With more than 100 years of experience, ALSA is the market leader in the Spanish passenger transport services. The company operates buses within cities and regions as well as bus lines in and to Spain but also in North Africa, Portugal, France, Belgium, Switzerland and Germany. Additionally, the bus company is responsible for the maintenance of bus stations and rest areas. ALSA was acquired by the British National Express Group in 2005. Today, the bus company runs around 2,700 modern buses and conveys more than 265 million passengers per year.
Insider-Tips: On ALSA buses children under 4 years of age are allowed to travel for free. Young customers up to 12 years benefit from a 30 % discount. Families and groups (5 to 20 passengers) can take advantage of reduced rates on ALSA services as well, with discounts ranging from 20 to 30 %. Members of the Club Busplus have the possibility to collect points, which can be exchanged for tickets at a later point in time. High luxury coach travel is offered on ALSA Premium lines with selected bus routes being operated between Madrid and Bilbao as well as Madrid and Granada amongst others. Apart from a variety of snacks, one of the main offers included in the premium service is a free-of-charge babysitting option for single passengers under the age of 4. Access to a media center as well as WiFi, USB plugs and electric sockets are available as well.
ALSA NetworkAs advised on March 14 in the Official Emergency Alert (Real Decreto 463/2020), ALSA has ceased travel, except for reasons that cannot be postponed.
ALSA Rebooking and CancellationPassengers can change their travel dates or refund their tickets on upcoming trips before and including April 15, 2020. Changes and cancelations must be made at least two hours before the bus departure. Expiration dates for all vouchers have been extended by 60 days.
More information about the bus amenities and services of the bus provider ALSA
- WiFi on Board
- Credit card fees may arise
- Compartments for hand-luggage
- Luggage transportation
- Discount for passengers with disabilities
- Discount for frequent passengers / members
- Specific seat selection
- Bike storage
- Bulky luggage transportation
- Pets allowed
In 1964, ALSA started up the Asturias - Madrid regular connection and also opened its first ALSA international Oviedo - Paris - Brussels bus line. Since then, the expansion has been unparalleled and the ALSA buses not only reach every corner of Spain but are present in North Africa, Portugal, France, Belgium, Switzerland, Germany and the People's Republic of China.
ALSA is the main operator of passenger transport services in Spain. Its fleet, composed of more than 2,800 modern buses adapted to the different Standard, Supra and Premium classes, transports more than 300 million passengers each year.