Jefferson Lines bus tickets

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Jefferson Lines As the second largest bus company for intercity travel founded in the US, Jefferson Lines operates bus trips all over the Midwest, covering 13 states and featuring hundreds of destinations, such as Minneapolis or Minnesota, where its headquarters is located. It also serves bus stops in Texas, North and South Dakota and many other states. Established in 1919, the bus company has steadily worked on its services in order to offer convenient and inexpensive bus travels. During the economic crisis around 2007, the entire bus service business was stuck in a serious slump and some bus companies shrunk into bankruptcy. In contrast, Jefferson Lines survived the crisis and even took over many bus routes from other competitors, continuing to increase its ridership ever since.
Currently Jefferson Lines offers 0 bus connections across numerous states in over 0 cities, covering even remote areas like small towns or villages where rail or air services are not available. Additionally, Jefferson Lines has launched 17 college bus connections in five states, serving bus stations directly on campus, which has brought huge convenience to students during holiday and back-to-uni seasons.
Insider-Tips: Jefferson Lines offers several types of discount. Early birds are rewarded at Jefferson Lines: Any passenger who books a ticket 7, 14 or 21 days ahead of departure will benefit from a generous discount of up to 50 % of the total price – no coupon needed. Secondly, families, children under the age of 11, college students, military veterans and seniors over 62 years of age benefit from attractive discounts. Jefferson Lines also provides passengers with a live-update bus tracker service to pass on precise information about the current location of the specific bus. Moreover, some buses are also equipped with unique features like DVD players and XM Radios, resulting in additional entertainment.

Jefferson Lines COVID-19 Updates

Jefferson Lines Network

Jefferson Lines continues to operate in the United States. They have expanded their cleaning procedures and frequency. Passengers should check with local and state governments of the city and/or state they are traveling to in order to understand travel requirements or restrictions.

Jefferson Lines Rebooking and Cancellation

Jefferson Lines have updated their ticket reissue policy to provide flexible wavers to reissue tickets through April 30th. Requests must be made no later than the day before the original date of departure.

More information about the bus amenities and services of the bus provider Jefferson Lines

free:
  • WiFi on Board
  • Restrooms
  • Power Plugs
  • Air-conditioning
  • Compartments for hand-luggage
  • Luggage transportation

53 customer reviews for Jefferson Lines

Rating in the United States
2.5
53
5 Stars
4 Stars
3 Stars
2 Stars
1 Star


Latest customer review in the US


, 7/4/2020
I give the company two stars because their bus drivers were friendly and ... I give the company two stars because their bus drivers were friendly and polite. The first driver did his best to handle some unruly customers (one of whom leaned out the roof window to smoke when the driver needed to go in to check with the company). Language of the riders was foul and rude for the first leg of my journey. So far, I have not had good customer service when trying to find my lost suitcase - I would think that someone would at least reach out to me to tell me what the status is on my lost suitcase. The bus driver on the way to Sioux Falls told me that they would transfer the bag, but to look out for it. I had to run in and use the bathroom. I assumed the suitcase was on the bus to Omaha. It most likely went on the wrong bus to Minneapolis or stayed on the unairconditioned bus, but I have not heard back. I cannot reach anyone personally in the baggage department. This is very frustrating as I need my clothes for work. The company should have my contact information in the email I have sent. Please be a little more prompt in reaching out to me - it is hard to get a hold of anyone at the stations or customer service.

Popular Jefferson Lines Routes

As America's second largest intercity bus company, Jefferson lines has numerous connections all over the Midwest, Central and Western United States serving cities like Chicago, Minneapolis, Denver, Oklahoma City and Las Vegas.
1/5

