Jefferson Lines bus tickets

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Jefferson Lines
As the second largest bus company for intercity travel founded in the US, Jefferson Lines operates bus trips all over the Midwest, covering 13 states and featuring hundreds of destinations, such as Minneapolis or Minnesota, where its headquarters is located. It also serves bus stops in Texas, North and South Dakota and many other states. Established in 1919, the bus company has steadily worked on its services in order to offer convenient and inexpensive bus travels. During the economic crisis around 2007, the entire bus service business was stuck in a serious slump and some bus companies shrunk into bankruptcy. In contrast, Jefferson Lines survived the crisis and even took over many bus routes from other competitors, continuing to increase its ridership ever since.

Currently Jefferson Lines offers 1425 bus connections across numerous states in over 333 cities, covering even remote areas like small towns or villages where rail or air services are not available. Additionally, Jefferson Lines has launched 17 college bus connections in five states, serving bus stations directly on campus, which has brought huge convenience to students during holiday and back-to-uni seasons.

Insider-Tips: Jefferson Lines offers several types of discount. Early birds are rewarded at Jefferson Lines: Any passenger who books a ticket 7, 14 or 21 days ahead of departure will benefit from a generous discount of up to 50 % of the total price – no coupon needed. Secondly, families, children under the age of 11, college students, military veterans and seniors over 62 years of age benefit from attractive discounts. Jefferson Lines also provides passengers with a live-update bus tracker service to pass on precise information about the current location of the specific bus. Moreover, some buses are also equipped with unique features like DVD players and XM Radios, resulting in additional entertainment.

More information about the bus amenities and services of the bus provider Jefferson Lines

free:
  • WiFi on Board
  • Restrooms
  • Power Plugs
  • Air-conditioning
  • Compartments for hand-luggage
  • Luggage transportation

29 customer reviews for Jefferson Lines

Rating in the United States
2.2
 29
5 Stars
4 Stars
3 Stars
2 Stars
1 Star


Latest customer review in the US


, 3/18/2019   
Jefferson canceled bus due to weather April 2018, wouldn't refund $$. T ... Jefferson canceled bus due to weather April 2018, wouldn't refund $$. They told me I could use there ticket up to a year afterwards. I tried to use ticket 11 months later and was told on phone "you ticket expired", I asked to talk to supervisor and was told, "your ticket need to be re-issued in person". I went to office and was told, "your ticket isn't in our system anymore". The person at office also said, "they could have taken care of this over the phone". Jefferson needs to get their act together!! I was finally able to use the ticket I paid for, but I have NEVER encounter such POOR customer service! ANY other company would have immediately given a refund if they did not provide the service for which I had paid for!

As America's second largest intercity bus company, Jefferson lines has numerous connections all over the Midwest, Central and Western United States serving cities like Chicago, Minneapolis, Denver, Oklahoma City and Las Vegas.




1/3

Rating for Jefferson Lines in the USA

, 3/18/2019   
Jefferson canceled bus due to weather April 2018, wouldn't refund $$. They told me I could use there ticket up to a year afterwards. I tried to use ticket 11 months later and was told on phone "you ... Jefferson canceled bus due to weather April 2018, wouldn't refund $$. They told me I could use there ticket up to a year afterwards. I tried to use ticket 11 months later and was told on phone "you ticket expired", I asked to talk to supervisor and was told, "your ticket need to be re-issued in person". I went to office and was told, "your ticket isn't in our system anymore". The person at office also said, "they could have taken care of this over the phone". Jefferson needs to get their act together!! I was finally able to use the ticket I paid for, but I have NEVER encounter such POOR customer service! ANY other company would have immediately given a refund if they did not provide the service for which I had paid for!


, 3/11/2019   
Worst company I have ever come into contact with. They have the most unhelpful customer service and will refuse to refund your ticket even though they cancel without notifying their paying customers. ... Worst company I have ever come into contact with. They have the most unhelpful customer service and will refuse to refund your ticket even though they cancel without notifying their paying customers. I will never be using this service again. I’d rather pay for a plane ticket than deal with this poor excuse of a transportation company.


