Reviews and Ratings for City Express

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City Express
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24 customer reviews for City Express

(19 Ratings)
out of 5
5 Stars
0 %
4 Stars
0 %
3 Stars
16 %
2 Stars
32 %
1 Star
53 %
(5 Ratings)
out of 5
5 Stars
0 %
4 Stars
40 %
3 Stars
0 %
2 Stars
20 %
1 Star
40 %
Lidya, 2/8/2026

Dah lah bas buruk dan selalu sampai lambat..naik bas ni ingat nak sampai cepat tapi sama jer kalau ambek bas lain..lagi selesa

Lidya on 02/08/2026 travelled from Johor Bahru - Malacca and does not recommends City Express 👎

Ahmad hadi haikal, 1/14/2026

bas saya dapat 9.30 . tapi saya sampai 9.30 . bas dah gerak awal sebelum 9.30 kemudian ticket saya burn macam tu je .

Ahmad hadi haikal on 01/14/2026 travelled from Klang - Malacca and does not recommends City Express 👎

Fadly riza, 1/11/2026
DRIVER TIDO KE APA. DRIVER LELAKI MELAYU, LAMBAT SAMPAI. PATUT PUKUL 8.30 BERTOLAK, NI SAMPAI PUKUL 9.30. DAH LA BERBUAL GUNA HANDPHONE SAMBUL MEMANDU, MANA KO SENTRASI SEMASA MEMANDU, CAKAP KUAT MENG ... DRIVER TIDO KE APA. DRIVER LELAKI MELAYU, LAMBAT SAMPAI. PATUT PUKUL 8.30 BERTOLAK, NI SAMPAI PUKUL 9.30. DAH LA BERBUAL GUNA HANDPHONE SAMBUL MEMANDU, MANA KO SENTRASI SEMASA MEMANDU, CAKAP KUAT MENGGANGGU PENUMPANG, MARAH2 PENUMPANG BAWAK MAKANAN. JPJ TOLONG SENARAI HITAM PEMANDU.

Fadly riza on 12/29/2025 travelled from Kuala Lumpur - Kulai and does not recommends City Express 👎

Steven , 1/9/2026

Rude driver. Unfriendly driver. The air conditioning is poor quality. Hot and humid inside the bus. Can't sleep peacefully.

Steven on 01/09/2026 travelled from Kuala Lumpur - Kulai and does not recommends City Express 👎

Steven tan, 12/29/2025

Bus pukul 3 dari larkin ke kl lewat 1.5jam masih belum sampai

Steven tan on 12/29/2025 travelled from Johor Bahru - Kuala Lumpur and does not recommends City Express 👎

Rachel, 12/27/2025

My ticket was scheduled for 4:30 PM, but by 6:00 PM there was still no arrival. This is a waste of my time and unacceptable.

Rachel on 12/27/2025 travelled from Johor Bahru - Klang and does not recommends City Express 👎

Cho Keen Seng, 12/5/2025

1)I would like to advise all on this City Expressway this bus was terrible,change the bus from high end to low end 2) Early inform the bus driver to stop at any place for toilet also non stop at all

Cho Keen Seng on 12/06/2025 travelled from Singapore - Kuala Lumpur and does not recommends City Express 👎

Bella, 11/17/2025
Very tight space in ur foot area. the seat also not comfortable for a long ride n travel. the car seat so stiff n hard. no pit stop at RNR at all. have to hold if u want to pee or popo till reach the ... Very tight space in ur foot area. the seat also not comfortable for a long ride n travel. the car seat so stiff n hard. no pit stop at RNR at all. have to hold if u want to pee or popo till reach the destination.

Bella on 11/18/2025 travelled from Johor Bahru - Kuala Lumpur and does not recommends City Express 👎

ann, 9/13/2025
BMW 3598, the delayed was more than 2 hours without any updates or apologies. we were left hanging without news from the driver or the city express staff. the hotline was no use when things like this ... BMW 3598, the delayed was more than 2 hours without any updates or apologies. we were left hanging without news from the driver or the city express staff. the hotline was no use when things like this supposed to be open 24hours. this is highly unprofessional for a big company. i would never deal with this company ever, waste time and have no common sense at all.

ann on 09/13/2025 travelled from Johor Bahru - Kuala Lumpur and does not recommends City Express 👎

Llina E, 9/11/2025

Worst bus trip ever. Bus broke down. Trip took 15 hours. Should have been a 10 hour trip. A disaster.

Llina E on 04/06/2025 travelled from Hat Yai - Kuala Lumpur and does not recommends City Express 👎

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