FlixBus bus tickets

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FlixBus

In May 2018, German bus company, FlixBus, opened its first connections in the United States, having already established its office in Los Angeles. Famed for its signature green buses, FlixBus is committed to offering affordable, comfortable and eco-friendly alternatives to travel.

The company was founded in 2011, and is now one of the largest long-distance bus providers in Europe. FlixBus is represented by national branches, such as FlixBus Italia, FlixBus France and FlixBus Nordics. All in all, the company has gone from an intercity bus start-up to Europe’s leading bus provider, and offers routes to over 1,200 destinations in over 20 countries.

FlixBus currently offers connections throughout the southwest, including Los Angeles, Las Vegas, San Diego, Tucson and Phoenix, and plans to add more routes throughout the year. Like in Europe, FlixBus focuses on marketing, scheduling and booking operations, and works with regional, medium-sized bus companies.


633 customer reviews for FlixBus

Rating in the United States
1.9
 23
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Rating international
 610
5 Stars
4 Stars
3 Stars
2 Stars
1 Star


Latest customer review in the US


, 11/30/2018   
I received no phone call or text about the company cancelling my origina ... I received no phone call or text about the company cancelling my original bus reservation, and only found out until the day of my departure. I was out on a Los Angeles curb for over 1 hour after the bus still hadn't shown up and I searched through my emails. Turns out they put me on overnight bus on 11/26, but how could that have worked out as I wasn't going to be at the departing location until 11/27 morning? I did not have internet access while I was on holiday so couldn't had checked emails. While there waiting, I made sure to visit the Flixbus office in LA before it closed, and 2 of the reps there assured me I was fine since I had the PDF ticket downloaded on phone, and another rep said there would be a bus going to my destination of San Diego in an hour. Both of them were wrong. I also had waited on the line for their customer support for over 10 minutes with no answer. I was able to get someone on the FB page from their team who wanted me to send message on website, and the response I got was an automatic template on how to book tickets. Absurd!




Special Offers: Current Discounts and Coupons from FlixBus

Travel Tips: Take advantage of special rates and early bird promotions! Children under 15 may travel at reduced rates, and keep in mind that if you want to bring your bike, $10.99 will be charged. One large piece of luggage is free, and another will be accepted for an additional charge of $10.

Find special offers and current FlixBus Promo Codes here.



FlixBus Timetables

The FlixBus timetables are mainly determined by the frequency of a given route. The timetables are also created so that there are as many transfer options as possible available. Even if there is no direct connection between two stops, travelers can still reach their destination.



Popular Connections

Popular European Connections

It's no surprise that the FlixBus routes which connect two major cities are particularly popular. These include, for example, the Los Angeles – San Diego and Phoenix – Las Vegas connections. Routes such as these are frequented by passengers for city tourism, shopping trips or simply visiting friends and relatives.



Popular National Connections from FlixBus

Popular International Connections from FlixBus



Service and Comfort

The FlixBus fleet of buses is perfectly adapted to the requirements of modern travelers. As a rule, enough sockets are available – sometimes even at each double seat. The company also offers free Wi-Fi to keep passengers entertained during long bus trips. Even appetites are tended to with snacks and drinks being available for purchase at reasonable prices on board. Should there be a delay, FlixBus will always provide up-to-date information about estimated arrival and departure times on its homepage.

More information about the bus amenities and services of the bus provider FlixBus

free:
  • WiFi on Board
  • Restrooms
  • Power Plugs
  • Air-conditioning
  • Extra legroom
  • Compartments for hand-luggage
  • Luggage transportation
  • Delay message via SMS
  • Discount for frequent passengers / members
extra charges:
  • Drinks
  • Snacks
  • Bike storage
  • Bulky luggage transportation



Rent FlixBus

In Europe, FlixBus also offers larger groups the possibility to rent a bus.This is an ideal option for school trips or larger outings within Europe, allowing for greater flexibility at a favorable price.

