Reviews and Ratings for Intercape

Share your experience with Intercape
The Best Deals Save up to 70%
The Most Choices Millions of routes worldwide
Easy and Transparent Compare offers with 1 click
Intercape
Find out about the experiences of other customers who have traveled with Intercape or submit your own rating for Intercape.

340 customer reviews for Intercape

(340 Ratings)
out of 5
5 Stars
14 %
4 Stars
4 %
3 Stars
13 %
2 Stars
15 %
1 Star
54 %
Vuyo, 6/19/2026
I want to give a shoutout to Leon our buss driver, bus number 252. From the moment I boarded, this driver made the whole journey better. He’s warm, patient, and genuinely helpful — always greeting pas ... I want to give a shoutout to Leon our buss driver, bus number 252. From the moment I boarded, this driver made the whole journey better. He’s warm, patient, and genuinely helpful — always greeting passengers with a smile and going the extra mile to make sure everyone feels safe and comfortable. The kind of driver who turns a bus ride into a pleasant experience. Thank you! Intercape please throw an incentive on his way to keep up the good work, he deserves it.

Vuyo on 06/18/2026 travelled from Pretoria - Paarl and recommends Intercape 👍

Bongani Mbixane , 5/30/2026

All well except being late and arriving an hour and fifteen minutes in Durban

Bongani Mbixane on 05/29/2026 travelled from Qumbu - Durban and recommends Intercape 👍

Mona, 5/15/2026
The first bus was late and it broke down along the way. We had to drive from Upington to Pretoria with no aircon the one in the roof had to be opened and that strong wind was blowing on my head the wh ... The first bus was late and it broke down along the way. We had to drive from Upington to Pretoria with no aircon the one in the roof had to be opened and that strong wind was blowing on my head the whole trip. On both trips drivers rushed us on our so called breaks although we sat for 10+ hours without any stop while toilets were smelly and extremely dirty. Bus was extremely full and we had to beg for the aircon to be switched on for some form of ventilation. The treatment was inhumane.

Mona on 05/15/2026 travelled from Pretoria - Upington and does not recommends Intercape 👎

Gretha van Tonder, 5/3/2026
Very cramped and uncomfortable. The bus driver did not speak English when addressing the bus I could not understand a word. Our bus also was over 2 hours late reaching Heidelberg even though the bus l ... Very cramped and uncomfortable. The bus driver did not speak English when addressing the bus I could not understand a word. Our bus also was over 2 hours late reaching Heidelberg even though the bus left on time from East London.

Gretha van Tonder on 05/03/2026 travelled from East London - Heidelberg (ZA) and does not recommends Intercape 👎

Magau mukondeleli , 4/8/2026

The service was very good and I arrived on time

Magau mukondeleli on 04/06/2026 travelled from Johannesburg - Vryburg and recommends Intercape 👍

Nicci Horner, 4/2/2026

Why do we have to virtually smother in carbon dioxide and overheat and have to ask for aircon???

Nicci Horner on 04/02/2026 travelled from Johannesburg - Port Elizabeth and does not recommends Intercape 👎

Sivuyile, 3/28/2026

Good service and extra care drivers

Sivuyile on 03/28/2026 travelled from Pinetown - East London and recommends Intercape 👍

Portia Ncube, 3/22/2026

For a first timer using the route I wasn't entirely happy especially when I was shouted at for the luggage ticket. I expected to be told nicely they needed it for their office but eish

Portia Ncube on 03/20/2026 travelled from Windhoek - Johannesburg and does not recommends Intercape 👎

Storm Naidoo, 3/8/2026

I never travelled on Intercape, I travelled wither Citliner Plus.

Storm Naidoo on 03/06/2026 travelled from Durban - Midrand and does not recommends Intercape 👎

John Stewart, 3/3/2026
The bus smelt of urine and sweat. The toilet smelled unclean, there was no air freshener, it looked terrible. Fortunately, I booked a one-way ticket and am seeking an alternative way of returning ... The bus smelt of urine and sweat. The toilet smelled unclean, there was no air freshener, it looked terrible. Fortunately, I booked a one-way ticket and am seeking an alternative way of returning to Johannesburg from Mookapong

John Stewart on 02/26/2026 travelled from Johannesburg - Mookgophong and does not recommends Intercape 👎

Your e-mail address will not be published. Fields marked with asterisk are required. *

Thank you for your comment. Your answer is awaiting approval.

Rate Intercape now!

Please note: The purpose of the following reviews is to share your experience with Intercape so that other users can benefit from it in their choice. Please be fair and polite and follow the rules of netiquette.

If you are looking for information on timetables, prices and rides, we recommend using our search engine. For inquiries related to problems with the ticket purchase or your trip, we advise you to contact Intercape directly. CheckMyBus is in fact not responsible for any shortcomings on the part of the company.

CheckMyBus › Coach-Providers › Intercape › Reviews

The CheckMyBus App

Free Download

App Store
CheckMyBus App
Close
GPDR CheckMyBus shield

We value your privacy!

To

show

you

the

best

bus

offers,

we

and

our

partners

use

technical,

analytical,

and

marketing

cookies

to

personalize

the

ads.

We

remember

your

anonymized

details

to

provide

a

personalized

experience.