Rating for Jefferson Lines in the USA

, 7/4/2020
I give the company two stars because their bus drivers were friendly and polite. The first driver did his best to handle some unruly customers (one of whom leaned out the roof window to smoke when the ... I give the company two stars because their bus drivers were friendly and polite. The first driver did his best to handle some unruly customers (one of whom leaned out the roof window to smoke when the driver needed to go in to check with the company). Language of the riders was foul and rude for the first leg of my journey. So far, I have not had good customer service when trying to find my lost suitcase - I would think that someone would at least reach out to me to tell me what the status is on my lost suitcase. The bus driver on the way to Sioux Falls told me that they would transfer the bag, but to look out for it. I had to run in and use the bathroom. I assumed the suitcase was on the bus to Omaha. It most likely went on the wrong bus to Minneapolis or stayed on the unairconditioned bus, but I have not heard back. I cannot reach anyone personally in the baggage department. This is very frustrating as I need my clothes for work. The company should have my contact information in the email I have sent. Please be a little more prompt in reaching out to me - it is hard to get a hold of anyone at the stations or customer service.


, 6/22/2020
Their prices are affordable if you book in advance. The bus drivers are very polite and kind. You guys are heros.


, 5/16/2020
Ciera is extremely awesome, she helped us so much. Thank you!


, 4/20/2020
Thank you for your friendly customer service at the Fayetteville, AR bus tation and a Huge THANKS to Sierra for her over the top customer service!


, 3/3/2020
Omaha, NE bus terminal is the worst that I have ever seen. It is so filthy I was really afraid to use the bathroom which was missing half of the toilets. I travel by bus and it's really horrible that ... Omaha, NE bus terminal is the worst that I have ever seen. It is so filthy I was really afraid to use the bathroom which was missing half of the toilets. I travel by bus and it's really horrible that my home city has such a dirty run down depot. If the busline that operates there does not clean up the property maybe the mayor should look into it. This bus station is not what should be a greeting to travelers who come to Omaha by bus. There are no seats or even a cafe for traveler's but in that much filth who would want to eat there. It's a shame that nobody cares to clean it up. The old Greyhound terminal was clean and the staff was friendly and a traveler could feel safe and comfortable when they came through Omaha. No wonder there are so many people in Omaha taking the train or a plane to thier destinations, I don't think I will be taking the bus anymore from Omaha.
linda, 3/16/2020
i agree its not clean and santitary, and people lay on floor
Shannon, 5/9/2020
The Omaha depot is the worst I've ever seen. The staff is rude too.


, 2/26/2020
Love Jefferson line


, 1/19/2020
Jefferson Lines royally screwed up our departure in a half dozen ways - the station has no visuals for which buses have arrived or departed, and our bus departure number was only called for buses that ... Jefferson Lines royally screwed up our departure in a half dozen ways - the station has no visuals for which buses have arrived or departed, and our bus departure number was only called for buses that were approaching the station. Bus drivers that came to our station did not call out our destination during the time our bus was supposed to have arrived, and several delayed arrivals were announced for our bus that was supposed to have arrived in a timely fashion. Upon inquiry with ticket staff, my travel companion and I were informed that our bus “had left”, we “should have asked the bus driver where he was going”, and “he would get us a bus out to Fargo with another group at no cost to us since we couldn’t read the ticket info correctly”. Here’s my beef - Jefferson lines needs to have clear communication from their hq to drivers - lists of riders, a clear visual of which cities are a part of destinations, as well as a visual of the bus departure number. To top it off, my travel companion also discovered our bus had never arrived to the station on their website, and no information on its whereabouts could be provided. Our ticket info was unclear, were deliberately deceived by staff, and the Greyhound station where we waited was in absolute shambles - trash everywhere, custodial staff showing up late to work, being told we virtually should have listened better for a bus that never arrived, but had left with our destination on its route, a lack of communication with missing riders. They can do better


, 1/18/2020
Rude customer service. Canceled bus without informing me until at the bus station and I ended up stranded. Refused to refund me when they failed to provide service.


, 1/6/2020
Absolutely absurd!! The people helping me at the front seat were very unhelpful and frankly mean. I was supposed to print out my ticket but it says nowhere that I have to, it’s fifteen minutes late an ... Absolutely absurd!! The people helping me at the front seat were very unhelpful and frankly mean. I was supposed to print out my ticket but it says nowhere that I have to, it’s fifteen minutes late and not even sure if I can board with a digital copy.


, 12/26/2019
The bus was very oncomforable.all bus stops where in very bad parts of town .very scary.need better seats for sure.

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1/5

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