Find out about the experiences of other customers who have traveled with Intercape or submit your own rating for Intercape.
330
customer reviews for Intercape
(330 Ratings)
out of 5
5 Stars
14 %
4 Stars
4 %
3 Stars
12 %
2 Stars
15 %
1 Star
55 %
Reabetswe Mtheto, 2/3/2026
Excellent service 👏
Reabetswe Mtheto on 02/02/2026 travelled from
Kimberley - Midrandand recommends Intercape 👍
luyanda Somakahle, 1/26/2026
That day Intercape surprises me on everything all was good 😊
luyanda Somakahle on 01/04/2026 travelled from
Kokstad - Cape Townand recommends Intercape 👍
Sanele , 1/16/2026
It was a nice 👌 trip and all driver of intercape they are so friendly and lovely
Sanele on 01/16/2026 travelled from
Ladysmith - Pretoriaand recommends Intercape 👍
Mari Berner, 1/12/2026
The bus drivers were extremely rude. They also used the bus's toilet, without closing the door, and also not putting the toilet seat up, so the toilet seat was wet. Because the bus only stopped 3 ti ...
The bus drivers were extremely rude. They also used the bus's toilet, without closing the door, and also not putting the toilet seat up, so the toilet seat was wet. Because the bus only stopped 3 times for the 18-hour trip from Potchefstroom to Cape Town, we had to use the bus's toilet, that was not clean at all. There was also a very rude passenger who was on the complaint line for hours in the early hours of the morning, complaining about the bus not stopping enough for passenger to climb out, keeping everyone awake. Beaufort-West was the last stop, until we reached Cape Town, I also feel that the bus could have stopped one more time. The experience was not a good one.
Mari Berner on 12/26/2025 travelled from
Potchefstroom - Cape Townand does not recommends Intercape 👎
Thobela, 1/7/2026
The Intercape is not treating clients fairly, we pay for Intercape and it's always expensive than other coaches but we book it because it's comfortable, however when you get to the station you don't g ...
The Intercape is not treating clients fairly, we pay for Intercape and it's always expensive than other coaches but we book it because it's comfortable, however when you get to the station you don't get what you booked for, they claim that they work with Big Sky and Intercity but the bus I got was a normal bus that is not listed for the long distance travel, I have never seen it on the booking list, it was something tours. I don't even remember it's name. When you complain Intercape just tells you that they sent an sms an hour before your departure,that you may get a different bus. When are you suppose to cancel their booking and book another coach?. They no longer care for clients at all.
Thobela on 12/26/2025 travelled from
Pretoria - Durbanand does not recommends Intercape 👎
Donovan, 1/5/2026
I was travelling from Jhb to Newcastle and really needed water so tried to get off in Standerton, but both drivers shouted at me. Those guys where so Rude to me and then they still say how they will l ...
I was travelling from Jhb to Newcastle and really needed water so tried to get off in Standerton, but both drivers shouted at me. Those guys where so Rude to me and then they still say how they will leave if you late.. First time experience this shit service I've been using intercape bus service.
This bus is the most convenient bus company. I really recommend it for holiday travel or business trips... it's always on time, and the drivers follow the road rules, making sure the passengers have a ...
This bus is the most convenient bus company. I really recommend it for holiday travel or business trips... it's always on time, and the drivers follow the road rules, making sure the passengers have a safe travel experience.
Driver of bus no. 8103 that left Park Station just before 19h00 deserves flowers, please give him his flowers.. Great service from the start till the finish, very accommodating, very friendly, very co ...
Driver of bus no. 8103 that left Park Station just before 19h00 deserves flowers, please give him his flowers.. Great service from the start till the finish, very accommodating, very friendly, very complimentary, a good driver as well, danko means thank you.
The traveller was my 15 year old son, from check, signing of the form-for an underage traveller, wow what a friendly driver of Bus service 717, uBaba with morals, very respectful, with Christian moral ...
The traveller was my 15 year old son, from check, signing of the form-for an underage traveller, wow what a friendly driver of Bus service 717, uBaba with morals, very respectful, with Christian morals, service with the smile..
And even concerned if did i arrange with someone that is gonna pick the boy.. and the safety of travelling bags from station.. what an experience..
But the Mthatha Station Staff are the most pathetic people, that i will never ever recommend anyone to use your service to that route.. Im still recovering to that...
First time traveling with Big Sky and was pleasantly surprised. Excellent service, great drivers and all together a great experience.
Jacobus Kitching on 12/29/2025 travelled from
Robertson - Port Elizabethand recommends Intercape 👍
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The purpose of the following reviews is to share your experience with Intercape so that other users can benefit from it in their choice. Please be fair and polite and follow the rules of netiquette.
If you are looking for information on timetables, prices and rides, we recommend using our search engine. For inquiries related to problems with the ticket purchase or your trip, we advise you to contact Intercape directly. CheckMyBus is in fact not responsible for any shortcomings on the part of the company.
