Jefferson Lines bus tickets

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Jefferson Lines As the second largest bus company for intercity travel founded in the US, Jefferson Lines operates bus trips all over the Midwest, covering 13 states and featuring hundreds of destinations, such as Minneapolis or Minnesota, where its headquarters is located. It also serves bus stops in Texas, North and South Dakota and many other states. Established in 1919, the bus company has steadily worked on its services in order to offer convenient and inexpensive bus travels. During the economic crisis around 2007, the entire bus service business was stuck in a serious slump and some bus companies shrunk into bankruptcy. In contrast, Jefferson Lines survived the crisis and even took over many bus routes from other competitors, continuing to increase its ridership ever since.
Currently Jefferson Lines offers 0 bus connections across numerous states in over 0 cities, covering even remote areas like small towns or villages where rail or air services are not available. Additionally, Jefferson Lines has launched 17 college bus connections in five states, serving bus stations directly on campus, which has brought huge convenience to students during holiday and back-to-uni seasons.
Insider-Tips: Jefferson Lines offers several types of discount. Early birds are rewarded at Jefferson Lines: Any passenger who books a ticket 7, 14 or 21 days ahead of departure will benefit from a generous discount of up to 50 % of the total price – no coupon needed. Secondly, families, children under the age of 11, college students, military veterans and seniors over 62 years of age benefit from attractive discounts. Jefferson Lines also provides passengers with a live-update bus tracker service to pass on precise information about the current location of the specific bus. Moreover, some buses are also equipped with unique features like DVD players and XM Radios, resulting in additional entertainment.

Jefferson Lines COVID-19 Updates

Jefferson Lines Network

Jefferson Lines continues to operate in the United States, and has expanded cleaning procedures and frequency. Passengers should check with local and state governments of the city and/or state they are traveling to in order to understand travel requirements or restrictions.

Jefferson Lines Rebooking and Cancellation

Passengers with a Jefferson Lines ticket purchased on January 1, 2020 or before December 31, 2020 or for original travel dates between November 1, 2020 and December 31, 2020 may either: (1) Rebook for a new travel date between January 1, 2021 through December 31, 2021, – or – (2) Receive an online account credit through JeffersonLines.com for the value of the unused ticket.

Popular Jefferson Lines Routes

As America's second largest intercity bus company, Jefferson lines has numerous connections all over the Midwest, Central and Western United States serving cities like Chicago, Minneapolis, Denver, Oklahoma City and Las Vegas.

Ratings and Comments for Jefferson Lines

Would you like to share your experience traveling with Jefferson Lines? Leave a review!

62 customer reviews for Jefferson Lines

Rating in the United States
2.3
61
5 Stars
4 Stars
3 Stars
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1 Star
Rating international
1
5 Stars
4 Stars
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1 Star


Latest customer review in the US


Nico Lang, 5/12/2021
Their customer service is absolute garbage, and I’m out $240 because of ... Their customer service is absolute garbage, and I’m out $240 because of it. When I booked through the website, I got sent a wrong ticket. I’d had previous issues with the site, so I made sure a friend was next to me when I booked it to ensure that I did everything right and I wasn’t the problem. (Sometimes you are the problem, you know?) When I called to correct the ticket issue, multiple times, no one picked up. I got sent to a voicemail. It was nearing my departure time, so I booked a second ticket, hoping to get refunded for the first. They’re technically nonrefundable, but when I boarded at Missoula, the front desk woman told me several people had been having these issues. She said it might be possible for them to make an exception. Nope. When I finally got in touch with customer service, they tried to offer me a voucher I would never have the opportunity to use — I don’t live in the area — and kept talking over me and gaslighting me anytime I asserted the company had made a mistake that they should fix. Eventually she hung up on me. I still didn’t get that ticket back. I know Jefferson Bus Lines seems afforable compared to the other options, but it’s not if they’re ripping you off to boost their bottom line. Do yourself a favor and take your business elsewhere.

Service and Comfort

More information about the bus amenities and services of the bus provider Jefferson Lines

free:
  • WiFi on Board
  • restrooms
  • power plugs
  • air-conditioning
  • compartments for hand-luggage
  • luggage transportation

FAQs about Jefferson Lines

How do I find the cheapest trip with Jefferson Lines?

You can use our search engine to find the cheapest trip from Jefferson Lines quickly and easily. Use the filter in our search engine and find all trips from Jefferson Lines directly, so you can also find deals, special offers and discount campaigns.

How many days in advance should I book a ticket with Jefferson Lines?

