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megabus

megabus US was founded in 2006 under its parent company Coach USA and has evolved swiftly into one of the big players in the bus industry in both North America and Europe. It has been notable ever since for providing cheap bus travel services between cities with incredible prices – whether the two cities are separated by state or country borders. Bus trips to Canada and Mexico frequently start at $1! Unlike other major bus companies, that solely operate bus trips starting at traditional bus stations, megabus has additionally put its innovative idea of serving at curbside bus stops into practice. This way travelers do not have to wait at crowded bus stations bus can board the bus conveniently at comparatively quiet bus stops which are exclusively served by megabus vehicles. In order to create an all-American bus service, megabus has called on its customers to design buses whose appearance is inspired by one of the US states.

megabus operates well-established bus routes in over 34 states, serving ten million passengers per year. Moreover, it is still expanding its network to new locations. At the moment, 115 cities are covered with a total of over 681 bus connections being provided by megabus.


89 customer reviews for megabus US

Rating in the United States
2.7
 86
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Rating international
 3
5 Stars
4 Stars
3 Stars
2 Stars
1 Star


Latest customer review in the US


, 12/4/2019   
Horrible service. I planned a round trip from Orlando to Fort Lauderdale ... Horrible service. I planned a round trip from Orlando to Fort Lauderdale. The ride to Ft Lauderdale was uncomfortable due to the fact that it was packed and freezing cold. I sat next to a heavy set individual and they were basically taking up mine and their seat. When ATTEMPTING to go back to Orlando, I arrived at the station and waited a fairly 10 minutes before calling customer service. They stated that the bus was delayed due to traffic and show be arriving within the next 5-10 minutes. I waited and called again. This individual said that it would be arriving shortly, somehow I ended up waiting a little over an hour so of course I called back. Now this support person told me that the bus had ALREADY left. I stated to them that I was told by two other representatives that it had yet to arrive, I stated how frustrating and inconvenient this was and ask to speak to a manager, he was rude and stated he couldn’t do anything for me but book another ticket and tell me I had to pay again. Honestly don’t travel with megabus if you want to be disappointed and broke by the time you end up to your destination.



Special Offers: Current Discounts and Coupons from FlixBus

With megabus, passengers can always find cheap tickets starting at $1. CheckMyBus also collects and displays all the cheap bus travel services offered by megabus, so be sure to look out for megabus $1 Tickets and Promo Codes. Furthermore, a megabus ticket includes free luggage services: So pack your suitcase and find your cheap bus journey.

megabus regularly offers promo codes or other attractive deals. To keep up to date with any current offers, you should check all megabus Deals before booking.


megabus Timetables

With headquarters in both Elizabeth, NJ and Peterborough, ON, megabus offers a network of intercity bus connections in both the United States and Canada. From the Midwest to the east and west coasts, megabus operates bus connections to and from roughly 120 cities throughout North America.

Service and Comfort

megabus offers regular service alerts for any route updates, such as changes in pick-up or drop-off locations, and also provides a tracking service on its website to check for delays. The company is highly committed to greener travel with its “GreenRoad system” that reduces CO2 emissions with a real-time feedback system for drivers, and attractive incentives for maximizing fuel efficiency.

More information about the bus amenities and services of the bus provider megabus US

free:
  • WiFi on Board
  • Restrooms
  • Compartments for hand-luggage
  • Luggage transportation

The History of megabus

The History of megabus

Back in 2006, the company was founded through Stagecoach’s Coach USA subsidiary with the name megabus, an established brand in the UK. In the beginning, megabus focused on routes in the Midwest, linking Chicago to nearby cities, such as Milwaukee, Cleveland and Ann Arbor. A year later, the company began bus routes in the Southwest, with connections in the Bay area and Los Angeles. However, due to stagnated growth, the company discontinued its LA hub, and re-entered this market in 2012.

After its initial withdrawal from the west coast, megabus turned to the Northeast with routes connecting New York city to major hubs, such as Washington D.C., Boston and Toronto. These routes proved very successful and the company continued to expand to cities, such as Syracuse, Rochester and Hartford. In 2009 and 2010, megabus expanded in Pennsylvania and the Southeast. By 2010, the company shifted its model from spoke-and-hub to point-to-point. In 2012, megabus returned to the West Coast, primarily serving San Francisco, Oakland, San Jose, Sacramento, Reno, Riverside and Los Angeles.


Contact megabus

There are several ways to get in touch with megabus, such as texting the company via Twitter, where the company answers questions from Monday to Friday and from 7am to 7pm. megabus can also be reached via email, and the company will reply within 72 hours. For any urgent queries, we suggest calling the company at +1 877-462-6342. This number is available 24/7.


