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FlixBus

In May 2018, German bus company, FlixBus, opened its first connections in the United States, having already established its office in Los Angeles. Famed for its signature green buses, FlixBus is committed to offering affordable, comfortable and eco-friendly alternatives to travel.

The company was founded in 2011, and is now one of the largest long-distance bus providers in Europe. FlixBus is represented by national branches, such as FlixBus Italia, FlixBus France and FlixBus Nordics. All in all, the company has gone from an intercity bus start-up to Europe’s leading bus provider, and offers routes to over 1,200 destinations in over 20 countries.

FlixBus currently offers connections throughout the southwest, including Los Angeles, Las Vegas, San Diego, Tucson and Phoenix, and plans to add more routes throughout the year. Like in Europe, FlixBus focuses on marketing, scheduling and booking operations, and works with regional, medium-sized bus companies.


1036 customer reviews for FlixBus

Rating in the United States
1.7
 68
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Rating international
 968
5 Stars
4 Stars
3 Stars
2 Stars
1 Star


Latest customer review in the US


, 11/25/2019   
Never ever take the Flixbus ... very unprofessional. They cancel their s ... Never ever take the Flixbus ... very unprofessional. They cancel their services too often and ask you to take the next bus in 2 hours. A lot of times they dont start on time. Though their policy says they will reimburse any other bus fare if they cancel the actual trip, they come up with their own versions not to do. In addition, you cannot call the customer care about these ... they only respond by email and turn around times are pathetic .. almost 2-3 weeks for each response. A lot of times the bus cancellations are not told and customer care doesn't pickup. The buses also widely vary in cleanliness, facilities (lots of times no power sockets, wifi, restroom not working etc) and comfort (smells bad and seats are not good). Couple of times it smelled filthy all through the trip. And drivers dont answer your questions. If you are fine with reaching your destination anytime (not according to schedule) and in any bus and its condition but cheap ... you should definitely consider. If not, please consider other buses. I wanted to give a zero star but I could not do so.




Special Offers: Current Discounts and Coupons from FlixBus

Travel Tips: Take advantage of special rates and early bird promotions! Children under 15 may travel at reduced rates, and keep in mind that if you want to bring your bike, $10.99 will be charged. One large piece of luggage is free, and another will be accepted for an additional charge of $10.

Find special offers and current FlixBus Promo Codes here.



FlixBus Timetables

The FlixBus timetables are mainly determined by the frequency of a given route. The timetables are also created so that there are as many transfer options as possible available. Even if there is no direct connection between two stops, travelers can still reach their destination.



Popular Connections

Popular European Connections

It's no surprise that the FlixBus routes which connect two major cities are particularly popular. These include, for example, the Los Angeles – San Diego and Phoenix – Las Vegas connections. Routes such as these are frequented by passengers for city tourism, shopping trips or simply visiting friends and relatives.



Popular National Connections from FlixBus

Popular International Connections from FlixBus



Service and Comfort

The FlixBus fleet of buses is perfectly adapted to the requirements of modern travelers. As a rule, enough sockets are available – sometimes even at each double seat. The company also offers free Wi-Fi to keep passengers entertained during long bus trips. Even appetites are tended to with snacks and drinks being available for purchase at reasonable prices on board. Should there be a delay, FlixBus will always provide up-to-date information about estimated arrival and departure times on its homepage.

More information about the bus amenities and services of the bus provider FlixBus

free:
  • WiFi on Board
  • Restrooms
  • Power Plugs
  • Air-conditioning
  • Extra legroom
  • Compartments for hand-luggage
  • Luggage transportation
  • Delay message via SMS
extra charges:
  • Drinks
  • Snacks
  • Bike storage
  • Bulky luggage transportation



Rent FlixBus

In Europe, FlixBus also offers larger groups the possibility to rent a bus.This is an ideal option for school trips or larger outings within Europe, allowing for greater flexibility at a favorable price.

Here you can receive a non-binding offer for group travel: Rent FlixBus



The History of FlixBus

The History of FlixBus

The company, now known as FlixBus, was founded in 2011 under the name GoBus in Munich, Germany. The operator took on its final name in early 2013 and, because of the long-distance bus liberalization, launched four daily connections in southern Germany in February of the same year.

