ALSA bus tickets

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ALSA With more than 100 years of experience, ALSA is the market leader in the Spanish passenger transport services. The company operates buses within cities and regions as well as bus lines in and to Spain but also in North Africa, Portugal, France, Belgium, Switzerland and Germany. Additionally, the bus company is responsible for the maintenance of bus stations and rest areas. ALSA was acquired by the British National Express Group in 2005. Today, the bus company runs around 2,700 modern buses and conveys more than 265 million passengers per year.
Insider-Tips: On ALSA buses children under 4 years of age are allowed to travel for free. Young customers up to 12 years benefit from a 30 % discount. Families and groups (5 to 20 passengers) can take advantage of reduced rates on ALSA services as well, with discounts ranging from 20 to 30 %. Members of the Club Busplus have the possibility to collect points, which can be exchanged for tickets at a later point in time. High luxury coach travel is offered on ALSA Premium lines with selected bus routes being operated between Madrid and Bilbao as well as Madrid and Granada amongst others. Apart from a variety of snacks, one of the main offers included in the premium service is a free-of-charge babysitting option for single passengers under the age of 4. Access to a media center as well as WiFi, USB plugs and electric sockets are available as well.

ALSA COVID-19 Updates

ALSA Network

ALSA will continue to provide services for the Madrid-Lisbon, Seville-Lisbon, Santiago-Porto, Barcelona-Marseille and Barcelona-Geneva routes, but only for residents of those areas. Travelers are advised to check the availability of their trip before purchasing their tickets since services and routes may be modified or even cancelled. ALSA has suspended all its international services due to mobility restrictions applied in Spain and the rest of Europe by COVID-19.

ALSA Rebooking and Cancellation

Domestic and international travelers will be able to make changes to their tickets up to 2 hours before their trip. For cancellations of domestic tickets, a 10% surcharge will be applied on the value of the ticket. Cancellations must be requested between 24 and 48 hours before the trip. For cancellations requested after that period, the surcharge will be 15%. No charges will apply for cancellation of international tickets.

More information about the bus amenities and services of the bus provider ALSA

free:
  • WiFi on Board
  • restrooms
  • air-conditioning
  • credit card fees may arise
  • compartments for hand-luggage
  • luggage transportation
  • discount for passengers with disabilities
  • discount for frequent passengers / members
  • specific seat selection
extra charges:
  • bike storage
  • bulky luggage transportation
  • pets allowed

171 customer reviews for ALSA

Rating in the United States
2.3
16
5 Stars
4 Stars
3 Stars
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1 Star
Rating international
155
5 Stars
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Latest customer review in the US


Sadio Marena, 7/18/2020
Cher es: ALSA Je voulais confirmer mon billet de retour en Espagne mai ... Cher es: ALSA Je voulais confirmer mon billet de retour en Espagne mais j’arrive pas à vous rejoindre si vous plaît aidez moi je voulais retourner le 01/08/20

Popular ALSA Routes

Popular ALSA Routes In 1964, ALSA started up the Asturias - Madrid regular connection and also opened its first ALSA international Oviedo - Paris - Brussels bus line. Since then, the expansion has been unparalleled and the ALSA buses not only reach every corner of Spain but are present in North Africa, Portugal, France, Belgium, Switzerland, Germany and the People's Republic of China.
ALSA is the main operator of passenger transport services in Spain. Its fleet, composed of more than 2,800 modern buses adapted to the different Standard, Supra and Premium classes, transports more than 300 million passengers each year.
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Rating for ALSA in the USA

Sadio Marena, 7/18/2020
Cher es: ALSA Je voulais confirmer mon billet de retour en Espagne mais j’arrive pas à vous rejoindre si vous plaît aidez moi je voulais retourner le 01/08/20
CheckMyBus-Team, 7/20/2020
Cher Sadio, Merci de nous avoir contactés. Veuillez noter que CheckMyBus est uniquement un comparateur en ligne pour les bus et les billets. Pour demander la restitution de votre billet avec ALSA, n ... Cher Sadio, Merci de nous avoir contactés. Veuillez noter que CheckMyBus est uniquement un comparateur en ligne pour les bus et les billets. Pour demander la restitution de votre billet avec ALSA, nous vous recommandons de les contacter directement et de leur demander ces informations. Bien à vous, Votre équipe de support client CheckMyBus


Bruno Enoghayin Igiebor, 11/1/2019
My wife bought me a ticket Barcelona to bilbao from saint,i waited till 10:50 they never come to pick me,so i came to Nord and i was told the BUS as gone to Bilbao so i now bought another to leave by ... My wife bought me a ticket Barcelona to bilbao from saint,i waited till 10:50 they never come to pick me,so i came to Nord and i was told the BUS as gone to Bilbao so i now bought another to leave by 3:40,so am not happy about it.


