bus paused at a service station. The driver announced the break and explicitly allowed me to use the restroom for 5 minutes after I asked him in German, which other passengers can confirm. The driver was aware that I was going to the restroom without luggage and would return within the 5‑minute period. I bought a bottle of water at the station at 15:02 (transaction receipt available) and returned to the bus within the permitted 5 minutes, only to find that the bus had departed without me. Additionally, the bus left the Innsbruck stop earlier than indicated in the app (15:10). As a result, I was left stranded without my backpack, which contained my passport, wallet, and all my personal belongings. This caused not only stress and inconvenience but also restricted my freedom to travel, as I was denied access to my identification and financial means. This put me in a personally threatening and unsafe situation. I had no option but to follow the bus by taking a taxi. Another important point: FlixBus didn't mentioned in the ticket-related information that my action was prohibited. I did not expect this outcome. In addition, I called FlixBus customer service multiple times, but they could not provide any meaningful assistance. Instead, the lack of support only increased my frustration. Imagine racing a taxi after a FlixBus from Austria to Italy. I had to convince the taxi driver that I was not attempting to deceive him, with no money or ID on me, while speaking with the highly unhelpful FlixBus customer service. I had no option but to follow the bus by taking a taxi. Despite the fact that the bus departed minutes ahead of schedule, the driver’s negligence forced m

Mircea Serban on 03/08/2026 travelled from Munich - Merano and does not recommends FlixBus 👎

judy chude Membu, 3/29/2026
Very Lovely Nice Travel Experience , Clean Buses, Polite Drivers at All locations, London, Paris, France, Lyon But the staff assisting the driver in Paris Upon return from Turin back to London when ... Very Lovely Nice Travel Experience , Clean Buses, Polite Drivers at All locations, London, Paris, France, Lyon But the staff assisting the driver in Paris Upon return from Turin back to London when checking in passenger boxes was rather not polite, very unfriendly too - 28/03/26 . Spoke French knowing that I did not understand expect, English even when I told Him, did not offer a helping hand with my box at all, Bus Route N700 @8.05 to Paris (Bercy Seine ) to London Dover. Overall very good Travel experience. Recommendation: That the destination display reflects actual bus stop where passengers should wait as I almost missed my bus both in Paris ( Bercy Seine and Lyon( Greland Bus Station).Announcement Made also. Many Thanks.

judy chude Membu on 02/28/2026 travelled from London - Turin and recommends FlixBus 👍

Sam Wong , 3/24/2026

Value for money

Sam Wong on 03/24/2026 travelled from Glasgow - Aberdeen and recommends FlixBus 👍

Craig , 2/28/2026

No internet available

Craig on 07/25/2025 travelled from Saskatoon - Edmonton, AB and recommends FlixBus 👍

Karin Fleming , 2/12/2026

110% will recommend and will return as a passenger in the future

Karin Fleming on 01/11/2026 travelled from Brisbane - Coffs Harbour and recommends FlixBus 👍

Ginette Dubuc, 1/31/2026

service et autobus super

Ginette Dubuc on 01/31/2026 travelled from Portimão - Lisbon and recommends FlixBus 👍

ANDY, 1/24/2026

no wifi as promised on website ,tv was not working properly ,can't put on movies and sightseeing places,only stop expensive places like bp

ANDY on 01/22/2026 travelled from Brisbane - Sydney and does not recommends FlixBus 👎

Mahmoud Al-Tabari, 1/11/2026

Thank you for your service

Mahmoud Al-Tabari on 01/10/2026 travelled from Kaiserslautern - Frankfurt am Main and recommends FlixBus 👍

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If you are looking for information on timetables, prices and rides, we recommend using our search engine. For inquiries related to problems with the ticket purchase or your trip, we advise you to contact FlixBus directly. CheckMyBus is in fact not responsible for any shortcomings on the part of the company.

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