Due to the high demand for a cheap travel alternative, the FlixBus network was able to quickly expand its stops and routes. By January 2015, FlixBus and its largest German competitor, MeinFernbus, announced their intention to merge. Initially, the companies operated under the brand “MeinFernbus FlixBus,” but in May 2016, they opted to use the easier to understand name “FlixBus.” In terms of the design of the buses, it was decided to use the signature green coloring of MeinFernbus to emphasize the ecological aspect of long-distance bus travel.

In the following months and years, FlixBus continued to grow. This is partly due to the development of new international markets as well as the acquisition of numerous competitors. In 2016, FlixBus took over all continental connections of the British bus company, megabus. That same year Postbus, an association of Deutsche Post and the automobile club ADAC was also taken over. With the founding of FlixTrain GmbH, Flixbus decided to try its hand at the rail market by distributing tickets for the German long-distance train startup Locomore as well as the Austrian WESTbahn.

Today, Flixbus is present in more than 20 European countries, employs over 1000 people and welcomes around 40 million passengers a year – and the number is still growing.

In 2018, FlixBus looked beyond Europe, and made its first overseas expansion when a small team set up an office in Los Angeles. By May that year, the company opened its first routes throughout the southwestern region of the country, and plans to continue to expand its network throughout the USA.



Contact FlixBus

For questions or feedback, passengers can use the contact form on the provider's website. The FlixBus Hotline can be reached at (855) 626-8585. It is available 24 hours a day, seven days a week.



1/7

Rating for FlixBus in the USA

, 11/25/2019   
Never ever take the Flixbus ... very unprofessional. They cancel their services too often and ask you to take the next bus in 2 hours. A lot of times they dont start on time. Though their policy says ... Never ever take the Flixbus ... very unprofessional. They cancel their services too often and ask you to take the next bus in 2 hours. A lot of times they dont start on time. Though their policy says they will reimburse any other bus fare if they cancel the actual trip, they come up with their own versions not to do. In addition, you cannot call the customer care about these ... they only respond by email and turn around times are pathetic .. almost 2-3 weeks for each response. A lot of times the bus cancellations are not told and customer care doesn't pickup. The buses also widely vary in cleanliness, facilities (lots of times no power sockets, wifi, restroom not working etc) and comfort (smells bad and seats are not good). Couple of times it smelled filthy all through the trip. And drivers dont answer your questions. If you are fine with reaching your destination anytime (not according to schedule) and in any bus and its condition but cheap ... you should definitely consider. If not, please consider other buses. I wanted to give a zero star but I could not do so.


, 11/23/2019   
I made reservations for my daughter to depart from UCLA to arrive in San Diego.Flixbus changed her departure location to somewhere in downtown Los Angeles without asking my permission. Then when I go ... I made reservations for my daughter to depart from UCLA to arrive in San Diego.Flixbus changed her departure location to somewhere in downtown Los Angeles without asking my permission. Then when I go to cancel this erroneous booking they only refunded $9.99. What a ripoff! Nobody answers their phones. Their customer service is terrible! They have much improvement to make in the area of customer service.


, 11/22/2019   
Bus delay seems to their business as usual. What really pissed me off was what happened yesterday: the bus did not arrive and I was there waiting for an hour. The should arriving bus simply disappeare ... Bus delay seems to their business as usual. What really pissed me off was what happened yesterday: the bus did not arrive and I was there waiting for an hour. The should arriving bus simply disappeared in the thin air such that I had to buy a ticket from DB so I could arrive home.


, 11/21/2019               
The ride to my destination was comfortable and pleasant. I really enjoyed the entire trip. Only one thing I didn't like was there was nowhere to sit or to be protected from inclement weather.
Peyton Chappell , 12/5/2019
There is no customer service. Not rven a phone number.


, 11/16/2019           
Cheap, but often delayed. I'm in a bus from Boston to New York. We should have been there 45 minutes ago. Instead, we are still "on the way", that means +3O minutes, while I missed about 6 trains to S ... Cheap, but often delayed. I'm in a bus from Boston to New York. We should have been there 45 minutes ago. Instead, we are still "on the way", that means +3O minutes, while I missed about 6 trains to Stamford. Great.