1/9

Rating for megabus US in the USA

, 12/4/2019   
Horrible service. I planned a round trip from Orlando to Fort Lauderdale. The ride to Ft Lauderdale was uncomfortable due to the fact that it was packed and freezing cold. I sat next to a heavy set in ... Horrible service. I planned a round trip from Orlando to Fort Lauderdale. The ride to Ft Lauderdale was uncomfortable due to the fact that it was packed and freezing cold. I sat next to a heavy set individual and they were basically taking up mine and their seat. When ATTEMPTING to go back to Orlando, I arrived at the station and waited a fairly 10 minutes before calling customer service. They stated that the bus was delayed due to traffic and show be arriving within the next 5-10 minutes. I waited and called again. This individual said that it would be arriving shortly, somehow I ended up waiting a little over an hour so of course I called back. Now this support person told me that the bus had ALREADY left. I stated to them that I was told by two other representatives that it had yet to arrive, I stated how frustrating and inconvenient this was and ask to speak to a manager, he was rude and stated he couldn’t do anything for me but book another ticket and tell me I had to pay again. Honestly don’t travel with megabus if you want to be disappointed and broke by the time you end up to your destination.


, 12/2/2019                   
Everything been good for me on mega bus


, 12/2/2019                   
Great !!!!


, 11/11/2019       
The transportation were clean and comfortable.The driver were very polite.The bus arrived on time.thank u very much my trip was successful.


, 11/6/2019   
Megabus said my info was incorrect but according to America express they took money out of my account why did megabus lie and said my info was wrong and yet proceed it and did not give me my ticket I ... Megabus said my info was incorrect but according to America express they took money out of my account why did megabus lie and said my info was wrong and yet proceed it and did not give me my ticket I called customer service and they said sorry for my inconvenience.. Spoke to a supervisor who told me the same thing.. Stop your lies megabus you can process something you said is wrong and not supply ticket that was paid for


, 11/3/2019   
I would not recommend Megabus to my friends. I arrived at my bus stop location an hour before departure only to be told by a Megabus employee that the bus stop was moved to a secondary location due ... I would not recommend Megabus to my friends. I arrived at my bus stop location an hour before departure only to be told by a Megabus employee that the bus stop was moved to a secondary location due to the street being blocked off. I get to the secondary location, wait for the bus, then returned to the original bus stop because there was no bus, only to be told that the bus had already left. So, now I'm stranded in Atlanta for several hours because the next bus leaves at 3pm. The same employee that sent me(&others) to the NEW location then tells me that I could use my original ticket to board the later bus but fails to tell me that it would cost an additional $5 AND be based upon availability. This experience was absolutely horrible and quite stressful. I'll never use Megabus again.


, 10/28/2019                   
Overall, Megabus service is excellent. It brings you from Point A to Point B on time. It is cost effective and a small sum to pay for those want don't want any luxury. Some commuters might have encoun ... Overall, Megabus service is excellent. It brings you from Point A to Point B on time. It is cost effective and a small sum to pay for those want don't want any luxury. Some commuters might have encountered some hi-cups here and there. It is inevitable, bus breakdown, Exist Door could not close properly, traffic congestions, new drivers get lost. Let us not only SEE the downside but also must see their good services that they have provided for MANY ordinary people LIKE ME. THANK YOU MEGABUS! WELL-DONE!!!!!


, 10/27/2019   
5 or 6 years ago when my health prevented me from driving I used Megabus. I did this because I have used it in the UK when I lived there. I have twice been stuck due to buses breaking down and a fri ... 5 or 6 years ago when my health prevented me from driving I used Megabus. I did this because I have used it in the UK when I lived there. I have twice been stuck due to buses breaking down and a friend came up the interstate to rescue me, one bus had its mirror broken by a semi whilst parked (not their fault). However, the delay meant that I missed my connection in DC and ended up having to pay to price for a train to Boston my final destinations. One delay meant another missed connection and having to wait longer than 12 hours for the next bus. I was not offered an explanation or apology for the majority of times that things went wrong. It is a shame because last spring when visiting UK family I gave it another try there and it was brilliant and efficient with great customer service. I would love to use Megabus in the US for long journeys but am afraid to risk it.


, 10/19/2019               
excellent service


, 10/16/2019   
I will NEVER ride Megabus again. Firstly, our driver got lost and stopped on the highway at exit 23 in Philadelphia. Secondly, he got lost in the city and couldn’t find the terminal. We then had to tr ... I will NEVER ride Megabus again. Firstly, our driver got lost and stopped on the highway at exit 23 in Philadelphia. Secondly, he got lost in the city and couldn’t find the terminal. We then had to transfer buses. I paid extra money to sit in a reserved seat which was occupied by another passenger on the transfer bus so I couldn’t sit in the seat that I PAID EXTRA MONEY FOR!!! Lastly, We had to take our own suitcases off the original bus of origin and put them in the transfer bus while the bus driver of the transfer motor coach watched us struggle with his hands in his pockets. NEVER AGAIN!

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1/9

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