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megabusmegabus US was founded in 2006 under its parent company Coach USA and has evolved swiftly into one of the big players in the bus industry in both North America and Europe. It has been notable ever since for providing cheap bus travel services between cities with incredible prices – whether the two cities are separated by state or country borders. Bus trips to Canada and Mexico frequently start at $1! Unlike other major bus companies, that solely operate bus trips starting at traditional bus stations, megabus has additionally put its innovative idea of serving at curbside bus stops into practice. This way travelers do not have to wait at crowded bus stations bus can board the bus conveniently at comparatively quiet bus stops which are exclusively served by megabus vehicles. In order to create an all-American bus service, megabus has called on its customers to design buses whose appearance is inspired by one of the US states.
megabus operates well-established bus routes in over 34 states, serving ten million passengers per year. Moreover, it is still expanding its network to new locations. At the moment, 115 cities are covered with a total of over 681 bus connections being provided by megabus.

megabus COVID-19 Updates

megabus Network

megabus will continue to operate for essential travel and has reduced the number of available seats on double-deck vehicles to give passengers and staff more personal space and complies with the CDC’s advice to avoid groups of more than 50.

megabus Rebooking and Cancellation

Passengers booking before April 3rd, 2020 for travel before April 30, 2020 can reschedule their trip for any travel date between March 20 and September 8, 2020 at no added cost.

114 customer reviews for megabus US

Rating in the United States
2.8
111
5 Stars
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1 Star
Rating international
3
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1 Star


Latest customer review in the US


, 8/3/2020
I wish I could give zero stars. ALWAYS USE GREYHOUND. megabus showed up ... I wish I could give zero stars. ALWAYS USE GREYHOUND. megabus showed up over 30 minutes late, then informed us that they were not bringing us to the correct drop off location, they would instead arrive in NYC at the departure location, which was 20 min further from my destination. I only had an hour and a half in NYC for an important meeting. I had to miss the entire meeting, didn't take the bus, got photo evidence that I didn't take the bus, then Megabus refused to refund me after multiple emails and phone calls, all of which I was very polite during. During my last phone call with customer service supervisor Oliver at 2:20pm on 08/03/2020, Oliver hung up on me after informing me that they have a strict no refund policy even though I didn't get to use my ticket! I didn't even request a refund, just a new ticket for the following Saturday. I'm infuriated.

Special Offers: Current Discounts and Coupons from megabus

With megabus, passengers can always find cheap tickets starting at $1. CheckMyBus also collects and displays all the cheap bus travel services offered by megabus, so be sure to look out for megabus $1 Tickets and Promo Codes. Furthermore, a megabus ticket includes free luggage services: So pack your suitcase and find your cheap bus journey.
megabus regularly offers promo codes or other attractive deals. To keep up to date with any current offers, you should check all megabus Deals before booking.

megabus Timetables

With headquarters in both Elizabeth, NJ and Peterborough, ON, megabus offers a network of intercity bus connections in both the United States and Canada. From the Midwest to the east and west coasts, megabus operates bus connections to and from roughly 120 cities throughout North America.

Popular National Connections from megabus

Service and Comfort

megabus offers regular service alerts for any route updates, such as changes in pick-up or drop-off locations, and also provides a tracking service on its website to check for delays. The company is highly committed to greener travel with its “GreenRoad system” that reduces CO2 emissions with a real-time feedback system for drivers, and attractive incentives for maximizing fuel efficiency.

More information about the bus amenities and services of the bus provider megabus US

free:
  • WiFi on Board
  • Restrooms
  • Compartments for hand-luggage
  • Luggage transportation

The History of megabus

The History of megabus Back in 2006, the company was founded through Stagecoach’s Coach USA subsidiary with the name megabus, an established brand in the UK. In the beginning, megabus focused on routes in the Midwest, linking Chicago to nearby cities, such as Milwaukee, Cleveland and Ann Arbor. A year later, the company began bus routes in the Southwest, with connections in the Bay area and Los Angeles. However, due to stagnated growth, the company discontinued its LA hub, and re-entered this market in 2012.
After its initial withdrawal from the west coast, megabus turned to the Northeast with routes connecting New York city to major hubs, such as Washington D.C., Boston and Toronto. These routes proved very successful and the company continued to expand to cities, such as Syracuse, Rochester and Hartford. In 2009 and 2010, megabus expanded in Pennsylvania and the Southeast. By 2010, the company shifted its model from spoke-and-hub to point-to-point. In 2012, megabus returned to the West Coast, primarily serving San Francisco, Oakland, San Jose, Sacramento, Reno, Riverside and Los Angeles.
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Rating for megabus US in the USA

, 8/3/2020
I wish I could give zero stars. ALWAYS USE GREYHOUND. megabus showed up over 30 minutes late, then informed us that they were not bringing us to the correct drop off location, they would instead arr ... I wish I could give zero stars. ALWAYS USE GREYHOUND. megabus showed up over 30 minutes late, then informed us that they were not bringing us to the correct drop off location, they would instead arrive in NYC at the departure location, which was 20 min further from my destination. I only had an hour and a half in NYC for an important meeting. I had to miss the entire meeting, didn't take the bus, got photo evidence that I didn't take the bus, then Megabus refused to refund me after multiple emails and phone calls, all of which I was very polite during. During my last phone call with customer service supervisor Oliver at 2:20pm on 08/03/2020, Oliver hung up on me after informing me that they have a strict no refund policy even though I didn't get to use my ticket! I didn't even request a refund, just a new ticket for the following Saturday. I'm infuriated.


