FlixBus bus tickets

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FlixBus In May 2018, German bus company, FlixBus, opened its first connections in the United States, having already established its office in Los Angeles. Famed for its signature green buses, FlixBus is committed to offering affordable, comfortable and eco-friendly alternatives to travel. The company was founded in 2011, and is now one of the largest long-distance bus providers in Europe. FlixBus is represented by national branches, such as FlixBus Italia, FlixBus France and FlixBus Nordics.
All in all, the company has gone from an intercity bus start-up to Europe’s leading bus provider, and offers routes to over 1,200 destinations in over 20 countries.

FlixBus COVID-19 Updates

FlixBus Network

FlixBus is resuming services to a limited number of connections and cities, and will be taking extra safety precautions to keep its passengers and staff safe. These include major connections, such as between Boston, New York, Washington D.C. and Richmond as well as Los Angeles, San Francisco, San Diego, Seattle and Portland. As the situation improves, more cities will be served in the future.

FlixBus Rebooking and Cancellation

FlixBus will contact passengers who have had their trips cancelled as a result of the changes about compensation.

1146 customer reviews for FlixBus

Rating in the United States
1.6
88
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Rating international
1058
5 Stars
4 Stars
3 Stars
2 Stars
1 Star


Latest customer review in the US


, 7/10/2020
I booked a 99 Euro ticket since Friday, July 3 and have still not receiv ... I booked a 99 Euro ticket since Friday, July 3 and have still not received my voucher coupons a week later to book my trip for this weekend, this causes a huge inconvenience. Further more, I can not book in advance to get the train/bus for the time I need because they will be booked and also cause increase in prices to my stay as the time gets closer. I have: 1. sent multiple emails explaining issue asking for resolution or to give me a call, 2. made multiple phone calls (which the line 1 in English never gave me someone in English), 3. filled out a request form twice , 4. chatted via the online box with a representation. When I finally got through in English literally after about 10+ calls to Flix bus , neither the representative on phone or chat could help me receive my coupons that was already paid for and said the accounting department will have to. By the time someone responded to one of my emails, despite me including my name and email address in my previous emails and in the forms as well as attaching my receipt with this detail, they are going to ask me for these in order to investigate. This further prolonged resolution. A week has past and I am stuck and unable to make plans, it hinders the availability of desired travel and inconvenience. I shouldnt have to send so my emails, calls, and effort without resolution to a service I have already paid for and still I am waiting for a resolution to my problem that is still unresolved. I am disappointed and very fustrated as a customer. I recommend to other customers to make alternative travel arrangements if you have the time and money.

Special Offers: Current Discounts and Coupons from FlixBus

Travel Tips: Take advantage of special rates and early bird promotions! Children under 15 may travel at reduced rates, and keep in mind that if you want to bring your bike, $10.99 will be charged. One large piece of luggage is free, and another will be accepted for an additional charge of $10.Find special offers and current FlixBus Promo Codes here.

FlixBus Timetables

The FlixBus timetables are mainly determined by the frequency of a given route. The timetables are also created so that there are as many transfer options as possible available. Even if there is no direct connection between two stops, travelers can still reach their destination.

Popular Connections

Popular European Connections It's no surprise that the FlixBus routes which connect two major cities are particularly popular. These include, for example, the Los Angeles – San Diego and Phoenix – Las Vegas connections.

Routes such as these are frequented by passengers for city tourism, shopping trips or simply visiting friends and relatives.

Popular FlixBus Connections

Popular International Connections from FlixBus

Service and Comfort

The FlixBus fleet of buses is perfectly adapted to the requirements of modern travelers. As a rule, enough sockets are available – sometimes even at each double seat. The company also offers free Wi-Fi to keep passengers entertained during long bus trips. Even appetites are tended to with snacks and drinks being available for purchase at reasonable prices on board. Should there be a delay, FlixBus will always provide up-to-date information about estimated arrival and departure times on its homepage.

The History of FlixBus

The History of FlixBus The company, now known as FlixBus, was founded in 2011 under the name GoBus in Munich, Germany. The operator took on its final name in early 2013 and, because of the long-distance bus liberalization, launched four daily connections in southern Germany in February of the same year.
Due to the high demand for a cheap travel alternative, the FlixBus network was able to quickly expand its stops and routes. By January 2015, FlixBus and its largest German competitor, MeinFernbus, announced their intention to merge. Initially, the companies operated under the brand “MeinFernbus FlixBus,” but in May 2016, they opted to use the easier to understand name “FlixBus.” In terms of the design of the buses, it was decided to use the signature green coloring of MeinFernbus to emphasize the ecological aspect of long-distance bus travel.
In the following months and years, FlixBus continued to grow. This is partly due to the development of new international markets as well as the acquisition of numerous competitors. In 2016, FlixBus took over all continental connections of the British bus company, megabus. That same year Postbus, an association of Deutsche Post and the automobile club ADAC was also taken over. With the founding of FlixTrain GmbH, Flixbus decided to try its hand at the rail market by distributing tickets for the German long-distance train startup Locomore as well as the Austrian WESTbahn
Today, Flixbus is present in more than 20 European countries, employs over 1000 people and welcomes around 40 million passengers a year – and the number is still growing.
In 2018, FlixBus looked beyond Europe, and made its first overseas expansion when a small team set up an office in Los Angeles. By May that year, the company opened its first routes throughout the southwestern region of the country, and plans to continue to expand its network throughout the USA.
1/9

