More information about the bus amenities and services of the bus provider Coach USA
free:
- Compartments for hand-luggage
- Luggage transportation
18 customer reviews for Coach USA
Rating in the United States
2.2
18
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Latest customer review in the US
David paskoff, 9/14/2020
Rating for Coach USA in the USA
David paskoff, 9/14/2020
Adelle V, 8/4/2020
I have been taking COACH for nearly 18 years to and from NYC to work but that may come to an end. So now that we are months into the Covid-19 pandemic, the 100 line, Princeton local line to Port Auth ... I have been taking COACH for nearly 18 years to and from NYC to work but that may come to an end. So now that we are months into the Covid-19 pandemic, the 100 line, Princeton local line to Port Authority has returned with limited service. However, ridership has increased considerably in the last few weeks. Yet added bus times or additional buses has NOT happened. Yesterday, a 7:00 pm bus from Port Authority left nearly 8 minutes early. Why? Because it was full. Ok, next bus due at 7:30. We don't leave until 7:36. Why? Because the driver and dispatcher are opening up additional seating in front for additional passengers. They even allowed two passengers who were NOT "together" to sit together. In attempt to be "compassionate" they put everyone including the driver at risk. God forbid the "nice lady" who offered to have someone sit next to her gets Covid. Do you not think she won't SUE!! She most definitely could. In a nutshell' Add more buses during rush hours to accommodate increased ridership OR Add additional bus times for service (e.g 7:15 p.m, 7:45) Stick to the schedule and close the doors on time Stop skirting the social distancing rules (hardline) COACH USA 100 LINE Alicia , 7/7/2020
The Dunkirk to buffalo coach bus services is Horrible service.. the drivers never assist with luggage requesting passengers to open the door on the bus when I’m older with health issues not even know ... The Dunkirk to buffalo coach bus services is Horrible service.. the drivers never assist with luggage requesting passengers to open the door on the bus when I’m older with health issues not even knowing how to open and close the door .. useless and wrong on every level .. the drivers only want to have conversation during the entire trip with certain people . focus on the road better yet assist passengers with loading their luggage .. stop expecting passengers to open and close the bottom door ..provide trainings to the drivers they are so mean rude ... The route is ludicrous it takes nearly 2 hours to get from Dunkirk to buffalo .. shorten that route it’s ridiculous Jor alm, 3/8/2020
This company is and was the worst!!!!! Thank you lord for them being out of business here yay yay yay rejoice for thee worst is no more yay
Roni , 1/31/2020
why can't you guys have a printed schedule for the coach 24 bus or someone who knows customer service answering the phones...horrible horrible customer service. rude bus drivers..incorrect schedule.. ... why can't you guys have a printed schedule for the coach 24 bus or someone who knows customer service answering the phones...horrible horrible customer service. rude bus drivers..incorrect schedule..what a shame that I have to take this bus. Donna Kopenski, 11/3/2019
Aparna, 8/15/2019
Drivers need to learn to be nice to customers. Bad experience.
Carlos Mejias, 9/30/2019
Why you say that?
michalla c. brittany, 8/5/2019
travel to the bay area
CheckMyBus-Team, 8/6/2019
Dear Michalla, Thank you for your message. From where would you like to travel from, and where in the bay area would you like to go? There are multiple buses which travel regularly to cities, such a ... Dear Michalla, Thank you for your message. From where would you like to travel from, and where in the bay area would you like to go? There are multiple buses which travel regularly to cities, such as San Francisco or Oakland. You can find all available connections by entering your departure and destination cities in our search engine as well as your desired travel date. If you have any further questions, then please feel free to get in touch with us again. Best regards, Your CheckMyBus Support
Seifali Desai, 4/26/2019
Bus 20 is a nightmare, today (like most days) the bus was essentially two hours late, so people were just waiting outside at the bus stop freezing in the rain. This bus is almost never on time, and ha ... Bus 20 is a nightmare, today (like most days) the bus was essentially two hours late, so people were just waiting outside at the bus stop freezing in the rain. This bus is almost never on time, and has made me late for work every single day, and I take the bus TWO HOURS before work starts. It's even more frustrating because there is no assistance from their customer service department. I also don't understand how one bus can show up in the span of two hours during RUSH HOUR. Every time there is minor drizzling outside it ends up coming late, it's like they forget how to drive when the sky turns grey. Thousands of people depend on this bus to get to NYC, etc., and I know all of these people are essentially late all the time because of the bus. There is no consistency, yet they love increasing their prices. Maybe instead of spending money on new buses you should try to work towards creating a more efficient system. This bus is a joke, and the worst form of public transportation. I would give it 0 stars if I could. C M, 11/8/2018
This bus route/line is one of the most horrible services I’ve witnessed in my whole 27 years of living. It makes no sense for you to wait a hour for a bus to come, when on the timestamps buses are sup ... This bus route/line is one of the most horrible services I’ve witnessed in my whole 27 years of living. It makes no sense for you to wait a hour for a bus to come, when on the timestamps buses are suppose to come. EVERYNIGHT from 8:11pm to 9:06 i wait for 1 bus to come. this bus line is so horrible it honestly should be free because of false advertisement. Rate Coach USA now!
Dear user, your opinion is important to us! Send us your review of the coach company and allow other customers to benefit from your experiences. Please be fair and polite and follow the rules of netiquette.
Thank you for your customer review. Your comment is awaiting approval.
You can only submit one review per day.