, 7/8/2020
I never traveled on MEGABUS as of yet. However, after carefully reading the views having second thoughts about giving them a try. Considering the double-decker bus I thought it would be more comfortab ... I never traveled on MEGABUS as of yet. However, after carefully reading the views having second thoughts about giving them a try. Considering the double-decker bus I thought it would be more comfortable and would reach my destination a little faster, wondering if it would be worth it? in the long run, reviews do make a difference when it comes to a company.


, 6/29/2020
Need too get too were I need too be
CheckMyBus-Team, 6/30/2020
Dear James, Thank you for your message. Where would you like to travel to and from? You can find all available bus connections by entering in your desired route into the CheckMyBus search engine as ... Dear James, Thank you for your message. Where would you like to travel to and from? You can find all available bus connections by entering in your desired route into the CheckMyBus search engine as well as the date you would like to travel on. If you have any further questions, please feel free to get in touch with us again. Best regards, Your CheckMyBus Support Team


, 6/28/2020
I would like to know if you ensure the trip from Montreal to Boston at July???
CheckMyBus-Team, 6/29/2020
Dear Abdel, Thank you for your message. Unfortunately, due to the current situation, the border between the USA and Canada will remain closed for all nonessential travel until July 21. In the meanti ... Dear Abdel, Thank you for your message. Unfortunately, due to the current situation, the border between the USA and Canada will remain closed for all nonessential travel until July 21. In the meantime, many coach companies, such as Greyhound and megabus will not be travelling this route. If your travel is essential, we suggest looking into airlines like Air Canada as well as any required documentation or paperwork you might require. Best regards, Your CheckMyBus Support Team


, 6/16/2020
My family and I will never be booking with Mega bus ever again, along with everyone I have informed about my experience with this company. I paid $200 during vacation from WA state to PA to travel to ... My family and I will never be booking with Mega bus ever again, along with everyone I have informed about my experience with this company. I paid $200 during vacation from WA state to PA to travel to NYC. Mega Bus canceled my trip due to COVID-19 and then refused a refund. Megabus may not be responsible for delays, cancellations caused by traffic, road conditions or weather but THEY ARE responsible for canceling my trip for their benefit. No where in the terms in conditions does it state I will not receive a refund if THE COMPANY cancels my trip. I live in a city that doesn’t offer mega bus making it impossible for me to use my “credit” in the future. Covid Scammers.


, 5/10/2020


, 5/7/2020
I love the megabus i was able to get a round trip for 4.50 i will catch megabus everytime


, 3/26/2020
DO NOT USE MEGABUS. I had a relative visit me last month who traveled by Megabus. Now my brand new home is infested with bed bugs!! Don't believe me? Google Megabus and Bedbugs.


, 3/24/2020
My experience using the Megabus from Toronto Airport to Belleville was absolutely fantastic!! In spite of having to reschedule my original reservation several times due to changes in airline flights, ... My experience using the Megabus from Toronto Airport to Belleville was absolutely fantastic!! In spite of having to reschedule my original reservation several times due to changes in airline flights, I received polite and efficient service. All my communication was person to person - by phone from various locations around the world. The service during the covid 19 pandemic crisis was consoling and comforting when everything else around me was chaos. The driver from the airport to Belleville was prompt, cheerful, friendly and calming. The arrival at the bus station was ahead of schedule. I couldn't have been better taken care of by family or friends! Thank you Megabus! Carol
Deidra Dadischeck, 8/4/2020
Does megabus go to new Orleans airport?
CheckMyBus-Team, 8/5/2020
Dear Deidra, Thank you for your message. From where would you like to travel to New Orleans Airport? Unfortunately, megabus doesn’t currently offer direct connections to the airport, bud does offer ... Dear Deidra, Thank you for your message. From where would you like to travel to New Orleans Airport? Unfortunately, megabus doesn’t currently offer direct connections to the airport, bud does offer buses to New Orleans, where you can find a shuttle to get you the rest of the way. Best regards, Your CheckMyBus Support Team


, 3/18/2020
Megabus is terrible. My first trip with them and COVID-19 (clearly) forced the trip to be cancelled. Rather than offering me a discount code to travel with them somewhere else/some other time, when I ... Megabus is terrible. My first trip with them and COVID-19 (clearly) forced the trip to be cancelled. Rather than offering me a discount code to travel with them somewhere else/some other time, when I called Megabus they said I can reschedule my 2 tickets from dc to New York and can’t change anything but the dates. They said because they had to cancel the trip, I could no longer change to the discount code. Very inconvenient and inconsiderate considering everything going on. Definitely won’t book with them or recommend to anyone again.

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