Rating for FlixBus in the USA

, 7/10/2020
I booked a 99 Euro ticket since Friday, July 3 and have still not received my voucher coupons a week later to book my trip for this weekend, this causes a huge inconvenience. Further more, I can not b ... I booked a 99 Euro ticket since Friday, July 3 and have still not received my voucher coupons a week later to book my trip for this weekend, this causes a huge inconvenience. Further more, I can not book in advance to get the train/bus for the time I need because they will be booked and also cause increase in prices to my stay as the time gets closer. I have: 1. sent multiple emails explaining issue asking for resolution or to give me a call, 2. made multiple phone calls (which the line 1 in English never gave me someone in English), 3. filled out a request form twice , 4. chatted via the online box with a representation. When I finally got through in English literally after about 10+ calls to Flix bus , neither the representative on phone or chat could help me receive my coupons that was already paid for and said the accounting department will have to. By the time someone responded to one of my emails, despite me including my name and email address in my previous emails and in the forms as well as attaching my receipt with this detail, they are going to ask me for these in order to investigate. This further prolonged resolution. A week has past and I am stuck and unable to make plans, it hinders the availability of desired travel and inconvenience. I shouldnt have to send so my emails, calls, and effort without resolution to a service I have already paid for and still I am waiting for a resolution to my problem that is still unresolved. I am disappointed and very fustrated as a customer. I recommend to other customers to make alternative travel arrangements if you have the time and money.


, 6/20/2020
Unfortunately, I cannot speak to the actual service, as I needed to cancel my trip due to COVID complications, but I can say that their refund process has been lengthy, tiresome, and sketchy. Due t ... Unfortunately, I cannot speak to the actual service, as I needed to cancel my trip due to COVID complications, but I can say that their refund process has been lengthy, tiresome, and sketchy. Due to the length allowed of the comment, I won't go into detail, but I will say that it's been 4 weeks since I was most recently promised my money back, 8 weeks since my initial contact with customer service, and 12 weeks since I submitted my first request (which, mind you, never received a response - only after I followed up did someone contact me). I'm still fighting customer service about it, but expect that each response will be as canned as the first. In each email, they have stated that they "remain confident that your experience was an exception and not the standard" (based on other reviews, it IS the standard) and they "look forward to the opportunity to restore your faith in our product and services on a future FlixBus journey". This will not happen, as I will never use Flixbus to travel, even if I ever do make it to Europe.


, 6/17/2020
...Another unpleasant incident with Flixbus. They canceled my rides without any explanation but they promised that I can choose alternative trip for free. But when I tried I would see the message "sor ... ...Another unpleasant incident with Flixbus. They canceled my rides without any explanation but they promised that I can choose alternative trip for free. But when I tried I would see the message "sorry, we haven't alternative trips"! But it's false, they had buses for my direction. Their support answer one time in eternity. Of course, I cannot get my money back. Now I think it's their deliberate business strategy: keep quiet and never refund money.


, 5/18/2020
NEVER AGAIN me or my friends. I will advice anyone to avoid Flixbus. They change your trip hour and if you cancel the trip you get back vouchers not a refund. They refuse to refund you and don't answe ... NEVER AGAIN me or my friends. I will advice anyone to avoid Flixbus. They change your trip hour and if you cancel the trip you get back vouchers not a refund. They refuse to refund you and don't answer to emails. Unproffesional company. Realy disappointed... only the money matters, the clients have no rights.


, 5/12/2020
I purchased my ticket with Flixbus on March 1st, 2020 from Paris to Amiens France. . This was my first time riding with them. I showed up at the destination only to find out that my departure destinat ... I purchased my ticket with Flixbus on March 1st, 2020 from Paris to Amiens France. . This was my first time riding with them. I showed up at the destination only to find out that my departure destination and time had been changed only 10 hours before. I received no email, phone call or text informing me of this change. I stood in line for almost an hour to talk to a friendly Customer Service Agent named Karen who assured me that her company would reimburse me for my bus ticket and the hotel cost since there were no other buses departing that day to Amiens. I immediately emailed FlixBus informing them of the situation. FlixBus replied apologizing for the inconvenience they had caused on me and my trip and assured me that as long as I attach the proper documentation of my payments to FlixBus and the Hotel that they would reimburse me for their mistake. After I emailed them my receipts they told me that they could not reimburse me because they did not see my mode of transportation from Paris to Amiens. I told them that their bus was how I was planning to get to Amiens and that is why I am requesting a refund - because I was unable to go. They told me that this did not make sense, and that I had to prove my mode of transportation. I tried to explain to them my situation and that their customer service agent had promised me a refund for this mistake, but I was ignored. I SENT 8 EMAILS TO 3 DIFFERENT CUSTOMER SERVICE REPRESENTATIVES OVER THE COURSE OF 2 MONTHS AND NOT ONE REPLIED. I saved all of the emails I sent and continued to follow up every week. Finally Alketa, one of the 3 representatives, got back to me only to inform me that this would be their LAST correspondence with me and that they are not required to issue me a refund. She also told me that my FlixBus ticket had been refunded - which I have yet to receive after almost 3 months now. I asked to speak to someone in charge and to have my case escalated due to the heavy price and lengthy duration of it, to wh