Dusan Umetic, 10/24/2019
By far the most horrible travel experience ever. I book the ticket on line to travel from Lausanne -Switzerland to Bayonne - France. 4106 bus travel line number. Bus is infected with the bed bugs ... By far the most horrible travel experience ever. I book the ticket on line to travel from Lausanne -Switzerland to Bayonne - France. 4106 bus travel line number. Bus is infected with the bed bugs , I will post the pictures on line where ever is possible. Driver an co.driver extremely rude and not polite , zero type of hospitality. Beside of all that I already mentioned, one of passengers vomited inside the bus , they didn't even pay attention to assist the passinger. Alsa International bus company is less than zero for rating


Anne-Lise Rygvold, 9/23/2019
Impossible website


marius istode, 9/12/2019
J'ai attendu plus de deux heures votre bus dans la nuit, le froid et la terreur de la gare de Lyon


Emily Mehta, 11/23/2018
Bus left 10 minutes late and the driver just ran over something and broke the bus. We are sitting on the side of the road and he hadn’t told us whether we are getting another bus or anything. What a c ... Bus left 10 minutes late and the driver just ran over something and broke the bus. We are sitting on the side of the road and he hadn’t told us whether we are getting another bus or anything. What a crappy experience so far!!!


karl carroll, 10/17/2018
Alsa buses are fine, most now come with a small 7 inch screen and using earphones you can pick from a reasonable selection of movies albeit in Spanish. Premium adds a single seat option, larger mor ... Alsa buses are fine, most now come with a small 7 inch screen and using earphones you can pick from a reasonable selection of movies albeit in Spanish. Premium adds a single seat option, larger more comfy seats and more options on your screen. USB charging as well plus a waitress. What more do you expect for the price??


Michael, 7/31/2018
We purchased tickets online using the app for a 1pm bus with another connecting bus to take us to our final destination in nerja. We waited an hour for the bus to arrive only to be told that it was fu ... We purchased tickets online using the app for a 1pm bus with another connecting bus to take us to our final destination in nerja. We waited an hour for the bus to arrive only to be told that it was full. We had to get a taxi. How can an app accept a purchase of tickets for a bus at a specific time and not be linked to the actual bus in any way???? I will never buy tickets online again. 20 euros completely wasted. Stupid system. If you purchase a ticket for a bus at a specific time it should reserve the seating space for you.
CheckMyBus-Team, 8/1/2018
Dear Michael, Thank you for your message. Please note that CheckMyBus is an intercity bus search engine and when you click “view deal” on a bus route, you are then redirected to the bus company’s we ... Dear Michael, Thank you for your message. Please note that CheckMyBus is an intercity bus search engine and when you click “view deal” on a bus route, you are then redirected to the bus company’s webpage to make the booking. Generally, only buses with available seats should be shown, however We suggest directly contacting ALSA to receive a refund for your ticket. Best regards, Your CheckMyBus Support
John Clinger, 2/20/2020
Can you email my confirmation to this name and address.
john Clinger, 2/20/2020
Thank you, but I don’t want a cancelation or refund—just want confirmation so we can get in the bus,thank you
CheckMyBus-Team, 2/24/2020
Dear John, Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus deal in our search engine ... Dear John, Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus deal in our search engine, you are then redirected to the company’s webpage to make the booking and payment. To receive the confirmation of your ticket, you must contact the bus company you booked your trip with directly. Best regards, Your CheckMyBus Support Team


Navroz Lakhani, 7/17/2018
It comes all Spanish, throws you into another website


Anne Gangemi, 6/1/2018
many selections always prompt and a good price

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