In general, if you wait too long, you may pay more for your bus ticket. We at CheckMyBus have set the default time for booking a bus ticket to around 3 days before departure. Early bookers therefore usually save more.

How can I book my ticket for a trip with Jefferson Lines?

Via CheckMyBus, you receive all trips from Jefferson Lines. Have you found the right trip with Jefferson Lines? In our search results list, click on the 'View Deal' button for the respective trip from Jefferson Lines. You will be redirected directly to the bus provider's website. Then, you complete the booking there.

What amenities are available on Jefferson Lines buses?

Jefferson Lines buses have a bathroom on board, especially on longer journeys. On many buses, sockets offer the possibility to charge your cell phone. You can then use the free WiFi to inform your friends and family about the current location on some buses from Jefferson Lines.

How can I pay for my ticket?

In addition to payment by credit card, many companies also offer instant transfer and payment via PayPal. Please note, CheckMyBus only serves as an intermediary. The payment of the ticket is made directly to the respective bus company.

How can I rate my trip with Jefferson Lines?

You can rate your trip with Jefferson Lines directly via CheckMyBus and share your experiences with other travelers. Rate Jefferson Lines on a scale from 5 ***** to 1 * and tell others your opinion on a trip with Jefferson Lines.

How far in advance can you find bus trips?

It is generally possible to check or book bus trips roughly six months in advance. If a provider only offers the route seasonally, you are welcome to contact CheckMyBus. We will then check when the next available bus leaves for you.

How can I cancel my bus ticket with Jefferson Lines?

In order to cancel the bus ticket, we ask you to contact Jefferson Lines directly. CheckMyBus is a search engine for buses and is therefore not involved in selling or booking the ticket itself.

Payment Methods

  • Bancontact
  • VISA
  • JCB
  • Apple Pay
  • iDeal
  • Hipercard
  • Discover
  • elo
  • Klarna
  • American Express
  • Diners Club International
  • Troy
  • Wechat Pay
  • UnionPay
  • Mastercard

Cancellation Policies

Cancellation policy can vary
1/6

Rating for Jefferson Lines in the USA

Nico Lang, 5/12/2021
Their customer service is absolute garbage, and I’m out $240 because of it. When I booked through the website, I got sent a wrong ticket. I’d had previous issues with the site, so I made sure a friend ... Their customer service is absolute garbage, and I’m out $240 because of it. When I booked through the website, I got sent a wrong ticket. I’d had previous issues with the site, so I made sure a friend was next to me when I booked it to ensure that I did everything right and I wasn’t the problem. (Sometimes you are the problem, you know?) When I called to correct the ticket issue, multiple times, no one picked up. I got sent to a voicemail. It was nearing my departure time, so I booked a second ticket, hoping to get refunded for the first. They’re technically nonrefundable, but when I boarded at Missoula, the front desk woman told me several people had been having these issues. She said it might be possible for them to make an exception. Nope. When I finally got in touch with customer service, they tried to offer me a voucher I would never have the opportunity to use — I don’t live in the area — and kept talking over me and gaslighting me anytime I asserted the company had made a mistake that they should fix. Eventually she hung up on me. I still didn’t get that ticket back. I know Jefferson Bus Lines seems afforable compared to the other options, but it’s not if they’re ripping you off to boost their bottom line. Do yourself a favor and take your business elsewhere.


Jessica, 4/21/2021
Literally the worst. Better hope you don't need to call them to find baggage or anything. Missed our bus because they changed the time literally the day of and after I had confirmed the time over phon ... Literally the worst. Better hope you don't need to call them to find baggage or anything. Missed our bus because they changed the time literally the day of and after I had confirmed the time over phone. Cannot get a refund. Haven't spoken to a single person on the many numbers we called. Utterly useless. Feels like a scam


Pauline Fisher , 4/7/2021
This is beyond the worst company. Not only do they not care about their customers, they are willing to make up excuses for their cancellations on trips and then refuse to offer the customer a refund b ... This is beyond the worst company. Not only do they not care about their customers, they are willing to make up excuses for their cancellations on trips and then refuse to offer the customer a refund because they canceled the trip. I understand that if I were to cancel the trip a refund would not be allowed but I didn’t cancel. I was left stranded in a city I was unfamiliar with. I would have gone into the office like I had tried to do earlier in the day during the hours that the building was supposed to be open but for some reason it was closed. Had it been opened I would’ve found out earlier that my bus was canceled. In conclusion, if you enjoy wasting money and don’t mind being told that it’s your fault for their cancellation and not being able to communicate with anyone then yes it’s a great company but I travel a lot for work and because of the companies lack of concern for their customers and because they are allowed to cancel trips on their customers and leave them stranded then blame them saying that they have a ticket that is allowed a refund but because we canceled on you it looks like we’re keeping your money. Don’t worry I will be making it well known not to ride with this company anymore, have it be social media, sky writing it, or whatever way possible I will let people know not to travel with this company anymore.


