Primera Plus: All info about their buses and services

Learn more about Primera Plus, its destinations and bus amenities

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Primera Plus

More information about the bus amenities and services of the bus provider Primera Plus

free:
  • WiFi on Board
  • Air-conditioning
  • Compartments for hand-luggage
  • Luggage transportation
  • Pets allowed

41 customer reviews for Primera Plus

Rating in the United States
3.2
21
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Rating international
20
5 Stars
4 Stars
3 Stars
2 Stars
1 Star


Latest customer review in the US


, 3/19/2020
I have purchased a ticket from San Miguel de Allende to Mexico City for ... I have purchased a ticket from San Miguel de Allende to Mexico City for March 22nd at 4:30pm. I need to leave back to Canada sooner and need to cancel this ticket. Please advise. Muchas Gracias Olga

1/3

Rating for Primera Plus in the USA

, 3/19/2020
I have purchased a ticket from San Miguel de Allende to Mexico City for March 22nd at 4:30pm. I need to leave back to Canada sooner and need to cancel this ticket. Please advise. Muchas Gracias Olga
CheckMyBus-Team, 3/19/2020
Dear Olga, Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus connection in our search ... Dear Olga, Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus connection in our search engine, you are then redirected to the company’s webpage to make the booking and payment. To cancel your ticket, we suggest contacting Primera Plus directly. Best regards, Your CheckMyBus Support Team


, 3/18/2020
We have tickets to go to Queretaro On Sunday but because of the cronavirus we were advised not to go.can we get our money back in this circumstance?
CheckMyBus-Team, 3/19/2020
Dear Alexis, Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus connection in our searc ... Dear Alexis, Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus connection in our search engine, you are then redirected to the company’s webpage to make the booking and payment. To request a refund for your ticket, we suggest contacting Primera Plus directly. Best regards, Your CheckMyBus Support Team


, 2/21/2020
I need to cancel my reservation for tomorrow, February 22nd. Can you send me instructions and/or s a link to do so?
CheckMyBus-Team, 2/24/2020
Dear Wayne, Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus deal in our search engin ... Dear Wayne, Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus deal in our search engine, you are then redirected to the company’s web-page to make the booking and payment. To cancel your reservation, you must contact the bus company you plan to travel with directly. Best regards, Your CheckMyBus Support Team


, 2/15/2020
I have tickets from Mexico to Sam Miguel de Allende. Can you confirm the bus station location in Mexico City please.
CheckMyBus-Team, 2/17/2020
Dear Lynda, Thank you for your message. The bus route for this connection should depart from Mexico City – Central del Norte. Once you’ve booked your trip, the final departure point should be on you ... Dear Lynda, Thank you for your message. The bus route for this connection should depart from Mexico City – Central del Norte. Once you’ve booked your trip, the final departure point should be on your ticket. If you have any further questions, please feel free to get in touch with us again. Best regards, Your CheckMyBus Support Team


, 1/11/2020
I have been trying to purchase two bus tickets to travel from Mexico City to San Miquel de Allende on you website and it indicates that there is no bus service or routes on that day, could this be pos ... I have been trying to purchase two bus tickets to travel from Mexico City to San Miquel de Allende on you website and it indicates that there is no bus service or routes on that day, could this be possible? Is there a number I can call to obtain the tickets?
CheckMyBus-Team, 1/13/2020
Dear Salvatore, Thanks for your message. We have double checked the routes in our system, and it seems that there are routes available for today (13/01/2020). Click on the following link to see all ... Dear Salvatore, Thanks for your message. We have double checked the routes in our system, and it seems that there are routes available for today (13/01/2020). Click on the following link to see all bus operators from Mexico City to San Miguel de Allende:https://www.checkmybus.com/#departureDate=2020-01-16&origin=Mexico%20City%2C%20Mexico%2419.433%2C-99.133&destination=San%20Miguel%20de%20Allende%2C%20Mexico%2420.914619%2C-100.758933&sortValue=Price&sortOrder=ascending&radius=15&adults=2 Please also notice that the availability of the tickets depends on the popularity of the route. We hope you have a great trip to San Miguel de Allende. Kind regards, CheckMyBus Customer Support Team
Ron jessome, 2/1/2020
Lost a bag on primera plus need to report and contact customer service


, 12/28/2019
In the past getting on the internet made sense! You’ve changed from fair to HORRIBLE! I’m so sick of the past words!


, 12/28/2019
I've used Primera Plus several times in Mexico. The services are great. Clean and spacious often with 2 toilets which are walled off at the back of the bus. At one stage I had to cancel and re-book a ... I've used Primera Plus several times in Mexico. The services are great. Clean and spacious often with 2 toilets which are walled off at the back of the bus. At one stage I had to cancel and re-book a trip for a different date, and the Primera Plus agent on the phone was very helpful and courteous and patient with my basic Spanish. I was really impressed with the high level of customer service and highly recommend this company.


, 12/26/2019


, 12/14/2019


, 12/2/2019
Hi. We love travelling Mx with Primera Plus, but finding your terminals to buy tickets is a pain. I would love to book online, but can’t find a single site in English. They start out English and then ... Hi. We love travelling Mx with Primera Plus, but finding your terminals to buy tickets is a pain. I would love to book online, but can’t find a single site in English. They start out English and then transfer over to Mx

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