One of the leading transport companies in Turkey, Metro Turizm conducts roughly 1,400 trips per day with a large variety of cross-country connections. The company is committed to constantly improving comfort and the overall passenger experience. The connection between Ankara and Istanbul is the company’s most frequented connection. In total, Metro Turizm links 506 cities with 25752 bus connections.
More information about the bus amenities and services of the bus provider Metro Turizm
free:
- WiFi on Board
- Bike storage
- Compartments for hand-luggage
- Luggage transportation
- Discount for frequent passengers / members
12 customer reviews for Metro Turizm
Rating in the United States
1.2
5
5 Stars
4 Stars
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1 Star
Rating international
7
5 Stars
4 Stars
3 Stars
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1 Star
Latest customer review in the US
Mafalda , 9/19/2019
My experience with this company was terrible. First, when we try to boug ... My experience with this company was terrible. First, when we try to bought our tickets they didn't gave them so was necessary to call to ask what was going on. They gave us a number reference and we manage to get the tickets (with that number) 4 days before the trip and everything was ok. When we arrive to the station we found out that our journey was cancelled. No one call to us or sent an e-mail. Besides the fact that they don't speak English, the person that was representing the company didn't help us at all. Instead she was blaming us for everything that happened. She was extremely disrespectful and even make fun of us. On top of that she told us we needed to call to company to ask for the refund, when she could probably solve this problem as well. I don't recommend this company at all. Please don't travel with them!! We are still waiting for the refund... Rating for Metro Turizm in the USA
Mafalda , 9/19/2019
My experience with this company was terrible. First, when we try to bought our tickets they didn't gave them so was necessary to call to ask what was going on. They gave us a number reference and we m ... My experience with this company was terrible. First, when we try to bought our tickets they didn't gave them so was necessary to call to ask what was going on. They gave us a number reference and we manage to get the tickets (with that number) 4 days before the trip and everything was ok. When we arrive to the station we found out that our journey was cancelled. No one call to us or sent an e-mail. Besides the fact that they don't speak English, the person that was representing the company didn't help us at all. Instead she was blaming us for everything that happened. She was extremely disrespectful and even make fun of us. On top of that she told us we needed to call to company to ask for the refund, when she could probably solve this problem as well. I don't recommend this company at all. Please don't travel with them!! We are still waiting for the refund... Svetlana, 8/6/2019
I paid for a bus ticket. The transaction has passed. Tickets were not sent to email. They do not answer the phone. What to do?
CheckMyBus-Team, 8/6/2019
Dear Svetlana, Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus connection in our sea ... Dear Svetlana, Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus connection in our search results, you are then redirected to the bus company’s webpage to make the booking and payment. To receive your tickets, you must contact the bus company you booked your trip with directly, in this case Metro Turizm. Best regards, Your CheckMyBus Support
Maureen, 7/23/2019
BOOKED our tickets and no confirmation email, reference number! Tried calling their 24/7 contact number ---- NO ANSWER!
Matt, 7/29/2019
Hi Maureen I am having the same issues as you. Can you tell me how you resolved your problem or what the outcome was please. Any help would be great
Donna Lee Byers, 4/14/2019
Can't even get through the process of ordering a ticket to travel as the translation is not working on the website. Very disappointing!!!!
CheckMyBus-Team, 4/16/2019
Dear Donna, Thank you for your message. We’re sorry to hear that you’re having difficulties booking your ticket. Please note that CheckMyBus is an intercity bus price comparison portal and when you ... Dear Donna, Thank you for your message. We’re sorry to hear that you’re having difficulties booking your ticket. Please note that CheckMyBus is an intercity bus price comparison portal and when you click “view deal” on a route, you are then redirected to the bus company’s webpage to make the booking and payment. Best regards, Your CheckMyBus Support
MOHD AYYOUB, 2/25/2019
The worst people I have ever met. Rude drivers old buses very bad service
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