, 11/14/2019   
Just read that flixbus has trips between norman and tulsa ok. Thought it would be an option for Tulsa college students to commute daily to Univ. of Ok. in Norman and save a ton of money but schedule i ... Just read that flixbus has trips between norman and tulsa ok. Thought it would be an option for Tulsa college students to commute daily to Univ. of Ok. in Norman and save a ton of money but schedule is frankly ass backwards. Need an early morning bus from Tulsa to norman.
CheckMyBus-Team, 11/15/2019
Dear Lou,

Thank you for your message. On what day would you like to travel? Unfortunately, there don’t seem to be any direct bus connections available in the morning as they primarily trav ...
Dear Lou,

Thank you for your message. On what day would you like to travel? Unfortunately, there don’t seem to be any direct bus connections available in the morning as they primarily travel at 4:10 PM and 9:50 PM at this time. However, the schedules can vary from day to day so there might be an earlier route available at another time. If you have any further questions, then please feel free to get in touch with us again.

Best regards,
Your CheckMyBus Support


, 11/1/2019                   


, 10/25/2019   
Booking 1060086613 when I travel from Phoenix Arizona to Las Vegas On October 24 the bus do one stop over in the middle of the route at Foodmart gas station for 15 minutes, he announces varply as ... Booking 1060086613 when I travel from Phoenix Arizona to Las Vegas On October 24 the bus do one stop over in the middle of the route at Foodmart gas station for 15 minutes, he announces varply as PA not working as many people do, I decide to came out, reset a while as felt light dwsy and use the toilet,that's it... by the time I get out of the store "Surprise" the bus start to move I run behined him on the parking lot but I am not sure he ables to see me from back mirror and bus gone... first thing come to my mind.. my laptop bag all my business documents in and other devices oh my luggage too which was in cargo compartment.... can't explain my frustration... moving forward between shock moments try to think what to do I called my husband who is waiting for me at las Vegas he advices to call Costumer Service and explain the situation, and this is what they say: Mrs hasna the only way you can pick up your luggage is arriving at las Vegas if you have a friend. To wait for the bus and collect your staff. My husband can do one thing either come to pick me up from point away 165 miles from LV or he can wait for the bus to collect my staff becouse how important my electronic devices and my documents I decide that my hasbend shall wait for the bus and collect my staff. Customers service he said bus has 2 more stops before finel destination first stop is in kingman and that was impossible kingman was away one hour bus will stay as procedure 15 minutes or at Henderson at 5:35 to drop off passengers this was best point to make my husband collect my staff was at Henderson and I will find the way to arrive to las Vegas, my husband was waiting the bus from 5:05 pm till 5:45 which bus does not show at Henderson drop off point I was keeping contact with customer service who said bus will stop soon at Henderson in this moment my ride drop off me at Henderson at drop off location and i met my husband who said bus till now doesn't show I call again CC and they found
dan, 11/7/2019
the moral of the story is don't be late. But the driver should have counted passengers with only 1 stop but some drivers do not spell very well or count


, 10/18/2019               
Very nice service


, 10/16/2019   
I recently booked a trip from Boston to New York through Flixbus. I was happy to see that the fares were reasonable and it seemed like there were amenities on the bus such as wifi and power outlets. I ... I recently booked a trip from Boston to New York through Flixbus. I was happy to see that the fares were reasonable and it seemed like there were amenities on the bus such as wifi and power outlets. I chose to get picked up from Tufts, a more convenient location to my home. I got on the bus to find it was completely full after our second pick up location in Boston and the power outlets at my seat were not working. The trip also took 3 extra hours than expected, so make sure you plan accordingly. It was also a long weekend so I was expecting some traffic, just keep this in mind. When going home I got on the bus in New York, it was not full so I was able to move to an empty row. Both busses had bathrooms, but about two hours into this bus ride the bathroom door was jammed and wouldn’t open the rest of the trip. This was also about a 6-hour bus ride when the estimate online was 4 hours and 45 minutes back to Tufts. When arriving in Boston the bus driver announced Boston was his last stop. I asked the driver if he was stopping in Medford and he replied “no”. I asked if there was another bus to Medford because that’s the ticket I purchased. Again he replied saying “this is the only stop they gave me” and I exited the bus. There were about 5 other passengers, to my knowledge, that also bought tickets to Medford and were asked to leave the bus and find their own way back. Overall, the bus got me to and from New York as I needed, but the power outlets didn’t work, the bathroom was not usable, and I was dropped off at the wrong location. I will not be booking again.

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1/7

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