Reviews and Ratings for Sanwa Express

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Sanwa Express
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55 customer reviews for Sanwa Express

(48 Ratings)
out of 5
5 Stars
2 %
4 Stars
2 %
3 Stars
4 %
2 Stars
10 %
1 Star
81 %
(7 Ratings)
out of 5
5 Stars
14 %
4 Stars
0 %
3 Stars
14 %
2 Stars
29 %
1 Star
43 %
Cheng Jui Kia, 3/30/2026
The bus left earlier than scheduled. Driver did not take initiative to call out the passengers name who are supposed to board the bus. The bus counter at the terminal is opened but nobody is there. We ... The bus left earlier than scheduled. Driver did not take initiative to call out the passengers name who are supposed to board the bus. The bus counter at the terminal is opened but nobody is there. We had nobody to inform when the bus left us. We had to buy another two tickets to reach our destination. Terrible bus service from Sanwa Express.

Cheng Jui Kia on 03/27/2026 travelled from Kuala Rompin - Kuala Lumpur and does not recommends Sanwa Express 👎

Helen, 3/25/2026

Terrible driver, keep stopping the bus without reasons, call someone while driving, smoking in the bus that cause bad ventilation and people keep coughing. The bus plate no is JYJ 7773.

Helen on 03/25/2026 travelled from Mersing - Kuala Lumpur and does not recommends Sanwa Express 👎

iza, 2/7/2026
No bus VDP 6513..Batu pahat-kuantan,4.35/4.40 petang pemandu masih isap rokok dlm bus..Kami masuk dgn senyum n salam..pemandu balas dgn muka yg sangat sombong..beberapa kali pemandu ada isap rokok..pe ... No bus VDP 6513..Batu pahat-kuantan,4.35/4.40 petang pemandu masih isap rokok dlm bus..Kami masuk dgn senyum n salam..pemandu balas dgn muka yg sangat sombong..beberapa kali pemandu ada isap rokok..pemandu bawak bus dgn sgt laju dan tidak wajar..pemandu ada tegur penumpang depan dgn sagat kasar..sehingga dengar beberapa orang dlm bus..seperti ingin memalukan...sy dh mengunnakn perhikmatan sanwa 3 tahun,ini kami pertama sy berjumpa seperti pemandu seperti ini..mungkin silap pihak kami kerana tidak merakam sebagai ukti...harap pihak sanwa boleh amk kira komen ini utk kepentingan syarikat sanwa..terima kasih..

iza on 02/07/2026 travelled from Batu Pahat - Kuantan and does not recommends Sanwa Express 👎

mon, 11/22/2025
tak pernah pernah aku naik bas dari TBS nak gi ke utara gi pick up gombak dengan jalan duta lepaa tu. 1 JAM 30 MINIT SEMATA NAK PICKUP ORANG JE GINI GAYA BAIK TAKYAH NAIK KAT TBS DULU. DAH TAU TBS LAG ... tak pernah pernah aku naik bas dari TBS nak gi ke utara gi pick up gombak dengan jalan duta lepaa tu. 1 JAM 30 MINIT SEMATA NAK PICKUP ORANG JE GINI GAYA BAIK TAKYAH NAIK KAT TBS DULU. DAH TAU TBS LAGI DEKAT NAK KE UTARA KENAPA ROUTE GI PICKUP KE GOMBAK, ORANG NAIK GOMBAK PERGI KE GOMBAK DULU APA PUNYA ROUTE DENGAN TIMING TAK MASUK AKAL NI. BAZIR MASA BAZIR TENAGA.

mon on 11/22/2025 travelled from Kuala Selangor - Ipoh and does not recommends Sanwa Express 👎

M, 10/20/2025

Macam bebal yang jaga kaunter. Dah lah bas lambat lepastu bila tanya buat sombong and kurang ajar. Tak membantu langsung.

M on 10/20/2025 travelled from Muadzam Shah - Kuala Lumpur and does not recommends Sanwa Express 👎

Taman Saga, 9/16/2025

Pelaq betul!!!!!!!! Tiket Pukul 12 tengah , kita sampai stesen 12.15, sampai la ni pukul 2.10 belum sampai lagi, pelak punya bas!!!!!

Taman Saga on 09/16/2025 travelled from Changlun - Kuala Lumpur and does not recommends Sanwa Express 👎

qaisara, 5/9/2025

bengap

qaisara on 05/09/2025 travelled from Batu Pahat - Malacca and does not recommends Sanwa Express 👎

Wenpin, 4/6/2025

The aircon cover cannot use

Wenpin on 04/06/2025 travelled from Segamat - Johor Bahru and does not recommends Sanwa Express 👎

Tan, 4/3/2025
The worst bus service ever..delayed for more than few hours..i wait from 8.30pm till now 10.30pm still not arrived yet..so lousy..totally not recommended this bus...The worst service ever..this will ... The worst bus service ever..delayed for more than few hours..i wait from 8.30pm till now 10.30pm still not arrived yet..so lousy..totally not recommended this bus...The worst service ever..this will be my last trip using this bus..

Tan on 04/03/2025 travelled from Kuala Lumpur - Mersing and does not recommends Sanwa Express 👎

lee, 3/16/2025

staff kurang ajar , kalau delay kemain lama , kalau cepat , cepat sgt sampai tk nk tunggu penumpang lain .

lee on 03/16/2025 travelled from Segamat - Muadzam Shah and does not recommends Sanwa Express 👎

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If you are looking for information on timetables, prices and rides, we recommend using our search engine. For inquiries related to problems with the ticket purchase or your trip, we advise you to contact Sanwa Express directly. CheckMyBus is in fact not responsible for any shortcomings on the part of the company.

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