Here you can receive a non-binding offer for group travel: Rent FlixBus



The History of FlixBus

The History of FlixBus

The company, now known as FlixBus, was founded in 2011 under the name GoBus in Munich, Germany. The operator took on its final name in early 2013 and, because of the long-distance bus liberalization, launched four daily connections in southern Germany in February of the same year.

Due to the high demand for a cheap travel alternative, the FlixBus network was able to quickly expand its stops and routes. By January 2015, FlixBus and its largest German competitor, MeinFernbus, announced their intention to merge. Initially, the companies operated under the brand “MeinFernbus FlixBus,” but in May 2016, they opted to use the easier to understand name “FlixBus.” In terms of the design of the buses, it was decided to use the signature green coloring of MeinFernbus to emphasize the ecological aspect of long-distance bus travel.

In the following months and years, FlixBus continued to grow. This is partly due to the development of new international markets as well as the acquisition of numerous competitors. In 2016, FlixBus took over all continental connections of the British bus company, megabus. That same year Postbus, an association of Deutsche Post and the automobile club ADAC was also taken over. With the founding of FlixTrain GmbH, Flixbus decided to try its hand at the rail market by distributing tickets for the German long-distance train startup Locomore as well as the Austrian WESTbahn.

Today, Flixbus is present in more than 20 European countries, employs over 1000 people and welcomes around 40 million passengers a year – and the number is still growing.

In 2018, FlixBus looked beyond Europe, and made its first overseas expansion when a small team set up an office in Los Angeles. By May that year, the company opened its first routes throughout the southwestern region of the country, and plans to continue to expand its network throughout the USA.



Contact FlixBus

For questions or feedback, passengers can use the contact form on the provider's website. The FlixBus Hotline can be reached at (855) 626-8585. It is available 24 hours a day, seven days a week.



1/3

Rating for FlixBus in the USA

, 11/30/2018   
I received no phone call or text about the company cancelling my original bus reservation, and only found out until the day of my departure. I was out on a Los Angeles curb for over 1 hour after the b ... I received no phone call or text about the company cancelling my original bus reservation, and only found out until the day of my departure. I was out on a Los Angeles curb for over 1 hour after the bus still hadn't shown up and I searched through my emails. Turns out they put me on overnight bus on 11/26, but how could that have worked out as I wasn't going to be at the departing location until 11/27 morning? I did not have internet access while I was on holiday so couldn't had checked emails. While there waiting, I made sure to visit the Flixbus office in LA before it closed, and 2 of the reps there assured me I was fine since I had the PDF ticket downloaded on phone, and another rep said there would be a bus going to my destination of San Diego in an hour. Both of them were wrong. I also had waited on the line for their customer support for over 10 minutes with no answer. I was able to get someone on the FB page from their team who wanted me to send message on website, and the response I got was an automatic template on how to book tickets. Absurd!


, 11/26/2018   
Yesterday, I dropped my daughter off at the La down town stop before 20 minutes from 10:05 pm. But the bus left without picking up the passengers, so she called to Flixbus customer center but they did ... Yesterday, I dropped my daughter off at the La down town stop before 20 minutes from 10:05 pm. But the bus left without picking up the passengers, so she called to Flixbus customer center but they didn’t get her call for one hour and half minutes. Thus we asked another flixbus drvier calling to customer center, she called to the center and reported the former driver’s mistake and my daughter’s ticket number. And then the driver said the problem reported to the customer center so you can tell it and request on board to the next bus(m driver (11:30). So we waited for the next bus but the driver refused on board because she didn’t have a ticket of 11:30. Finally she was left with other passenger at LA DOWN TOWN at 11:30 pm. The former driver did mistake, the customer center didn’t get her call for one hour and half minutes and the later driver didn’t have no blood or tears.