, 4/5/2020
Worst experience from a bus company ever -- with no response from company: I purchased a ticket (booking #1071711775) for a trip from Orlando, Florida to Gainesville, Florida with departure at 4;30 ... Worst experience from a bus company ever -- with no response from company: I purchased a ticket (booking #1071711775) for a trip from Orlando, Florida to Gainesville, Florida with departure at 4;30 PM. I paid the ticket fee and service charge. Although I had a "confirmation" there proved to be No bus from 3:30 to 6:30. Drivers of earlier buses never told me that there was no bus coming -- apparently they did not know. Nor was there a posted schedule. There was no contact information on my printed out confirmation letter. The mall security people at the Orlando International Drive location tried to help me, but could not get any answer for phone calls they attempted after searching for a number with their I-phones. Two efforts to contact the company by internet received no response. And this was in America before the virus disrupted things. This company is not to be trusted.
CheckMyBus-Team, 4/6/2020
Hi Robert, Thank you for your comment. We are really sorry to hear that you had those issues during your trip. Please notice that CheckMyBus is an online comparator for buses and routes, but we don´ ... Hi Robert, Thank you for your comment. We are really sorry to hear that you had those issues during your trip. Please notice that CheckMyBus is an online comparator for buses and routes, but we don´t operate with those buses directly. Due to the coronavirus, we have seen that Flixbus has cancelled some routes and modified their services. You can check those in the following page: https://www.checkmybus.com/coach-providers/flixbus Regarding the issues during your trip, we also recommend you try to contact Flixbus again and explain your issues to improve their services in the future. Kind regards, Your CheckMyBus Customer Support Team


, 3/6/2020
Unfortunately I had a horrible experience and I hope to have my money back . I had to wait almost three hours after the bus break down on Waco Texas and the bus driver the only answer he could give is ... Unfortunately I had a horrible experience and I hope to have my money back . I had to wait almost three hours after the bus break down on Waco Texas and the bus driver the only answer he could give is was : I don’t know !!! I had to make other arrangements and paid more money to get to my destination. Horrible customer service and terrible experience !!!


, 2/28/2020
I would love to know where my girlfriend bought her bus ticket to . I sent her money or the details to my card to buy the bus ticket . I saw she bought one but I would love to know where to and what d ... I would love to know where my girlfriend bought her bus ticket to . I sent her money or the details to my card to buy the bus ticket . I saw she bought one but I would love to know where to and what day and time please . Here's the card information. (omitted for privacy)
CheckMyBus-Team, 3/2/2020
Dear Jose, Thank you for your message. Unfortunately, we aren’t able to track this as we don’t sell bus tickets or operate buses ourselves. When our users select “view deal” in our search engine, th ... Dear Jose, Thank you for your message. Unfortunately, we aren’t able to track this as we don’t sell bus tickets or operate buses ourselves. When our users select “view deal” in our search engine, they are then directed to the company’s web-page to make the booking and payment. To have a better idea of when the company will be travelling, we suggest asking the passenger in question. Best regards, Your CheckMyBus Support Team


, 2/12/2020
I am going to consider my ticket fee the cost of a hard lesson about how worthless this company is. I paid extra to "reserve a seat" but a few days later they just took the seat that I selected away f ... I am going to consider my ticket fee the cost of a hard lesson about how worthless this company is. I paid extra to "reserve a seat" but a few days later they just took the seat that I selected away from me and put me in the back of the bus. No explanation. No offer to pick a different seat. And no refund of the "seat reservation" fee that I paid either! This infuriating situation caused me to do what I should have done before booking: read the other reviews! Well I'm not even going to bother getting on this bus. I would recommend that you learn from my mistake (and apparently many other people's) and don't bother making the booking in the first place.


, 2/10/2020
Really bad management and behavior from their staff.... You are advised to avoid their service whenever you have any other option. Bad timing, rude drivers and moreover they are able to discover ways/ ... Really bad management and behavior from their staff.... You are advised to avoid their service whenever you have any other option. Bad timing, rude drivers and moreover they are able to discover ways/excuses to ask for extra money even when you have booked/pay your tickets like "our system cannot read your ticket. Buy a new one with the driver and just ask for a refund by email" ....and then on your request they answer you that you can have the refund for the extra paid ticket but there is a refund fee that is more expensive than the ticket itself!!! ...Just crazy) Just avoid.

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1/9

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