With more than 100 years of experience, ALSA is the market leader in the Spanish passenger transport services. The company operates buses within cities and regions as well as bus lines in and to Spain but also in North Africa, Portugal, France, Belgium, Switzerland and Germany. Additionally, the bus company is responsible for the maintenance of bus stations and rest areas. ALSA was acquired by the British National Express Group in 2005. Today, the bus company runs around 2,700 modern buses and conveys more than 265 million passengers per year.
Insider-Tips: On ALSA buses children under 4 years of age are allowed to travel for free. Young customers up to 12 years benefit from a 30 % discount. Families and groups (5 to 20 passengers) can take advantage of reduced rates on ALSA services as well, with discounts ranging from 20 to 30 %. Members of the Club Busplus have the possibility to collect points, which can be exchanged for tickets at a later point in time. High luxury coach travel is offered on ALSA Premium lines with selected bus routes being operated between Madrid and Bilbao as well as Madrid and Granada amongst others. Apart from a variety of snacks, one of the main offers included in the premium service is a free-of-charge babysitting option for single passengers under the age of 4. Access to a media center as well as WiFi, USB plugs and electric sockets are available as well.
ALSA NetworkALSA will continue to provide services for the Madrid-Lisbon, Seville-Lisbon, Santiago-Porto, Barcelona-Marseille and Barcelona-Geneva routes, but only for residents of those areas. Travelers are advised to check the availability of their trip before purchasing their tickets since services and routes may be modified or even cancelled. ALSA has suspended all its international services due to mobility restrictions applied in Spain and the rest of Europe by COVID-19.
ALSA Rebooking and CancellationDomestic and international travelers will be able to make changes to their tickets up to 2 hours before their trip. For cancellations of domestic tickets, a 10% surcharge will be applied on the value of the ticket. Cancellations must be requested between 24 and 48 hours before the trip. For cancellations requested after that period, the surcharge will be 15%. No charges will apply for cancellation of international tickets.
More information about the bus amenities and services of the bus provider ALSA
- WiFi on Board
- credit card fees may arise
- compartments for hand-luggage
- luggage transportation
- discount for passengers with disabilities
- discount for frequent passengers / members
- specific seat selection
- bike storage
- bulky luggage transportation
- pets allowed
In 1964, ALSA started up the Asturias - Madrid regular connection and also opened its first ALSA international Oviedo - Paris - Brussels bus line. Since then, the expansion has been unparalleled and the ALSA buses not only reach every corner of Spain but are present in North Africa, Portugal, France, Belgium, Switzerland, Germany and the People's Republic of China.
ALSA is the main operator of passenger transport services in Spain. Its fleet, composed of more than 2,800 modern buses adapted to the different Standard, Supra and Premium classes, transports more than 300 million passengers each year.