, 11/19/2018   
Totally avoid. Yes, it is a cheap solution to travel around, but be very cautious. We were left behind in the middle of the route (at the temporary stop) while traveling to Paris. Called the custom ... Totally avoid. Yes, it is a cheap solution to travel around, but be very cautious. We were left behind in the middle of the route (at the temporary stop) while traveling to Paris. Called the customer center immediately but they said there was no way to contact the driver, or any other driver!! Also that there were no other routes on that day, and that we had to find an alternative solution! Easy to say, but in the middle of the highway there is no "alternative" solution. Luckily enough, another bus stopped there also (2 hours later) and we were able to reach Paris. In the meantime, we called the helpdesk again to ask them to communicate with the final station so at least our luggage would be hold by someone until we got there. But that was too much, right? Our luggage was lost, never to be found. And all we get is a "sorry for your bad luck". Be careful people, these guys are not professionals.


, 10/28/2018   
Absolutely appalling service. Will never use again. Customer care is non-existent and they do not reply to queries. Ticketing information is totally misleading.


, 10/10/2018       
just want to know. Do you carry wheelchair or Desable…..
CheckMyBus-Team, 10/11/2018
Dear Ianh,

Thank you for your message. CheckMyBus can only carry wheelchairs that are compliant with the rules of ADA and current legal safety requirements. Generally, you should call cust ...
Dear Ianh,

Thank you for your message. CheckMyBus can only carry wheelchairs that are compliant with the rules of ADA and current legal safety requirements. Generally, you should call customer service 48 hours prior to your trip so that the bus driver can prepare everything for you. If you require any other kind of service, such as walking aids or transport for your wheelchair, we suggest letting the customer service know before hand to be safe. If you have any further questions, please feel free to get in touch with us again.

Best regards,
Your CheckMyBus Support


, 9/27/2018   
Won't let me unsub to their stupid Email service! Never agreed to it in the first place! Seeing all the other negative reviews online makes me think that this might be there only way to atract custome ... Won't let me unsub to their stupid Email service! Never agreed to it in the first place! Seeing all the other negative reviews online makes me think that this might be there only way to atract customers in the first place, pathetic!


, 9/16/2018   
Customer service gives you zero help
Jeff Giroux, 10/15/2018
Customer Service was extremely helpful and patient for me. As a first-timer I had a zillion questions and they answered every one. Definitely a plus.


, 9/14/2018   
Hey guys, you kept us waiting for 1 and a half hours late at night in San Diego. After calling numerous times we finally were told that the bus was canceled and that nothing was going to be done to ge ... Hey guys, you kept us waiting for 1 and a half hours late at night in San Diego. After calling numerous times we finally were told that the bus was canceled and that nothing was going to be done to get us to Los Angeles. Passengers ended up having to go by a 2 hour uber ride to get there and not miss a flight. Really really disappointing. Customer service did nothing to help. I now have a sore throat and can't talk due to waiting out in the cold at night for almost 2 hours.


, 8/30/2018                   
Been using Flixbus in Europe and US and never had any bad experience. Buses we're so far always on time or at most 20 mins delayed (most of the time I started at the first station tho). The ticket pri ... Been using Flixbus in Europe and US and never had any bad experience. Buses we're so far always on time or at most 20 mins delayed (most of the time I started at the first station tho). The ticket prices are lower than all the competition. All in all definitely recommended.


, 8/30/2018   
DO NOT USE FLIXBUS. Stood at the Slovenia station, watched our bus drive through the terminal, did not stop, kept going and drove away. Phone calls go to a line that is "not in service" and their c ... DO NOT USE FLIXBUS. Stood at the Slovenia station, watched our bus drive through the terminal, did not stop, kept going and drove away. Phone calls go to a line that is "not in service" and their contact form is pointless - I submitted 3 times and no reply. DO NOT USE FLIXBUS. They would be getting 0 stars if it was an option. Heed all these warnings, lets make this company go out of business. DO NOT USE FLIXBUS.

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1/3

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