CheyHellah, 2/16/2021
Worst experience EVER! I was traveling from Montana to Michigan and they delayed the buses due to high winds and we froze outside the bus station in rapid city me and other passengers until the next d ... Worst experience EVER! I was traveling from Montana to Michigan and they delayed the buses due to high winds and we froze outside the bus station in rapid city me and other passengers until the next day. We were traveling to catch the bus to Chicago and the bus got stuck on the road and we missed out bus at 1 in the morning in downtown Minneapolis. Me and other passengers had to freeze 3 and half hours outside downtown Minneapolis bus station and wait for the bus station to open at 4:30 .
Pauline , 4/7/2021
I know how you feel. These bus companies just don’t care about their customers. I travel a lot for work and they’re never getting my business ever again.


Nathan Valek, 2/5/2021
So I bought a ticket a week in advanced because I need to be home from college on a certain day. My bus departed at 11:25. So the day arrived and I had class from 9-950. At 9 o’clock during my class I ... So I bought a ticket a week in advanced because I need to be home from college on a certain day. My bus departed at 11:25. So the day arrived and I had class from 9-950. At 9 o’clock during my class I got a call from them saying my bus had been canceled and that if I call them back in 10 minutes I could catch the 930 bus. Well I had class and was busy so I obviously didn’t see the call until 10 o’clock. I then proceeded to call them about my frustrations and wanting a refund. The guy gave me some bullshit reasoning of why the bus was canceled, and he also hung up on me when he said he was trying to find another bus for me. He didn’t give me a refund or any information about the situation. I would highly recommend not using this bus company.
Pauline Fisher , 4/7/2021
They didn’t even call me. They gave me some lame excuse saying that they couldn’t call me then when I asked for a refund they said that because it was canceled and I didn’t buy the refundable ticket t ... They didn’t even call me. They gave me some lame excuse saying that they couldn’t call me then when I asked for a refund they said that because it was canceled and I didn’t buy the refundable ticket that I can’t get a refund. I think we all need to do our part and get scummy businesses like this shut down. A better business idea would be to offer refunds for things that are their fault. Hopefully, within a few months/ years this company will be shut down because of crappy business ethics.


Sophia Maresca, 11/4/2020
The bus driver, Mike, was unprofessional and snarky toward me when I was asking him for help.


Candice Johnson, 10/3/2020
I like riding Jefferson lines


Nathan Clement, 9/27/2020
Made a mistake on our ticket. Called as soon as they were open again (8:30 a.m.). Forced to leave a message rather than speak to anyone. Called again at 1:30 p.m. Still no response as time passed for ... Made a mistake on our ticket. Called as soon as they were open again (8:30 a.m.). Forced to leave a message rather than speak to anyone. Called again at 1:30 p.m. Still no response as time passed for the ticket. Paid for a ticket we couldn't use because of no customer service.


Rachel 07/03/2020, 7/4/2020
I give the company two stars because their bus drivers were friendly and polite. The first driver did his best to handle some unruly customers (one of whom leaned out the roof window to smoke when the ... I give the company two stars because their bus drivers were friendly and polite. The first driver did his best to handle some unruly customers (one of whom leaned out the roof window to smoke when the driver needed to go in to check with the company). Language of the riders was foul and rude for the first leg of my journey. So far, I have not had good customer service when trying to find my lost suitcase - I would think that someone would at least reach out to me to tell me what the status is on my lost suitcase. The bus driver on the way to Sioux Falls told me that they would transfer the bag, but to look out for it. I had to run in and use the bathroom. I assumed the suitcase was on the bus to Omaha. It most likely went on the wrong bus to Minneapolis or stayed on the unairconditioned bus, but I have not heard back. I cannot reach anyone personally in the baggage department. This is very frustrating as I need my clothes for work. The company should have my contact information in the email I have sent. Please be a little more prompt in reaching out to me - it is hard to get a hold of anyone at the stations or customer service.


Derrick Palmer, 6/22/2020
Their prices are affordable if you book in advance. The bus drivers are very polite and kind. You guys are heros.

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1/6

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