Reviews and Ratings for FlixBus

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1207 customer reviews for FlixBus

(124 Ratings)
out of 5
5 Stars
24 %
4 Stars
6 %
3 Stars
5 %
2 Stars
5 %
1 Star
60 %
(1083 Ratings)
out of 5
5 Stars
20 %
4 Stars
8 %
3 Stars
9 %
2 Stars
12 %
1 Star
51 %
Terri Murray, 6/22/2026
Complete rip off and waste of time. Bus cancelled in 1 second, ruined my plans. Refund impossible and took hours of circular online forms that just loop you back to the beginning after making you ju ... Complete rip off and waste of time. Bus cancelled in 1 second, ruined my plans. Refund impossible and took hours of circular online forms that just loop you back to the beginning after making you jump through hoops, so that you cannot get your refund, as the form is not accessible. How easy it is for them to pay themselves with customers money, provide NO service, and then make getting refunded impossible. Worst "service" ever - more like a disservice. They have no shame.

Terri Murray on 06/20/2026 travelled from London - Northampton and does not recommends FlixBus 👎

Henadzi Huzouski, 6/1/2026

Everything ok

Henadzi Huzouski on 05/31/2026 travelled from Dusseldorf - Berlin and recommends FlixBus 👍

Judi , 5/31/2026

Very easy to schedule. Had never been to this site before and loved the prices!! Thank you!

Judi on 05/31/2026 travelled from Plattsburgh, NY - South Milwaukee, WI and recommends FlixBus 👍

Bruce M, 4/25/2026

Very good service.

Bruce M on 04/25/2026 travelled from Parry Sound, ON - Toronto, ON and recommends FlixBus 👍

nijole bielinskiene, 4/13/2026

I like this bus.Was comfortable travel.

nijole bielinskiene on 04/11/2026 travelled from Riga - Vilnius and recommends FlixBus 👍

Mircea Serban, 4/10/2026
Flixbus and stop break policies I am writing to formally complain about the unacceptable treatment I experienced during my journey on FlixBus 095 from Munich Central Bus Station to Klausen (Chiusa) on ... Flixbus and stop break policies I am writing to formally complain about the unacceptable treatment I experienced during my journey on FlixBus 095 from Munich Central Bus Station to Klausen (Chiusa) on 8 March 2026. Details of the incident: During the scheduled stop at Innsbruck Südbahnstraße, Austria, the bus paused at a service station. The driver announced the break and explicitly allowed me to use the restroom for 5 minutes after I asked him in German, which other passengers can confirm. The driver was aware that I was going to the restroom without luggage and would return within the 5‑minute period. I bought a bottle of water at the station at 15:02 (transaction receipt available) and returned to the bus within the permitted 5 minutes, only to find that the bus had departed without me. Additionally, the bus left the Innsbruck stop earlier than indicated in the app (15:10). As a result, I was left stranded without my backpack, which contained my passport, wallet, and all my personal belongings. This caused not only stress and inconvenience but also restricted my freedom to travel, as I was denied access to my identification and financial means. This put me in a personally threatening and unsafe situation. I had no option but to follow the bus by taking a taxi. Another important point: FlixBus didn't mentioned in the ticket-related information that my action was prohibited. I did not expect this outcome. In addition, I called FlixBus customer service multiple times, but they could not provide any meaningful assistance. Instead, the lack of support only increased my frustration. Imagine racing a taxi after a FlixBus from Austria to Italy. I had to convince the taxi driver that I was not attempting to deceive him, with no money or ID on me, while speaking with the highly unhelpful FlixBus customer service. I had no option but to follow the bus by taking a taxi. Despite the fact that the bus departed minutes ahead of schedule, the driver’s negligence forced m

Mircea Serban on 03/08/2026 travelled from Munich - Merano and does not recommends FlixBus 👎

judy chude Membu, 3/29/2026
Very Lovely Nice Travel Experience , Clean Buses, Polite Drivers at All locations, London, Paris, France, Lyon But the staff assisting the driver in Paris Upon return from Turin back to London when ... Very Lovely Nice Travel Experience , Clean Buses, Polite Drivers at All locations, London, Paris, France, Lyon But the staff assisting the driver in Paris Upon return from Turin back to London when checking in passenger boxes was rather not polite, very unfriendly too - 28/03/26 . Spoke French knowing that I did not understand expect, English even when I told Him, did not offer a helping hand with my box at all, Bus Route N700 @8.05 to Paris (Bercy Seine ) to London Dover. Overall very good Travel experience. Recommendation: That the destination display reflects actual bus stop where passengers should wait as I almost missed my bus both in Paris ( Bercy Seine and Lyon( Greland Bus Station).Announcement Made also. Many Thanks.

judy chude Membu on 02/28/2026 travelled from London - Turin and recommends FlixBus 👍

Sam Wong , 3/24/2026

Value for money

Sam Wong on 03/24/2026 travelled from Glasgow - Aberdeen and recommends FlixBus 👍

Craig , 2/28/2026

No internet available

Craig on 07/25/2025 travelled from Saskatoon - Edmonton, AB and recommends FlixBus 👍

Karin Fleming , 2/12/2026

110% will recommend and will return as a passenger in the future

Karin Fleming on 01/11/2026 travelled from Brisbane - Coffs Harbour and recommends FlixBus 👍

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If you are looking for information on timetables, prices and rides, we recommend using our search engine. For inquiries related to problems with the ticket purchase or your trip, we advise you to contact FlixBus directly. CheckMyBus is in fact not responsible for any shortcomings on the part of the company.

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