, 3/3/2019   
I’m very disappointed in this service. After waiting an hour for the bus to arrive, we eventually found out it was cancelled. This has happened before when we waited for three hours. There were no u ... I’m very disappointed in this service. After waiting an hour for the bus to arrive, we eventually found out it was cancelled. This has happened before when we waited for three hours. There were no updates on the website to even be notified prior. It seems to me that no one cares.


, 2/19/2019   
Extremely rude. They were very late, and then were upset that I had two bags. The man driving announced that because I didn't print my ticket that pur next stop would take a long time. He said that t ... Extremely rude. They were very late, and then were upset that I had two bags. The man driving announced that because I didn't print my ticket that pur next stop would take a long time. He said that to the entire bus! I don't plan on ever using this company again!


, 1/19/2019           
Bus from fortwirth tx to stillwater ok
CheckMyBus-Team, 1/21/2019
Dear Angiehelfrick,

Thank you for your message. Unfortunately, there aren’t currently direct bus connections from Fort Worth, Texas to Stillwater, Oklahoma in our system, but you can trave ...
Dear Angiehelfrick,

Thank you for your message. Unfortunately, there aren’t currently direct bus connections from Fort Worth, Texas to Stillwater, Oklahoma in our system, but you can travel from Fort Worth to Dallas, Texas, then from Dallas to Oklahoma City, and from Oklahoma City to Stillwater, Oklahoma. If you have any further questions, please feel free to get in touch with us again.

Best regards,
Your CheckMyBus Support


, 12/30/2018                   
Phil Poirier, is a great asset for your team, he is an exceptional driver, funny, very helpful and friendly. Most of all he handles the pressure of rude and disrespectful passengers, while keeping ... Phil Poirier, is a great asset for your team, he is an exceptional driver, funny, very helpful and friendly. Most of all he handles the pressure of rude and disrespectful passengers, while keeping his other passengers, calm informed. If there was a 10 star review, I would give him an 11 gold star. Review.


, 12/17/2018                   
Your service is very important for me,because every weekend I go to Minneapolis to visit my daughter.I feel thankfull and I travel very comfortable in your buses.


, 12/7/2018                   
Discount


, 11/28/2018   
We were scheduled to get picked up at the airport at 4:00AM, Our flight arrived at 11:30, We waited 4 1/2 hours and the bus never showed up, We preceeded to wait until 8am thinking maybe the bus ran i ... We were scheduled to get picked up at the airport at 4:00AM, Our flight arrived at 11:30, We waited 4 1/2 hours and the bus never showed up, We preceeded to wait until 8am thinking maybe the bus ran into issues, Comes to find out from the rep at the airport that Jefferson lines Frequently Doesn't come. So then we had to pay extra money to get a different shuttle to the greyhound station, We then had to pay for luggage. We had to spend an additional 75 dollars all due to the bus not picking us up like we paid for. And Jefferson Lines Did absolutely nothing to refund us or make the situation better. I will be Filing a complaint with the BBB along with giving my review to every web page available. It is incredibly unprofessional to leave paying customers at the airport. Especially when they have never in their lives been to MSP.


, 10/29/2018   
You loss my luggage. Aug. 18,2018. I have filled out required paperwork..no one will help me get my bag or reimbursement..loss all my dress clothes..creating a hardship for me.please help I'm a disabl ... You loss my luggage. Aug. 18,2018. I have filled out required paperwork..no one will help me get my bag or reimbursement..loss all my dress clothes..creating a hardship for me.please help I'm a disabled person on limited income..
CheckMyBus-Team, 10/30/2018
Dear Ardella,

Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets or operate buses. When you click “view deal” on a ...
Dear Ardella,

Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets or operate buses. When you click “view deal” on a route, you are automatically redirected to the company’s webpage to make the booking and payment. The only way to have your property or reimbursement returned to you is to contact Jefferson Lines directly.

Best regards,
Your CheckMyBus Support

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1/3

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