Reviews and Ratings for Intercape

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336 customer reviews for Intercape

(336 Ratings)
out of 5
5 Stars
15 %
4 Stars
4 %
3 Stars
12 %
2 Stars
15 %
1 Star
54 %
Magau mukondeleli , 4/8/2026

The service was very good and I arrived on time

Magau mukondeleli on 04/06/2026 travelled from Johannesburg - Vryburg and recommends Intercape 👍

Nicci Horner, 4/2/2026

Why do we have to virtually smother in carbon dioxide and overheat and have to ask for aircon???

Nicci Horner on 04/02/2026 travelled from Johannesburg - Port Elizabeth and does not recommends Intercape 👎

Sivuyile, 3/28/2026

Good service and extra care drivers

Sivuyile on 03/28/2026 travelled from Pinetown - East London and recommends Intercape 👍

Portia Ncube, 3/22/2026

For a first timer using the route I wasn't entirely happy especially when I was shouted at for the luggage ticket. I expected to be told nicely they needed it for their office but eish

Portia Ncube on 03/20/2026 travelled from Windhoek - Johannesburg and does not recommends Intercape 👎

Storm Naidoo, 3/8/2026

I never travelled on Intercape, I travelled wither Citliner Plus.

Storm Naidoo on 03/06/2026 travelled from Durban - Midrand and does not recommends Intercape 👎

John Stewart, 3/3/2026
The bus smelt of urine and sweat. The toilet smelled unclean, there was no air freshener, it looked terrible. Fortunately, I booked a one-way ticket and am seeking an alternative way of returning ... The bus smelt of urine and sweat. The toilet smelled unclean, there was no air freshener, it looked terrible. Fortunately, I booked a one-way ticket and am seeking an alternative way of returning to Johannesburg from Mookapong

John Stewart on 02/26/2026 travelled from Johannesburg - Mookgophong and does not recommends Intercape 👎

Reabetswe Mtheto, 2/3/2026

Excellent service 👏

Reabetswe Mtheto on 02/02/2026 travelled from Kimberley - Midrand and recommends Intercape 👍

luyanda Somakahle, 1/26/2026

That day Intercape surprises me on everything all was good 😊

luyanda Somakahle on 01/04/2026 travelled from Kokstad - Cape Town and recommends Intercape 👍

Sanele , 1/16/2026

It was a nice 👌 trip and all driver of intercape they are so friendly and lovely

Sanele on 01/16/2026 travelled from Ladysmith - Pretoria and recommends Intercape 👍

Mari Berner, 1/12/2026
The bus drivers were extremely rude. They also used the bus's toilet, without closing the door, and also not putting the toilet seat up, so the toilet seat was wet. Because the bus only stopped 3 ti ... The bus drivers were extremely rude. They also used the bus's toilet, without closing the door, and also not putting the toilet seat up, so the toilet seat was wet. Because the bus only stopped 3 times for the 18-hour trip from Potchefstroom to Cape Town, we had to use the bus's toilet, that was not clean at all. There was also a very rude passenger who was on the complaint line for hours in the early hours of the morning, complaining about the bus not stopping enough for passenger to climb out, keeping everyone awake. Beaufort-West was the last stop, until we reached Cape Town, I also feel that the bus could have stopped one more time. The experience was not a good one.

Mari Berner on 12/26/2025 travelled from Potchefstroom - Cape Town and does not recommends Intercape 👎

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If you are looking for information on timetables, prices and rides, we recommend using our search engine. For inquiries related to problems with the ticket purchase or your trip, we advise you to contact Intercape directly. CheckMyBus is in fact not responsible for any shortcomings on the part of the company.

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