Jefferson Lines bus tickets

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Jefferson Lines
As the second largest bus company for intercity travel founded in the US, Jefferson Lines operates bus trips all over the Midwest, covering 13 states and featuring hundreds of destinations, such as Minneapolis or Minnesota, where its headquarters is located. It also serves bus stops in Texas, North and South Dakota and many other states. Established in 1919, the bus company has steadily worked on its services in order to offer convenient and inexpensive bus travels. During the economic crisis around 2007, the entire bus service business was stuck in a serious slump and some bus companies shrunk into bankruptcy. In contrast, Jefferson Lines survived the crisis and even took over many bus routes from other competitors, continuing to increase its ridership ever since.

Currently Jefferson Lines offers 1425 bus connections across numerous states in over 333 cities, covering even remote areas like small towns or villages where rail or air services are not available. Additionally, Jefferson Lines has launched 17 college bus connections in five states, serving bus stations directly on campus, which has brought huge convenience to students during holiday and back-to-uni seasons.

Insider-Tips: Jefferson Lines offers several types of discount. Early birds are rewarded at Jefferson Lines: Any passenger who books a ticket 7, 14 or 21 days ahead of departure will benefit from a generous discount of up to 50 % of the total price – no coupon needed. Secondly, families, children under the age of 11, college students, military veterans and seniors over 62 years of age benefit from attractive discounts. Jefferson Lines also provides passengers with a live-update bus tracker service to pass on precise information about the current location of the specific bus. Moreover, some buses are also equipped with unique features like DVD players and XM Radios, resulting in additional entertainment.

More information about the bus amenities and services of the bus provider Jefferson Lines

free:
  • WiFi on Board
  • Restrooms
  • Power Plugs
  • Air-conditioning
  • Compartments for hand-luggage
  • Luggage transportation

36 customer reviews for Jefferson Lines

Rating in the United States
2.4
 36
5 Stars
4 Stars
3 Stars
2 Stars
1 Star


Latest customer review in the US


, 9/17/2019                   
Excellent bus and driver

As America's second largest intercity bus company, Jefferson lines has numerous connections all over the Midwest, Central and Western United States serving cities like Chicago, Minneapolis, Denver, Oklahoma City and Las Vegas.




1/4

Rating for Jefferson Lines in the USA

, 9/17/2019                   
Excellent bus and driver


, 8/30/2019               
on Monday the 26th was left at Iola, Ks. On Wednesday the 28th . talk to the driver of the bus. The ticket dates should have read the 25th and 26th,however, they read 26th and 27th because of the tim ... on Monday the 26th was left at Iola, Ks. On Wednesday the 28th . talk to the driver of the bus. The ticket dates should have read the 25th and 26th,however, they read 26th and 27th because of the time the trip was put in the computer. The bus driver's trip ticket showed no pickup on the 26th at Iola. I will say everyone of Jefferson employee treated me very nice at all time. Customer service stay calm and nice, even though I was very upset when I talked to them. I will receive a refund for unused portion of trip.


, 8/26/2019       
boarded bus in Sioux city, Ia. last night (25 of August at 2200(gave cash to driver) Bus stopped in Omaha, Ne. Bought ticket for trip from Sioux City, Ia. to Kansas City, Kansas to Iola ,Kansas to Wi ... boarded bus in Sioux city, Ia. last night (25 of August at 2200(gave cash to driver) Bus stopped in Omaha, Ne. Bought ticket for trip from Sioux City, Ia. to Kansas City, Kansas to Iola ,Kansas to Wichita, Ks. Returned to bus and rode to Kansas City. After lay over, rode bus to Iola. Waited until 9:35 for bus to Wichita, Ks. Bus drove in did not stop and left without me. When I called customer service the said trip was for today and tomorrow. The ticket lady and marked the dates wrong. My son made a 4 and half hour trip to get me. I should at least get a refund for the Iola to Wichita portion of the trip. Michael my bus driver trip for the trip[ to Kansas City, who live in Lawrence came verify this information.


, 7/22/2019   
Bus failed to show up at Minneapolis airport at 12:30. No explanation on cause or a back up plan. Finally at 4:30 a different bus shows up and moves people to Mall of America. Still no idea when we wi ... Bus failed to show up at Minneapolis airport at 12:30. No explanation on cause or a back up plan. Finally at 4:30 a different bus shows up and moves people to Mall of America. Still no idea when we will get to our destination and nobody can claim responsibility. I would never use this Bus Line.


, 7/18/2019   
the bus drivers pick people up with no ticket that pay in cash. they oversell their seats and there is NO guarantee your advanced ticket you purchased online will get you on the bus. say hello to miss ... the bus drivers pick people up with no ticket that pay in cash. they oversell their seats and there is NO guarantee your advanced ticket you purchased online will get you on the bus. say hello to missed flights, job interviews and a massive change fees. HORRIBLE business practice.


, 6/24/2019                   
I love riding on jefferson buses. Friendly drivers clean buses on time. Not the horror that is greyhound.


, 5/10/2019                   


, 3/18/2019   
Jefferson canceled bus due to weather April 2018, wouldn't refund $$. They told me I could use there ticket up to a year afterwards. I tried to use ticket 11 months later and was told on phone "you ... Jefferson canceled bus due to weather April 2018, wouldn't refund $$. They told me I could use there ticket up to a year afterwards. I tried to use ticket 11 months later and was told on phone "you ticket expired", I asked to talk to supervisor and was told, "your ticket need to be re-issued in person". I went to office and was told, "your ticket isn't in our system anymore". The person at office also said, "they could have taken care of this over the phone". Jefferson needs to get their act together!! I was finally able to use the ticket I paid for, but I have NEVER encounter such POOR customer service! ANY other company would have immediately given a refund if they did not provide the service for which I had paid for!


, 3/11/2019   
Worst company I have ever come into contact with. They have the most unhelpful customer service and will refuse to refund your ticket even though they cancel without notifying their paying customers. ... Worst company I have ever come into contact with. They have the most unhelpful customer service and will refuse to refund your ticket even though they cancel without notifying their paying customers. I will never be using this service again. I’d rather pay for a plane ticket than deal with this poor excuse of a transportation company.


, 3/3/2019   
I’m very disappointed in this service. After waiting an hour for the bus to arrive, we eventually found out it was cancelled. This has happened before when we waited for three hours. There were no u ... I’m very disappointed in this service. After waiting an hour for the bus to arrive, we eventually found out it was cancelled. This has happened before when we waited for three hours. There were no updates on the website to even be notified prior. It seems to me that no one cares.

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1/4

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